generics business - Publications - Faculty & Research

26 Mar 2014
Research & Ideas

How Electronic Patient Records Can Slow Doctor Productivity

subtle way that you might be changing existing communication patterns among staff," says Harvard Business School Professor Robert S. Huckman, who recently cowrote The Impact of Electronic Health Record Use on Physician Productivity with... View Details

Keywords: by Dina Gerdeman; Health

21 Apr 2020
Research & Ideas

7 Successful Battle Strategies to Beat COVID-19

material and make quick decisions based on operating principles. Business leaders can utilize this approach to generate fast, smart decisions based on useful information gathered from customers or... View Details

Keywords: by Euvin Naidoo

16 Mar 2010
First Look

First Look: March 16

and scale of this unique global corporation. Geoffrey Jones, a leading business historian from the Harvard Business School, takes us inside this corporation, which from its origins in Britain and the... View Details

Keywords: Martha Lagace

06 Apr 2020
Research & Ideas

Where Do Workers Go When the Robots Arrive?

across the business environment. The subject is also a hot political potato, from Republican President Donald Trump's dramatic trade approach to proposals from Democrats on automation, robots, and job loss. A new study looks at worker... View Details

Keywords: by Rachel Layne; Manufacturing

03 Nov 2014
Research & Ideas

Brand Lessons From the Nobel Prize

relevant, one should identify it, try to activate it, and then leverage it," says Greyser, Richard P. Chapman Professor of Business Administration, Emeritus at Harvard Business School. "All brands have a... View Details

Keywords: by Carmen Nobel

11 Nov 2013
Research & Ideas

A Smarter Way to Reduce Customer Defections

individuals identified as likely to defect. The tricky part comes in figuring out exactly who should be targeted. “You have to look at the net profitability of the retention campaign” Sunil Gupta, the Edward W. Carter Professor of View Details

Keywords: by Dina Gerdeman; Retail; Service

03 Mar 2014
HBS Case

Decommoditizing the Canned Tomato

of the Case Research and Writing Group. “No one believed that you could create a brand in tomatoes—a commodity!” The case details how, during an economic downturn, a small business in its fourth generation... View Details

Keywords: by Maggie Starvish; Agriculture & Agribusiness; Food & Beverage; Retail

01 Oct 2001
Research & Ideas

Five Questions for James Austin

In an email interview, Harvard Business School professor James Austin spoke with HBS Working Knowledge managing editor Carla Tishler about his work on collaboration and his ongoing research.Tishler: You talk about companies transitioning... View Details

Keywords: by Carla Tishler

02 Mar 2015
Research & Ideas

‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat

both online and in-store, which can reduce stores' ability to upsell, make complementary sales (recall the Best Buy example), and make impulse sales (think candy at the checkout), resulting in smaller shopping baskets. This basket disruption could cause the View Details

Keywords: Re: Rajiv Lal; Retail

05 Nov 2021
Op-Ed

How to Tap the Talent Automated HR Platforms Miss

As the global staffing shortage grinds on, corporate recruiters everywhere are relying on their online hiring platforms and automated systems to deliver the candidates they need. Too often, these tools will fail them, sidelining many qualified workers in the process.... View Details

Keywords: by Joseph B. Fuller

29 Jan 2015
Op-Ed

The Fall of Greece

Professor of Business Administration and a native of Greece, offers his insights into what the election means for the country. Many people ask me what the recent elections in Greece mean for the Greek economy. While I agree reforms are... View Details

Keywords: by George Serafeim

30 Jan 2017
Research & Ideas

Vanguard, Trian And The Problem With 'Passive' Index Funds

M. Viceira, the George E. Bates Professor and senior associate dean for International Development at Harvard Business School. “That raises the question, who is exercising control in these corporations?” In traditional mutual funds,... View Details

Keywords: by Michael Blanding; Financial Services

26 Sep 2005
Research & Ideas

What Perceived Power Brings to Negotiations

recruiter, and had to reach agreement on salary, vacation time, bonus, insurance coverage, and moving expenses. To vary perceived power, participants were given various levels of information regarding their own alternative and the alternative of their counterpart, as... View Details

Keywords: by Mallory Stark

13 Oct 2015
First Look

October 13, 2015

nine member team. Workers assigned to better bosses are less likely to leave the firm. A separate normalization implies that the average boss is about 1.75 times as productive as the average worker. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49806... View Details

30 Mar 2010
First Look

First Look: March 30

outcomes salient (Burns & Corpus, 2004), the bias did not emerge when the presentation did not draw attention to recent outcomes. Fixing Health Care on the Front Lines Author:Richard M.J. Bohmer Publication:Harvard Business Review 88,... View Details

Keywords: Sean Silverthorne

22 Apr 2015
Op-Ed

Reforming Greece: Myths and Truths

firms-partly thanks to changes in labor regulations that made labor markets more flexible. Reforms were also effective at cutting red tape that prevented entrepreneurs from starting businesses. The number of days to start a business... View Details

Keywords: by George Serafeim

08 Jul 2015
What Do You Think?

Do Americans Work Too Much and Think About Work Too Little?

colleagues on the Harvard Business School faculty, legendary teacher and thinker Tony Athos. In an organization with a culture of long hours and FILO (first in last out) norms (borrowing from David Physick's comment), Tony liked to sit... View Details

Keywords: by James Heskett; Financial Services

07 Jun 2010
Research & Ideas

Improving Brand Recognition in TV Ads

"ideas started popping up," he recalls. "The eye tracker measures attention, and due to its scarcity, attention has become more and more important to understand." No one feels that need more urgently, however, than View Details

Keywords: by Julia Hanna; Media & Broadcasting; Entertainment & Recreation

23 Jun 2015
First Look

First Look: June 23, 2015

exchange. Study 3 demonstrated that sarcasm's effect on creativity for both parties was mediated by abstract thinking and generalizes across different forms of sarcasm. Finally, Study 4 found when participants expressed sarcasm toward or... View Details