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  • 04 Jul 2016
  • Research & Ideas

Is Your Org Chart Stuck in a Rut? Try a Scientific Experiment

Professor of Business Administration at HBS. “The fact that they keep doing it that way means that there’s not a theory of the organization. Nobody can say, ‘In this situation, based on theory, this is the way we should reorganize.’ So... View Details
Keywords: by Carmen Nobel
  • 2010
  • Working Paper

Agency Revisited

By: Ramon Casadesus-Masanell and Daniel F. Spulber
The article presents a comprehensive overview of the principal-agent model that emphasizes the role of trust in the agency relationship. The analysis demonstrates that the legal remedy for breach of duty can result in a full-information efficient outcome eliminating... View Details
Keywords: Ethics; Contracts; Agency Theory; Mathematical Methods; Behavior; Trust
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  • 01 Dec 2018
  • News

A Force for Good

financial ones. To do so, we need to support managers who want to learn how to fulfill both goals.” —Julie Battilana, Joseph C. Wilson Professor of Business Administration, HBS; Alan L. Gleitsman Professor of View Details
  • 01 Mar 2006
  • News

One-on-One with Dr. Margaret Chan

this work as part of the World Health Organization.” You were Hong Kong’s health director during the 2003 SARS outbreak. What did you learn from that experience? The SARS experience showed that decisive national and international action,... View Details
Keywords: Garry Emmons; Health, Social Assistance; Health, Social Assistance; Health, Social Assistance
  • 14 Mar 2019
  • News

The Merchant of Osaka

patient, and how is it innovative? “She can be aggressive about pursuing anything interesting, even if it falls outside the usual business domain,” says Mediva Senior Consultant Dai Kiuchi. As an example, he learned about a 25-year... View Details
Keywords: Health, Social Assistance
  • Student-Profile

Talia Gillis

to employees without legal representation, highlighted how difficulties in calculating social benefits, severance packages or assessing settlement offers created significant barriers for employees, rendering many legal protections futile.... View Details
  • 13 Jul 2015
  • Research & Ideas

‘Humblebragging’ is a Bad Strategy, Especially in a Job Interview

humblebraggers. The takeaway: Seriously, stop humblebragging! "Not only do we like humblebraggers less that braggers, but we're less likely to be generous to them," Gino says. Next Steps And Lessons Learned Gino says her team plans to... View Details
Keywords: by Carmen Nobel
  • 21 May 2020
  • Research & Ideas

Fighting the COVID Blues: Advice from Business Research

Life was hard enough for the one-third of Americans who had wrestled with anxiety prior to the COVID-19 pandemic. Now, the disease that has killed almost 100,000 in the United States, left millions unemployed, and socially distanced many... View Details
Keywords: by Dina Gerdeman and Danielle Kost
  • July 1989
  • Article

Immunizing Children Against the Negative Effects of Reward

By: B. A. Hennessey, T. M. Amabile and M. Martinage
Two studies were conducted to examine the effect of intrinsic motivation training on children's subsequent motivational orientation and creativity in an expected reward situation. Past research has demonstrated the overjustification effect: Children who work on an... View Details
Keywords: Creativity; Motivation and Incentives; Training; Early Childhood Education; Learning; Teaching
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  • July 2024
  • Article

Chatbots and Mental Health: Insights into the Safety of Generative AI

By: Julian De Freitas, Ahmet Kaan Uğuralp, Zeliha Uğuralp and Stefano Puntoni
Chatbots are now able to engage in sophisticated conversations with consumers. Due to the ‘black box’ nature of the algorithms, it is impossible to predict in advance how these conversations will unfold. Behavioral research provides little insight into potential safety... View Details
Keywords: Autonomy; Chatbots; New Technology; Brand Crises; Mental Health; Large Language Model; AI and Machine Learning; Behavior; Well-being; Technological Innovation; Ethics
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  • 17 Dec 2020
  • Research & Ideas

The 10 Most Popular Stories of 2020

the large team of researchers looking at COVID-19’s impact on issues of work and organizational psychology, prompting changes for practitioners and human resources professionals. Impact Investing: A Theory of Financing View Details
Keywords: by Dina Gerdeman
  • 08 Aug 2006
  • First Look

First Look: August 8, 2006

recency) but are more cautious (positive recency). Paper not available Learning and Equilibrium As Useful Approximations: Accuracy of Prediction on Randomly Selected Constant Sum Games Author:Ido Erev, Alvin E. Roth, Robert L. Slonim, and... View Details
Keywords: Sean Silverthorne
  • 01 Mar 2019
  • News

Building a Movement

for the future of leadership education? MW: The School’s mission is to help educate leaders who make a difference in the world, and I think we can spread our social enterprise work more widely. I’d like us to find a way to reach people... View Details
  • 06 May 2002
  • Research & Ideas

Profits for Nonprofits: Earning Your Own Way

"Pay our own way? No way." Not long ago, that was the mantra of many a proud nonprofit organization, living on the largesse of government grants and private donations. But with those income sources drying up, suddenly nonprofits are View Details
Keywords: by Martha Lagace
  • 19 Jun 2017
  • News

Can Neuroscience Find You the Perfect Job?

no career matches available because we hadn't built that side of the platform. So we learned interesting things about the general cognitive and emotional traits that we all have as human beings but not the career matching. And,... View Details
  • November 1, 2019
  • Article

Companies Think They Want New Ideas. But They Don’t Act Like It

By: Rosabeth Moss Kanter
Leaders say that they want more innovation. But then they trap themselves and their associates inside the structures that keep them stuck–inside the building, so to speak, where ideas get stale fast. That’s dangerous in a world of disruption and change. View Details
Keywords: Silos; Community; Innovation and Invention; Leadership; Change; Perspective; Learning; Attitudes
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  • 27 Feb 2013
  • Research & Ideas

Sidetracked: Why Can’t We Stick to the Plan?

power of these forces and how they operate. I will suggest that we can make more successful decisions by understanding these forces and that we can learn to account for them as we set goals or clarify plans of action. I will conclude each... View Details
Keywords: Re: Francesca Gino
  • 12 May 2015
  • News

A Flash of Insight

explored the military; that left the remaining two pillars of power and influence—business and politics. I applied to, and was accepted by, HBS, the ‘Annapolis of capitalism.’ I decided that I still had much to learn about being an... View Details
Keywords: Robert S. Benchley; 9/11; Health, Social Assistance; Health, Social Assistance
  • 2005
  • Chapter

Fundamentals for a World-Class Leadership Programme

Meaningful leadership development needs to incorporate emotional and often unconscious aspects of human behavior. This chapter describes a leadership program designed to provide opportunities to learn, in-depth and through personal experience, about the exercise of... View Details
Keywords: Learning; Leadership Development; Personal Development and Career; Groups and Teams; Behavior; Emotions
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  • 01 Dec 2003
  • News

Nonprofits: Choosing a Path for Growth

Social enterprises are traditionally organized along one of two lines: The affiliation model favors decentralized control, while the branch model concentrates control at a central headquarters. In analyzing some three hundred View Details