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  • 15 Mar 2011
  • First Look

First Look: March 15

tax policy. Teams and Team Effectiveness in Health Services Organizations Authors:Bruce J. Fried, Sharon Topping, and Amy C. Edmondson Publication:In Health Care Management: Organization Design and Behavior. 6th ed., edited by Lawton... View Details
Keywords: Sean Silverthorne
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

improvement programs kept failing. Meliones created a leadership team with representatives from each of the three employee groups to redefine the mission and to develop a Balanced Scorecard that incorporated two apparently conflicting... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 25 Feb 2014
  • First Look

First Look: February 25

the recipient of the 2014 Great Negotiator Award, presented by the Program on Negotiation, an interuniversity consortium of Harvard, MIT, and Tufts that is based at the Harvard Law School. Summaries of several of Koh's negotiations are... View Details
Keywords: Sean Silverthorne
  • 05 Oct 2009
  • Research & Ideas

The Vanguard Corporation

sense of purpose could use that to guide innovation. One of the exciting parts of SuperCorp and the rise of this company model is that it's actually a way to develop products and services faster, to get more innovation, and to showcase... View Details
Keywords: by Sean Silverthorne
  • 08 Dec 2009
  • First Look

First Look: Dec. 8

http://www.hbs.edu/research/pdf/10-038.pdf Fluid Teams and Fluid Tasks: The Impact of Team Familiarity and Variation in Experience (revised) Authors: Robert S. Huckman and Bradley R. Staats Abstract In many manufacturing and service... View Details
Keywords: Martha Lagace
  • 01 Sep 2013
  • News

The First Scrum

Program resembled a two-year road race, a relentless marathon of cases, with only Sundays off. Three afternoons a week, a few dozen students from around the world would escape the pressure on the rough-and-tumble rugby pitch, in sharp... View Details
Keywords: rugby; Educational Services; Educational Services; Educational Services; Educational Services
  • 09 Nov 2010
  • First Look

First Look: November 9, 2010

each branch of the armed services must make. Army and Marine Corps officers operate in an inherently uncertain environment. They define the mission but then give subordinates the flexibility to adjust to realities on the ground. This... View Details
Keywords: Sean Silverthorne
  • 06 Nov 2012
  • First Look

First Look: November 6

http://www.francescagino.com/uploads/4/7/4/7/4747506/gino_krupka_weber_management_science_2013.pdf Engaging Supply Chains in Climate Change Authors: Chonnikarn Fern Jira and Michael W. Toffel Publication: Manufacturing & Service... View Details
Keywords: Sean Silverthorne
  • 17 Jan 2012
  • First Look

First Look: January 17

full-service international passenger model with a premium air-cargo business model while separately operating a no-frills passenger model for domestic flights. LAN's multi-model success comes from recognizing the complementarity of its two high-end View Details
Keywords: Sean Silverthorne
  • Web

Dean Srikant Datar’s 2024 Commencement Remarks | About

society—lifting millions of people out of poverty and providing valuable products and services that have improved standards of living around the world. Across all your courses, you’ve had to consider how you, too, can be a leader who... View Details
  • 24 Jul 2013
  • Op-Ed

Detroit Files for Bankruptcy: HBS Faculty Weigh In

(and when proper oversight makes sure the "rules" are followed), cities can gain a competitive edge since businesses and citizens can benefit from services without their city having to put up the investment capital. The Carlsbad... View Details
Keywords: by John Macomber, Robert C. Pozen, Eric D. Werker & Benjamin Kennedy; Auto
  • 08 May 2012
  • First Look

First Look: May 8

several strategic questions including whether and where they should continue investing in offshore wind and how to identify the next key growth businesses of the future. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/312108-PDF-ENG On Two Wheels in Paris: The... View Details
Keywords: Carmen Nobel
  • 01 Oct 1996
  • News

Leading In a New Era

crystallize action around a program that made sense." By listening and learning from all of these constituencies, Charron outlined principles and clarified a vision to help guide newly empowered associates' decision-making. Perhaps most... View Details
Keywords: Nancy O. Perry
  • 02 Feb 2010
  • First Look

First Look: Feb. 2

"treated" with electronic monitoring is 13% (40% lower). We convince ourselves that the estimates are causal using peculiarities of the Argentine setting. For example, we have almost as much information as the judges have when deciding on the allocation of... View Details
Keywords: Martha Lagace
  • 25 Apr 2017
  • First Look

First Look at New Research, April 25

protectionist reversals together mean that few companies can afford to remain focused on their domestic markets. Managers responsible for marketing in a multinational or global enterprise must design appropriate marketing programs for... View Details
Keywords: Sean Silverthorne
  • 21 Sep 2009
  • Research & Ideas

Excessive Executive Pay: What’s the Solution?

understand what's going on. As a consequence, if management doesn't understand, the board doesn't understand. Rakesh Khurana teaches The Board of Directors and Corporate Governance elective in the MBA Program and is the author of... View Details
Keywords: by Roger Thompson
  • 15 Jan 2019
  • First Look

New Research and Ideas, January 15, 2019

retail channel made up of thousands of small neighborhood shops called bakalas. In October 2018, all three of these focal points were under pressure. Under the economic-restructuring programs of Saudi Arabia’s new crown prince, Mohammed... View Details
Keywords: Dina Gerdeman
  • 14 Feb 2017
  • First Look

First Look at New Research: February 14

growing rapidly in importance. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52240 forthcoming Management Science Discretionary Task Ordering: Queue Management in Radiological Services By: Ibanez, Maria, Jonathan R.... View Details
Keywords: Sean Silverthorne
  • 13 Sep 2011
  • First Look

First Look: September 13

of software-as-a-service apps for a wide range of business needs from customer management to human resources, while the portal service gives businesses the ability to manage all their apps in one place from user management to single... View Details
Keywords: Sean Silverthorne
  • 19 Aug 2024
  • News

Quantum Leap

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. Quantum computing has long been talked about as one of the next big things—the kind of technology, like AI, that will change everything. But to our... View Details