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  • 13 Jun 2022
  • Research & Ideas

Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen

Employees with outgoing personalities may seem like they could charm their way to the top of any company. But there’s a down side to being the life of the party, according to new research: People often assume their extroverted colleagues are poor listeners. In... View Details
Keywords: by Pamela Reynolds
  • September 2018
  • Article

Rumors and Refugees: How Government-Created Information Vacuums Undermine Effective Crisis Management

By: Melissa Carlson, Laura Jakli and Katerina Linos
Although more than 800,000 displaced people arrived in Greece by sea in 2015, fewer than 5 percent applied for asylum in this first country of arrival. Instead, they either traveled northward informally or remained in Greece in legal limbo. The resultant chaotic... View Details
Keywords: Refugees; Governance Compliance; Knowledge Dissemination; Policy; Crisis Management; Communication; Greece
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  • Web

Spangler Center | About

Spangler Center C.D. (“Dick”) Spangler (MBA 1956) Spangler Center was made possible through the support of the Spangler family and named in their honor. Officially opened in 2001, Spangler Center has played a dramatic role in connecting the HBS View Details
  • 22 Nov 2010
  • Research & Ideas

Seven Strategy Questions: A Simple Approach for Better Execution

Business leaders can't develop and execute effective strategy without first gathering the right information, says Harvard Business School professor Robert Simons. In his new book, Seven Strategy Questions: A Simple Approach for Better Execution, Simons explains how... View Details
Keywords: by Robert Simons
  • 06 Jan 2014
  • Working Paper Summaries

Mechanisms of Technology Re-Emergence and Identity Change in a Mature Field: Swiss Watchmaking, 1970-2008

Keywords: by Ryan Raffaelli; Consumer Products; Apparel & Accessories; Fashion
  • Research Summary

The Origins, Current State, and Future of Capitalism

By: Sophus A. Reinert
Starting with the dawn of market capitalism in Renaissance Italy, Professor Reinert works at the intersection of economic ideas, policies, and practices in history, particularly as seen through the lens of national strategies in international competition. He seeks to... View Details
  • 2024
  • Working Paper

Bootstrap Diagnostics for Irregular Estimators

By: Isaiah Andrews and Jesse M. Shapiro
Empirical researchers frequently rely on normal approximations in order to summarize and communicate uncertainty about their findings to their scientific audience. When such approximations are unreliable, they can lead the audience to make misguided decisions. We... View Details
Keywords: Mathematical Methods; Decision Choices and Conditions
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  • Article

Syrian Refugees in Turkey and the Politics of Post Conflict Reconciliation

By: Kristin Fabbe and Tolga Sınmazdemir
Finding suitable settlements to civil wars, then proceeding to reconcile and reintegrate civilian communities to realize such settlements and avoid future conflict, poses many seemingly insurmountable challenges. The Syrian conflict is a case in point. Not only has a... View Details
Keywords: Syrian Refugees; Conflict; Postconflict Reconciliation; Refugees; War; Conflict and Resolution; Attitudes; Syria; Turkey
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  • October 2010 (Revised July 2013)
  • Case

ActionAid International: Globalizing Governance, Localizing Accountability

By: Alnoor Ebrahim and Rachel Gordon
As a global NGO working in 45 countries, ActionAid International aims to eradicate poverty by addressing its underlying causes such as injustice and inequality. This case follows a series of radical transformations implemented by the organization's CEO, Ramesh Singh—a... View Details
Keywords: Local Range; Globalized Firms and Management; Corporate Accountability; Corporate Governance; Leading Change; Organizational Change and Adaptation; Organizational Structure; Nonprofit Organizations; Power and Influence; Johannesburg; London
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  • June 2010
  • Article

Leadership Competencies for Implementing Planned Organizational Change

By: Julie Battilana, Mattia Gilmartin, Anne-Claire Pache, Metin Sengul and Jeffrey A. Alexander
This paper bridges the leadership and organizational change literatures by exploring the relationship between managers' leadership competencies (namely, their effectiveness at person-oriented and task-oriented behaviors) and the likelihood that they will emphasize the... View Details
Keywords: Leadership; Competency and Skills; Organizational Change and Adaptation; Planning; Relationships; Business Processes; Projects; Theory; Change; Behavior; Health Industry; United Kingdom
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  • 14 May 2012
  • News

It Gets Better at HBS

    Roberts Family Fellows

    As technical and societal challenges become increasingly complex and cross traditional boundaries, leaders who tackle such problems require more than technical skill – they require training in innovation and problem-solving techniques, and the ability to work on... View Details

    • 12 Feb 2024
    • News

    Dale LeFebvre to Receive Horatio Alger Award

    Dale LeFebvre (MBA 1998), founder and executive chairman of 3.5.7.11 Investments, was recently named by the nonprofit Horatio Alger Association of Distinguished Americans as a recipient of the 2024 Horatio Alger Award. For more than 75 years, the award has been... View Details
    Keywords: Securities, Commodities, and Other Financial Investments; Finance
    • 30 Sep 2002
    • Research & Ideas

    Your Crisis Response Plan: The Ten Effective Elements

    responses. Response modules might include: facility lockdown, police or fire response, evacuation, isolation (preventing people from entering facilities), medical containment (response to significant epidemic), grief management, as well as external View Details
    Keywords: by Michael Watkins
    • November 2024
    • Article

    Leadership and Plumbing

    By: Frank V. Cespedes
    “Leadership” is a growth industry. Amazon lists over 60,000 books on the topic. Most focus on emotional intelligence, charisma, avoiding narcissism (usually someone else’s problem, according to these authors, not their problem) and other personality traits. But as... View Details
    Keywords: Leadership Development
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    • February 2008
    • Supplement

    Shinhan Financial Group (B)

    By: Rosabeth Moss Kanter and Matthew J. Morgan
    By 2007, there were many signs that the merger of Chohung and Shinhan banks to form the Shinhan Financial Group in 2003 had met its goals. Shinhan Financial Group's stock price had increased from $31 a share at its opening on the New York Stock Exchange in September... View Details
    Keywords: Mergers and Acquisitions; Global Strategy; Expansion; Markets; Strategic Planning; South Korea
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    • March 1988 (Revised September 1993)
    • Case

    United Services Automobile Association (USAA)

    Under the leadership of Robert F. McDermott, USAA has been transformed from a property and casualty insurance company with $200 million in assets in the late 1960s to a $11 billion financial services empire in 1988. The case illustrates the value of having a CEO drive... View Details
    Keywords: Business or Company Management; Leadership; Information Technology; Financial Services Industry; Insurance Industry; United States
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    • 18 Dec 2020
    • News

    Making Doctors Effective Managers and Leaders

    • 16 Feb 2024
    • Research & Ideas

    As AI Upends Recruiting, Job Seekers Need a Waze App for Careers

    create programs where you're working with younger people in a work-based learning setting,” Fuller says. Those can include apprenticeships, paid internships, co-op programs with community colleges, and other avenues to tap people that... View Details
    Keywords: by Rachel Layne; Information Technology; Technology
    • Web

    About - Entrepreneurship

    explore their entrepreneurial path, both as founders and as those interested in joining early-stage startups, through a 10-week summer fellowship that provides not only financial support but a peer network and community for students. Read... View Details