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  • All HBS Web  (5,229)
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  • 24 Sep 2024
  • Research & Ideas

Why Small Businesses Deserve More Credit

could lead to substantial growth.” But new research suggests that small businesses are far more fiscally conservative than banks realize. In fact, firms with up to 10 employees hold back spending on their revolving credit lines to create... View Details
Keywords: by Rachel Layne; Financial Services; Banking
  • 27 Aug 2012
  • Research & Ideas

Employee-Suggestion Programs That Work

discover a gap between what the supply chain is providing and what the patient needs, they usually don't have the authority or knowledge to go back to those supply departments and fix the problem; a higher-level person needs to be... View Details
Keywords: by Paul Guttry
  • 08 Aug 2023
  • Research & Ideas

The Rise of Employee Analytics: Productivity Dream or Micromanagement Nightmare?

analytics, Polzer writes in Research in Organizational Behavior, could inform pressing questions such as: “Who are the best candidates to hire or promote? Are employees maintaining their sense of well-being?... View Details
Keywords: by Ben Rand
  • 24 Oct 2024
  • Research & Ideas

With Millions of Workers Juggling Caregiving, Employers Need to Rethink Support

the workforce. Companies also pay a price, both directly and indirectly, often in ways they don’t fully understand, the report found. The Gazette spoke with its author Joseph B. Fuller, professor of management practice and co-chair of the... View Details
Keywords: by Christine Pazzanese, Harvard Gazette
  • 02 Aug 2024
  • HBS Case

How a Mission to Cut Food Waste Launched a Multimillion-Dollar Venture

Pay Getting to Net Zero: The Climate Standards and Ecosystem the World Needs Now What's the Role of Business in Confronting Climate Change? Feedback or ideas to share? Email the Working Knowledge team at... View Details
Keywords: by Lane Lambert; Technology; Information Technology
  • 06 Oct 2003
  • Research & Ideas

The Growth of the Social Enterprise

central board of directors. In contrast, affiliates are independent, 501(c)(3) organizations that have an agreement with a coordinating, central organization to be part of an identifiable network. Each affiliate has its own governing... View Details
Keywords: by Carla Tishler
  • 26 Apr 2004
  • Research & Ideas

A Clear Eye for Innovation

excelled at analog photography but hasn't been able to make the leap to digital cameras. Boeing, a longtime leader in commercial aircraft, has experienced difficulties in its defense-contracting businesses... View Details
Keywords: by Charles A. O'Reilly III & Michael L. Tushman
  • 29 Sep 2003
  • Research & Ideas

Pride Goeth Before a Profit

"A" awarded by the company auditor in his thirty years at Unocal. Now a production foreman, Thompson still lives and works in Van, just like always. "We are all blue-collar guys, we all like... View Details
Keywords: by Theodore Kinni
  • 16 Apr 2008
  • Lessons from the Classroom

Chris Christensen: Legend of the Classroom

him an encouraging note, sought him out for conversations before and after classes throughout the semester, and in Porter's words, instilled in him "an incredible desire to excel—to reach the kind of... View Details
Keywords: by Deborah Blagg; Education
  • 11 Apr 2018
  • Research & Ideas

Sexual Harassment: What Employers Should Do Now

Ammerman says. “I do feel more confident that we’ll see a ripple effect in terms of a paradigm shift. Even if it doesn’t initially go as far as we would like, we can’t underestimate the reverberating effects... View Details
Keywords: by Dina Gerdeman
  • 19 Nov 2012
  • Research & Ideas

LEED-ing by Example

In the debate over whether to increase or decrease the stringency of environmental regulations, the possibility that government agencies might use purchasing to stimulate market demand for "green" products and services is often... View Details
Keywords: by Carmen Nobel; Construction; Real Estate; Energy; Utilities
  • 20 Dec 2010
  • Research & Ideas

New Dean Sets Five Priorities for HBS

we say "educate leaders," what kinds of leaders are we talking about? he asked. "If we are interested in educating leaders whom others declare to be leaders, we have to recognize that people only call someone a leader if... View Details
Keywords: by Roger Thompson; Education
  • 05 Nov 2024
  • Research & Ideas

AI Can Help Leaders Communicate, But Can't Make Employees Listen

If a chatbot can Slack convincingly in the boss’s voice, will employees follow orders once they realize the CEO is actually a machine? A novel two-part study finds that an artificial intelligence (AI) chatbot trained to write like a... View Details
Keywords: by Ben Rand; Information Technology; Technology
  • 28 Jan 2002
  • Research & Ideas

Read All About It! Newspapers Lose Web War

technology on the newspaper business with HBS Working Knowledge editor Sean Silverthorne in this e-mail interview. An article based on Gilbert's doctoral research in this area... View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation; Information; Publishing
  • 06 Apr 2010
  • First Look

First Look: April 6

within pre-existing cognitive categories and therefore do not benefit from a pre-existing understanding or identity of an industry. Given the importance of identity, it is critical that we understand how the identity of a new industry is generated. I attempt to address... View Details
Keywords: Martha Lagace
  • 23 Feb 2015
  • Research & Ideas

How to Break the Expert’s Curse

Unfortunately, though, experts frequently make lousy teachers. Experts are sometimes so steeped in expertise that they don't remember what it was like to be a newbie—in terms of both how much they knew and how they felt back then. The... View Details
Keywords: by Carmen Nobel; Education
  • 20 Feb 2013
  • Research & Ideas

Big Deal: Reflections on the Megamerger of American and US Airways

knowledge that they are "free and clear" of any unwanted liabilities. In 2001, American Airlines acquired the assets of bankrupt TWA using this approach. Finally, getting a deal done View Details
Keywords: Re: Rosabeth M. Kanter & Stuart C. Gilson; Air Transportation
  • 17 Sep 2001
  • Research & Ideas

Why E-commerce Didn’t Die With the Fall of Webvan

Knowledge senior editor Martha Lagace, Deighton explains how it continues to carve out territory in the marketplace.Lagace: Were you surprised that Webvan failed? Deighton: No. The purpose of writing the... View Details
Keywords: by Martha Lagace; Consumer Products; Retail
  • 07 Oct 2013
  • Research & Ideas

The Case for Combating Climate Change with Nuclear Power and Fracking

If you ask any given environmentalist to identify the biggest threat to the planet, you may expect to hear about man-made climate change, consumerism, or overpopulation. But if you ask Harvard Business School's Joseph B. Lassiter, he'll toss in another: single-issue... View Details
Keywords: by Carmen Nobel; Energy; Utilities
  • 06 Oct 2014
  • Research & Ideas

Why Businesses Need a Language Strategy

language skills meet the demands of their work and that employees aren't over- or underestimated based on their language skills. Interestingly, language skills can seem abstract or amorphous. In reality, for most global work you only need... View Details
Keywords: Re: Tsedal Neeley
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