Publications

September 2024
Case

Eat App: Building and Monetizing an End-to-End Dining Experience Solution

By: Elie Ofek and Ahmed Dahawy

Founded in 2015 in Bahrain, Eat App was an up-and-coming player in the global restaurant management software business. In early 2024, having shifted to a product-led growth strategy, the company’s co-founders faced a host of decisions that could greatly impact their... View Details

Keywords: Price; Growth and Development Strategy; Product Marketing; Negotiation Deal; Internet and the Web; Value Creation; Profit; Revenue; Applications and Software; Product; Food and Beverage Industry; Technology Industry; Bahrain; United Arab Emirates; Abu Dhabi; Dubai

13 Jul 2015
Research & Ideas

‘Humblebragging’ is a Bad Strategy, Especially in a Job Interview

vulnerability. For instance, when teaching a Negotiation class to first-year MBA students, she shares the story of the time she flubbed an important negotiation situation in her own life. "I tell them about... View Details

Keywords: by Carmen Nobel

29 Apr 2019
Research & Ideas

Is the Digital Age Making Us Petty?

really exacting and precise,” Zhang says. “There’s some research by colleagues at Columbia showing that giving precise offers, in contract negotiations for instance, can lead to beneficial monetary outcomes for the offer maker.” “When... View Details

Keywords: by Kristen Senz

January 1991 (Revised November 1994)
Supplement

Black Caucus Groups at Xerox Corp. (B)

Describes the compromise worked out between Xerox and the black caucus groups. The implications of this arrangement for Xerox and black employees over the next 16 years is also described. View Details

Keywords: Agreements and Arrangements; Employee Relationship Management; Race Characteristics; Consumer Products Industry

July 1986 (Revised March 1989)
Case

Jim Southern

By: Howard H. Stevenson

A recent MBA graduate has reached tentative agreement for an LBO of a forms-printing business with $43 million sales. At the eleventh hour, however, the seller has demanded that the buyer personally guarantee $4 million of accounts payable. View Details

Keywords: Agreements and Arrangements; Leveraged Buyouts; Accounting

01 Apr 2001
News

Tatsuyuki Saeki: Putting Stock in New Options at Nasdaq Japan

information and forces companies to be more open, will help. Still, Saeki knows he has his work cut out for him. “Nasdaq has been very successful in the United States and is now eyeing global trading,” he notes. “It’s a great strategy that will fly. But changing the... View Details

Keywords: Alejandro Reyes; Securities, Commodities, and Other Financial Investments; Finance

May 2013 (Revised September 2013)
Case

The Kashagan Production Sharing Agreement (PSA)

By: Benjamin C. Esty and Florian Bitsch

When discovered in the 1990s, the Kashagan oil field was the second largest oil field in the world. The project sponsors (equity investors) signed a 40-year production sharing agreement (PSA) with the Kazakh government in 1997, with the expectation the field would... View Details

November 2005 (Revised November 2007)
Case

Tad O'Malley: December 2004

By: G. Felda Hardymon, Josh Lerner, Ann Leamon and Sean Klimczak

Tad O'Malley, a second-year student at Harvard Business School, must choose among three offers from private equity firms. Each firm presents a unique combination of history, culture, and compensation. Traces Tad's strategy in obtaining these offers and lets students... View Details

Keywords: Private Equity; Compensation and Benefits; Job Offer; Negotiation Tactics; Organizational Culture; Personal Development and Career

18 Nov 2009
HBS Case

Customer Feedback Not on elBulli’s Menu

get a booking that year, they are then given a date and time to show up. Reaching elBulli's coastal perch involves traveling to Barcelona, then negotiating two hours of narrow, twisting mountain roads. But then they enjoy a five-hour meal... View Details

Keywords: by Julia Hanna; Food & Beverage

06 Oct 2022
News

On the Road to Recovery

their skills has given nurses greater bargaining power to negotiate higher salaries and better working conditions. Prior to the pandemic, Nightingale Nurses charged about $85 an hour for its nurses (about 75% goes to the nurse, about 25%... View Details

Keywords: Hospitals; Health, Social Assistance; Nursing and Residential Care Facilities; Health, Social Assistance

31 Jan 2019
News

A Global Mission

the Soviet Union. “I negotiated that when there were still tanks around the Lithuanian parliament,” he recalls. “The university’s mission is to promote democracy and civil society in a challenging part of the world,” he says. “LCC is a... View Details

Keywords: April White; human rights

19 Aug 2019
Blog Post

Investing in Breakthrough Technologies to Lead the Energy Transition

sector to include an investing angle. Key M&A workstreams such as due diligence, company valuation, and counterparty negotiation have helped me put into practice many of the core concepts I learned in the first-year Finance... View Details

Keywords: Manufacturing; Technology

28 Feb 2025
News

Alumni Startup Enters the Shark Tank

capital. How did you prepare for your appearance? And—honestly—which Shark were you most nervous about facing? I studied past episodes to identify common pitfalls and reviewed my HBS negotiations notes. But the most valuable prep came... View Details

02 Jan 2018
News

Reconsidering Retirement

store in New Jersey; the son accompanied him on buying trips to New York and watched him negotiate for the best merchandise and price. He had even launched his own successful business before arriving at HBS: a birthday cake delivery... View Details

Keywords: April White; Securities, Commodities, and Other Financial Investments; Finance

01 Oct 1997
News

Benaree Wiley

young, Wiley was a pioneer in negotiating a flexible schedule for her public policy consulting work with Urban Systems Research and Engineering. "Of course, as a working parent, any choice you make is demanding," she cautions, remembering... View Details

Keywords: Mary Ellen Gardner

26 Jun 2018
First Look

New Research and Ideas, June 26, 2018

918-044 Stoy Foods: Role Information for Danijela Stoyanovic In this simulation exercise, four family members must negotiate over the future of the family business. Should the business be sold to a strategic buyer, or should the family... View Details

Keywords: Dina Gerdeman

June 2014 (Revised January 2017)
Supplement

YAAS's Service Center (C)

By: Brian Hall and Sara del Nido

This case is about a compensation change at an automotive service company in the Middle East. The case allows investigation and analysis of many issues related to compensation design and human resource management, and even change management. The focus of the case is... View Details

Keywords: Compensation; Emotions; Values; Human Resources; Labor; Negotiation; Organizations; Social Psychology; Value Creation; Motivation and Incentives; Auto Industry; Service Industry; Kuwait; Middle East