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  • All HBS Web  (5,231)
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  • 06 Dec 2004
  • What Do You Think?

Why Do Managers Fail to Act on Their Predictions?

or not on my watch anyhow." (Jamal Barghouti). A dominant theme concerned the bias in the market toward addressing short-term challenges, caused in large part by what Robin Chacko described as the... View Details
Keywords: by James Heskett
  • 20 Apr 2020
  • Book

Why COVID-19 Raises the Stakes for Healthy Buildings

second—simply increasing the amount of air brought into an office, something nearly every office can easily do, had a quantifiable benefit to higher-order cognitive function in knowledge workers,” Macomber... View Details
Keywords: by Kristen Senz; Real Estate; Health
  • 20 Feb 2006
  • HBS Case

Oprah: A Case Study Comes Alive

The best and brightest executives in the world are common visitors to the MBA classrooms at Harvard Business School, giving students a personal opportunity to talk to the likes of Ann Fudge, Lou Gerstner, Meg Whitman, and Jack Welch.... View Details
Keywords: by Martha Lagace; Media & Broadcasting; Consumer Products; Entertainment & Recreation
  • 17 Sep 2001
  • Research & Ideas

Let Customers Call the Shots

What is consumer empowerment and what does it mean for you as an executive? HBS professor Luc Wathieu outlined his views in the following e-mail interview with HBS Working Knowledge senior editor Martha... View Details
Keywords: by Martha Lagace
  • 29 Nov 2004
  • Research & Ideas

Caves, Clusters, and Weak Ties: The Six Degrees World of Inventors

work on knowledge diffusion demonstrates that knowledge flows along these collaborative relationships, even years after they were formed," says Fleming. At the same time, the world of inventors "is... View Details
Keywords: by Sara Grant; Publishing
  • 29 Sep 2008
  • Research & Ideas

Financial Crisis Caution Urged by Faculty Panel

burdening the taxpayer? That's the question." Investment Banking Faces A Crisis Of Confidence Senior lecturer Clayton Rose shared insights on the turmoil gained in part from his experience at JP Morgan... View Details
Keywords: by Martha Lagace; Financial Services
  • 26 Sep 2007
  • Sharpening Your Skills

Sharpening Your Skills: Negotiation

Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions to be answered: How can I negotiate more skillfully and confidently? How can I negotiate... View Details
  • 08 Jul 2015
  • What Do You Think?

Do Americans Work Too Much and Think About Work Too Little?

well as emotional and business factors) every organization has to find its own optimal solution neuroscience in the last 20 years has proven that current business theory which basically has been developed from past slave-like &... View Details
Keywords: by James Heskett; Financial Services
  • 15 Dec 2008
  • Research & Ideas

The Surprisingly Successful Marriages of Multinationals and Social Brands

Leonard agreed to join forces in an e-mail Q&A with HBS Working Knowledge to explain more. Sarah Jane Gilbert: Your work examines the concept of a company being either a "mouse" or an... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products; Food & Beverage
  • 23 Feb 2015
  • Research & Ideas

How to Break the Expert’s Curse

Unfortunately, though, experts frequently make lousy teachers. Experts are sometimes so steeped in expertise that they don't remember what it was like to be a newbie—in terms of both how much they knew and how they felt back then. The... View Details
Keywords: by Carmen Nobel; Education
  • 12 Jan 2015
  • Research & Ideas

Regulators Ease Up on Companies Generating Political Benefits

choosing not to target firms that generate employment, for example, may erode investor confidence if they are found more likely to have accounting problems, leading to less investment and actually driving down employment. Similarly,... View Details
Keywords: by Michael Blanding
  • 03 May 2004
  • Research & Ideas

Business History around the World

professor at Bocconi University in Milan, co-edited Business History around the World (Cambridge University Press 2004), a report on the current state of business history worldwide. Recently Jones took time to explain the importance of... View Details
Keywords: by Cynthia Churchwell
  • 11 Jun 2001
  • Research & Ideas

E-Commerce Unplugged

In this excerpt, Nohria and Leestma outline the challenges and rewards awaiting businesses that target the mobile-commerce customer. The best place to start? Develop a thorough knowledge of consumer... View Details
Keywords: by Nitin Nohria & Marty Leestma
  • 01 May 2020
  • In Practice

COVID-19’s Hard Lessons Might Prepare Business for Climate Change

The coronavirus pandemic caught the business world by surprise, but the catastrophe might force companies to face a crisis that has been unfolding in plain sight: climate change.  We asked faculty members affiliated with the Business and Environment Initiative at... View Details
Keywords: by Danielle Kost
  • 12 Oct 1999
  • Research & Ideas

Building Competitive Advantage Through Operations

prompting mangers to ask: How can I choose which of these tools is right for my organization? EE: What topics are explored in BCAO's Managers as Teachers module, and why is the module "optional"? Upton: View Details
Keywords: by Staff
  • 05 Jun 2000
  • What Do You Think?

What’s Happening to Our Patience?

Summing Up The patience of our readers is being taxed. But some nevertheless took the time to voice opinions about whether we are, in general, becoming more impatient. The general conclusion is that we are. And they lament the phenomenon.... View Details
Keywords: by James Heskett
  • 18 Nov 2013
  • Op-Ed

Twitter IPO: Overvalued or the Start of Something Big?

not clear, investors represent good money if they're impatient for confidence in the emerging idea's profit model and patient for growth while that's being figured out. Scaling before having a viable profit... View Details
Keywords: by Chet Huber; Technology
  • 19 Jul 2011
  • Research & Ideas

Rupert Murdoch and the Seeds of Moral Hazard

have to respect this code of ethics. When media groups employ external private investigators, health-maintenance organizations hire outside medical doctors, and governments occasionally rely on private mercenaries, people can plausibly deny View Details
Keywords: by Staff; Journalism & News; Publishing
  • 06 Nov 2000
  • What Do You Think?

Succession at GE: What’s Next?

'change,'" and a working knowledge of "new" economics, in the opinion of Devdip Ganguli. Roberto Rodriguez added "global thinking" and "entrepreneurial spirit" to the list.... View Details
Keywords: by James Heskett
  • 18 Sep 2000
  • Research & Ideas

Getting It Done: Improving Nonprofit Performance

limit to the changes they could effect in the sector." To help these organizations do that, Grossman concludes his paper with recommendations centering on three areas: knowledge development and information... View Details
Keywords: by James E. Aisner
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