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  • 02 Apr 2007
  • Lessons from the Classroom

Making the Move to General Manager

jobs, who are 'the general manager in the middle' who have the incredibly difficult job of managing up, down, and across the organization. "The cases are designed to get smart people to see different View Details
Keywords: by Martha Lagace
  • July 2006 (Revised February 2007)
  • Case

LinkedIn (A)

By: Mikolaj Jan Piskorski
In the summer of 2005, LinkedIn, a two-year-old start-up, was choosing between two options to monetize its 5 million business people network. Members could contact each other through trusted intermediaries on the network to offer or seek jobs, consulting engagements,... View Details
Keywords: Risk and Uncertainty; Business Growth and Maturation; Internet and the Web; Social and Collaborative Networks; Business Startups; Growth and Development Strategy; Service Industry
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  • 25 May 2021
  • Research & Ideas

White Airbnb Hosts Earn More. Can AI Shrink the Racial Gap?

percent. "One thing we can say: The algorithm is race-blind." By relying on intuition and other methods to set rates, many hosts of all backgrounds were overpricing their properties. The research team found... View Details
Keywords: by Lane Lambert; Technology; Accommodations
  • 11 Mar 2021
  • News

Leading with Heart

the first thing that has really shaped me is me falling in love with my wife who was 14 years old when I saw her. I was 16. The minute I saw her, I knew this is the woman I want to marry. And I keep joking with her that she has really... View Details
  • Profile

Taylor Walden

share a raw concept, the excitement of inviting feedback, and the anticipation of what lies ahead. What is one thing you brought with you to campus, and one View Details
  • 24 May 2021
  • Op-Ed

Can Fabric Waste Become Fashion’s Resource?

COVID-19 has broken fashion’s supply chain. As a result, an already wasteful industry has become more wasteful. Even before the pandemic, the global apparel industry was producing about 92 million tons of textile waste a year. That’s about one garbage truck’s worth of... View Details
Keywords: by Geoffrey Jones and Shelly Xu; Fashion
  • Web

Our Values | About

and anguish so many of you have shared, I have debated whether to apply And Thinking to the moment we are facing now—it may be perceived as being too equivocal, or the wrong moment. But, not saying And has perhaps kept me from saying... View Details
  • 07 Mar 2022
  • Research & Ideas

Effective Leaders Share the Spotlight with Their Teams

positive image. For example, Union Pacific CEO John Koraleski called on team members an average of 59 times during earnings calls in one year, making him the most inclusive manager in the study. Likewise, an View Details
Keywords: by Pamela Reynolds
  • Profile

Katie Sadler

enjoyed the outdoors. Those summers taught me the importance of balance and how to slow down to enjoy small moments. What is the best thing about your hometown? Grand Rapids is home to dozens View Details
  • 08 Feb 2024
  • Blog Post

African American Student Union Spotlight on Joint Degrees

The HBS African American Student Union (AASU) aims to create a close-knit community for its members from the time they choose to join HBS, through their transition to the second year, and extending beyond graduation. In this feature, we highlight the experiences View Details
  • 13 Aug 2012
  • Research & Ideas

When Good Incentives Lead to Bad Decisions

incentive scheme somehow conveys information to your employees not just about what types of things you want them to do, but also about what you want them to believe." Deferred Compensation Dilemma While... View Details
Keywords: by Carmen Nobel; Banking
  • 13 Feb 2014
  • Research & Ideas

Managing the Family Business: Leadership Roles

or group will vary with the leader and circumstances. Some leaders favor leading and let others manage; some leaders spend most of their time governing the system. A parent also does these three things in... View Details
Keywords: by John A. Davis
  • 17 Apr 2022
  • Book

How to Avoid the 'Ethical Slide' That Leads Companies Astray

while the book was in process. Today, strong ethics are a central issue for business leaders, knowing consumers are drawn to companies that do the right thing while steering clear of businesses that break... View Details
Keywords: by Lane Lambert
  • 26 Jan 2024
  • Blog Post

HBS Alumna Fighting Cancer with a Novel Cell Therapy

started to really think about what I wanted to do, and where a Ph.D. would get me,” Zutshi said. “Did I want to be calling all the scientific shots? Or was I good with being part of a team and helping make View Details
  • Web

Strategy & IT - Institute For Strategy And Competitiveness

resource planning. See below for “How Information Gives You Competitive Advantage.” The rise of the internet unleashed the second wave of IT-driven transformation in the 1980s... View Details
  • 02 Nov 2018
  • Blog Post

When Ideas Become Reality: Entrepreneurship at HBS

interesting startup ideas, I never felt like I had the oomph to get me from idea to reality. That was about to change. Building Confidence I came to HBS wanting to start my own thing – with the rough concept View Details
  • August 2018
  • Case

Digital Transformation at Brazilian Retailer Magazine Luiza

By: Thales S. Teixeira, Leandro A. Guissoni and Tania Modesto Veludo-de-Oliveira
By late 2017, Brazilian retailer Magazine Luiza's CEO was convinced that the company could significantly grow sales and accomplish its aspirations of digital transformation. What was unclear in his mind was whether he should act as a tech company and grow as fast as... View Details
Keywords: Digital; Ecommerce; Retailing; Brazil; Bricks And Mortar; Pricing; Customer Lifetime Value; Growth and Development Strategy; Internet and the Web; Transformation; Decision Choices and Conditions; Retail Industry; Brazil
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  • 30 Mar 2020
  • Research & Ideas

The New Rules for Remote Work: Pandemic Edition

online versus face-to-face, so some form of redundant communication would be helpful so things don’t slip through the cracks,” Neeley says. 6. Move to more asynchronous work Given the disruption to the... View Details
Keywords: by Dina Gerdeman
  • Profile

Era Jain

skills to complement my technical background and provide me with a launch pad to kick start my entrepreneurial journey. Coming to HBS is like.... Taking risks with no downside. HBS has given me the freedom of two years to try out View Details
  • March 2023
  • Teaching Note

Ransomware Attack at Colonial Pipeline Company

By: Suraj Srinivasan and Li-Kuan Ni
Teaching Note for HBS Case No. 123-069. On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen and locked up company data. The extortionists demanded 75 bitcoins (worth... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Business or Company Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Infrastructure; Distribution Industry; United States; Alabama
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