Publications

Web

Alumni Network

As a member of the exclusive HBS alumni network, you'll join more than 85,000 alumni in over 160 countries. You'll also gain exclusive access to discounts on programs, publications, and more. The following programs grant a certificate of... View Details

Web

Institute For Strategy And Competitiveness

all publications Recent & Upcoming Events Strategy for Health Care Delivery On-campus | November 5th - 8th, 2023 (Sun. - Wed.) | Tuition: $11,250 This program examines the latest strategies and organizational models for transforming the... View Details

25 Apr 2018
Blog Post

Policy, Practice, Leadership & Impact: Making a Difference with the HBS/HKS Joint Degree

Harvard Kennedy School’s Master in Public Administration in International Development (MPA-ID) is designed to prepare the next generation of leaders in international development. It is an economics-centered, multidisciplinary program... View Details

Keywords: Nonprofit / Government

Rajiv Lal

Rajiv Lal, is the Stanley Roth, Sr. Professor of Retailing at Harvard Business School. He is currently teaching an elective MBA course on the Business of Smart Connected Products/IOT. He has been responsible for the retailing curriculum and has served as the course... View Details

23 Sep 2019
Blog Post

Distressed Employees? Try Resilience Training

Resource Management, Improving Resilience Among Employees High in Depression, Anxiety, and Workplace Distress (pdf), which shows that a workplace-based wellness program can help employees suffering from mental health issues. A potential... View Details

Keywords: All Industries

08 Apr 2016
Blog Post

Working With Organizations That Recruit at HBS: An Interview with Harley Munsell

student programming and coordinated the office’s event planning. It’s really interesting to have experienced two different departments around campus and I’m glad to have had the opportunity. What is the best part about working with... View Details

Keywords: Consulting

November 2018 (Revised May 2019)
Case

Almarai Company: Milk and Modernization in the Kingdom of Saudi Arabia

By: Kristin Fabbe, Safwan Al-Amin, Esel Cekin and Natalie Kindred

With SAR 14 billion ($3.7 billion) in 2017 revenues, Almarai was Saudi Arabia’s largest dairy producer, distributor, and marketer, with a large portfolio of branded dairy products, juices, bakery goods, and infant formula and a sales presence across the Gulf region,... View Details

5 PM – 6 PM EST, 16 Nov 2021
Virtual Programming

Sisters in Solidarity

Join us for the final session in a pilot series of programming that will bring together HBS alumnae from underrepresented communities for connection, support, and alliance. This session will be a safe environment, affording attendees the space to inspire one another,... View Details

October 2000 (Revised November 2005)
Case

Hilton HHonors Worldwide: Loyalty Wars

By: John A. Deighton and Stowe Shoemaker

Hilton Hotels regards the frequent guest program as the industry's most important marketing tool, directing marketing efforts at the heavy user. What is Hilton to do then, when a competitor ups the ante? This case illustrates the economics of frequency marketing in... View Details

Keywords: Customer Relationship Management; Decision Choices and Conditions; Brands and Branding; Competitive Strategy; Accommodations Industry

November 1990 (Revised August 1992)
Case

American Airlines (C): Committing to Leadership

In an effort to grow and contain costs, the airline initiates a series of cultural change programs designed to increase employee participation and decision-making, and accordingly decrease the proportion of supervisors. CTL is the most recent, and by far the most... View Details

Keywords: Organizational Change and Adaptation; Leadership Development; Organizational Culture; Air Transportation Industry; United States