Publications

01 Dec 2016
News

Vive la Madeleine!

he made in the food industry were equally discouraging. “They told me I was crazy, that Jeannette was dead, that near the end they had been producing the worst madeleines in France. To restart production and change its image at the same... View Details

Keywords: Julia Hanna; illustrations by Natalya Balnova

April 2003
Case

IBM Canada: Global Services (B)

By: Michael L. Tushman, David Kiron and Wendy Smith

Supplements the (A) case. View Details

Keywords: Leading Change; Technological Innovation; Organizational Change and Adaptation; Change Management; Management Teams; Information Technology; Organizational Structure; Information Technology Industry; Canada

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17 May 2017
News

Nisa Godrej Takes Over

she met considerable resistance from the parent company chiefs, including her father. "Godrej has been one of those lifetime employers, and you don't change management," Nisa explains. "Within that year, I probably said I was quitting two... View Details

September 2007
Case

Still Leading (B3): Gerry House—Impact of a Different Scale

By: Rosabeth Moss Kanter and Lance P. Pierce

Describes how Gerry House made the transition from head of a large school district to leader of a small nonprofit. View Details

Keywords: Transition; Teaching; Secondary Education; Leading Change; Nonprofit Organizations; Transformation; Personal Development and Career; Education Industry

February 2003 (Revised June 2006)
Case

Implementing the Nissan Renewal Plan

By: Michael Y. Yoshino and Masako Egawa

Carlos Ghosn, a former executive vice-president of Renault, became the COO of Nissan Motor Co., a troubled auto company in Japan when Renault bought 38% of the company in 1999. This case deals with how Ghosn turned the company around. Examines in considerable detail... View Details

Keywords: Acquisition; Change Management; Employees; Leading Change; Strategic Planning; Motivation and Incentives; Auto Industry; Japan

28 Nov 2018
News

Elevating Women at Fidelity

of sexual harassment by a junior female employee. While the firm had named women to leadership positions and fund management roles before the misconduct allegations, the incident spurred Johnson to look even more closely at female talent... View Details

June 2020
Teaching Note

The New LAX: Ready for Takeoff?

By: Boris Groysberg, Carin-Isabel Knoop, Kerry Herman and Amy Klopfenstein

This teaching note serves as a supplement to “The New LAX: Ready for Takeoff?” HBS 420-025. View Details

09 Jun 2009
Research Event

Business Summit: Enterprise Risk Management

Editor's Note: This is a summary of an HBS Business Summit presentation. View a full summary and video of the event on the HBS Centennial Web site linked below. Date of Event: October 14, 2008 Moderator: Robert S. Kaplan, HBS Faculty Speakers: James Colica, Senior Vice... View Details

Keywords: Re: Robert S. Kaplan

October 14, 2022
Article

The Challenges of Transforming Twitter

By: Andy Wu and Goran Calic

Elon Musk may be an idiosyncratic leader, but if he buys Twitter he’ll face a familiar business challenge: how to transform a legacy tech company. Faced with this challenge, leaders should follow five principles: 1) prioritize an objective, 2) communicate the strategy,... View Details

Keywords: Transformation; Corporate Strategy; Change Management; Leading Change; Technology Industry

01 Feb 2000
News

Filling a Vacuum

According to the headline in the Wall Street Journal (October 26, 1999), Gregory Slayton (MBA '90) is a "Silicon Valley Hybrid: A Boss Who Makes Others' Ideas Pay Off." Slayton, president and CEO of ClickAction, Inc., an Internet marketing-services company, is credited... View Details

June 2003
Case

Peabody Elementary School (A)

By: Rosabeth M. Kanter and Kevin Morris

A new principal, Marty Pettigrew, has just joined this inner-city optional school--which offers special programs in international studies to attract children from all over the city. Entering mid-way through the school year, he observes a number of areas of concern,... View Details

Keywords: Change Management; Leading Change; Early Childhood Education; Education Industry

October 2004
Case

World Wide Licenses Ltd.: From Disney to Polaroid

World Wide Licenses (WWL) was a low-technology firm that licensed famous brands, which it then applied to timepieces, stationery, and back-to-school products. It transformed into a digital imaging company and landed worldwide rights to the Polaroid brand name. Explores... View Details

Keywords: Organizational Change and Adaptation; Leadership Development; Brands and Branding; Technology Adoption; Technological Innovation; Transformation

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06 Apr 2007
What Do You Think?

Will Market Forces Stop Global Warming?

"Global warming will not 'stop' until all accessible hydrocarbons have been consumed. Our present day efforts only affect rate, not the final inevitable steady state." Several concluded that whatever change in markets and... View Details

Keywords: by Jim Heskett; Energy; Utilities

03 Dec 2024
News

From One to Many

In the years after Keith Ferrazzi (MBA 1992) published Never Eat Alone, he confessed some reluctance in being labeled “the networking guy.” “But 20 years after writing that first book, and after coaching thousands of teams, I’ve finally recognized there’s a... View Details

February 2010 (Revised April 2010)
Case

Organization and Strategy at Millennium (A)

By: Julie M. Wulf and Scott Waggoner

This case examines Millennium's strategic and organizational responses to the rapid evolution of the biopharmaceutical industry. In the early 2000s, as Millennium's competitive advantage in early-stage research slipped away and its losses mounted, founder and CEO Mark... View Details

Keywords: Transformation; Leading Change; Management Succession; Organizational Change and Adaptation; Competitive Strategy; Competitive Advantage; Biotechnology Industry; Pharmaceutical Industry

September 2020
Supplement

The Reinvention of Kodak (A) Case Supplement

By: Ryan Raffaelli

This case includes links to case supplement videos for students to view with the written case before class, and also supplement videos for faculty to use exclusively during class. View Details

Keywords: CEO; Leadership; Asset Management; Transformation; Organizational Change and Adaptation; Competitive Strategy

June 2015
Supplement

Generating Higher Value at IBM (A): EPS Forecasting Model

By: Benjamin C. Esty and Scott Mayfield

This case analyzes IBM's financial performance and its capital allocation decisions over a 10-year period from 2004-2013, during which IBM returned more than $140B to shareholders through a combination of dividends and share repurchases. During this time, CEO Sam... View Details

Keywords: Dividends; Share Repurchases; Earnings Guidance; Financial Statement Analysis; Financial Ratios; Payout Policy; Earnings Per Share (EPS); Earnings Management; Change Management; Leadership; Transformation; Financial Strategy