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  • All HBS Web  (4,690)
    • People  (13)
    • News  (1,430)
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    • Events  (9)
    • Multimedia  (7)
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  • Web

Event Guidelines | About

Event Policies The event owner/host assumes full responsibility for all aspects of the event including: Adhering to all policies, rules, and guidelines Monitoring the actions and behavior of all attendees Ensuring complete payment for all goods and View Details
  • 01 Dec 2004
  • News

Aldrich Renovations Reach Halfway Point

antiquated classrooms last summer, with the remainder slated for an upgrade next summer. “The challenge is that there’s no room for error in completing the work,” says Frank Hayes (PMD 75, 2000), chief of operations at HBS. “Classes have... View Details
Keywords: Educational Services; Educational Services
  • 29 May 2020
  • Op-Ed

How Leaders Are Fighting Food Insecurity on Three Continents

COVID-19 is creating unprecedented strains on food security worldwide. The United Nations' World Food Programme warns that the pandemic could almost double the number of people facing food crises in low- and middle-income populations to 265 million by the end of 2020.... View Details
Keywords: by Howard Stevenson and Shirley Spence; Agriculture & Agribusiness
  • 05 Apr 2016
  • First Look

April 5, 2016

Scale versus Scope in the Diffusion of New Technology By: Gross, Daniel P. Abstract—Using the farm tractor as a case study, I show that lags in technology diffusion arise along two distinct margins: scale... View Details
Keywords: Sean Silverthlorne
  • 30 Jul 2019
  • Blog Post

Leadership That Defines you – Reflecting on my Time at HBS

Michael Rodriguez (MBA '19) was born and raised in Los Angeles, CA and majored in Industrial & Systems Engineering at the University of Southern California. After college, he worked at NBC Universal for five years in various strategy, finance, and View Details
  • 01 Jun 2012
  • News

Pitfalls, Trade-Offs, Dreaming Big

their very success at product development and fundraising often heightens the chances that they will be replaced. After the founder has successfully met the initial operating challenge of getting the product or View Details
Keywords: Garry Emmons; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services
  • 05 Dec 2013
  • What Do You Think?

Is Walmart Defying Economic Gravity?

Summing Up When Does Friction Trump Scale in the Corporate Life Cycle? This month's column raised the issue of size limits on an organization's ability to compete In today's global economy. The specific case in point was Walmart and... View Details
Keywords: by James Heskett; Retail
  • 19 Mar 2019
  • News

Mission Critical

Janice Whaley (GMP 15, 2013) is Executive Vice President and Chief Operating Officer of LifeShare of Oklahoma, an affiliate of a national, nonprofit organ procurement organization. In this video, she talks about the challenges facing her... View Details
Keywords: Health, Social Assistance
  • Profile

Tuce Zengin Van den Eynde

corporate-finance leadership training with G.E. – a high-level program that took her to Istanbul, London, and Paris – Tuce experienced a significant shift in scale when her FIELD 2 assignment took her team to Chennai, India, where they... View Details
  • June 1977 (Revised September 1992)
  • Case

Sorenson Research Co. (Abridged)

By: Steven C. Wheelwright
Presents the issues facing a high volume, high margin (but lightweight) medical products business. The company is trying to improve its inventory control to reduce inventory investment and improve service. The present multi-site inventory system is described and major... View Details
Keywords: Business Earnings; Investment; Volume; Service Delivery; Supply Chain; Performance Improvement; Medical Devices and Supplies Industry
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Wheelwright, Steven C. "Sorenson Research Co. (Abridged)." Harvard Business School Case 677-257, June 1977. (Revised September 1992.)
  • October 2000 (Revised May 2001)
  • Case

Editora Abril S.A.

By: Michael Y. Yoshino and Perry Fagan
Brazil's media conglomerate Editora Abril S.A. is Latin America's largest publishing and printing company; it publishes books, and comic books, videos, maps, travel guides, music, and textbooks. It also owns Brazil's largest database marketing company, its... View Details
Keywords: Business Conglomerates; Investment; Growth and Development Strategy; Marketing Communications; Market Design; Media; Service Delivery; Private Ownership; Expansion; Web Sites; Service Industry; Service Industry; Brazil
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Yoshino, Michael Y., and Perry Fagan. "Editora Abril S.A." Harvard Business School Case 301-062, October 2000. (Revised May 2001.)
  • 01 Mar 2011
  • News

Two Kinds of Green

ambitious goal is to be a “zero waste, zero carbon company, operating on 100 percent renewable energy in LEED certified buildings” by 2020. The case vividly documents some of the measures taken by Burt’s to meet that goal, such as a... View Details
Keywords: Julia Hanna; natural products company; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services
  • 02 Dec 2010
  • News

Ten Rules for Entrepreneurs

start by choosing the product they want to make or the service they want to provide and then try to convince the market to buy it. It makes more sense to start a business the other way around: Identify what the market needs first, and... View Details
Keywords: Roger Thompson; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services
  • October 2000 (Revised March 2001)
  • Case

Firestone/Ford Tire Controversy, The (A)

By: V.G. Narayanan and Roger Orosman Nieves
Examines the high-profile Firestone/Ford product recall/investigation that took place in the summer of 2000. Focuses on the management of supplier relationships and incentives. View Details
Keywords: Knowledge Sharing; Supply Chain Management; Motivation and Incentives; Crisis Management; Corporate Accountability; Product; Service Operations; Auto Industry
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Narayanan, V.G., and Roger Orosman Nieves. "Firestone/Ford Tire Controversy, The (A)." Harvard Business School Case 101-034, October 2000. (Revised March 2001.)
  • 15 Sep 2020
  • News

Lifting Fallen Families

In 1989, Sergeant William Delaney Gibbs was killed in combat in Panama as he participated in Operation Just Cause, which was set to remove Manuel Noriega from power. Gibbs was 22 years old and just months away from becoming a dad to a... View Details
  • 01 Sep 2014
  • News

Afghanistan’s Hope and Light

operators exist in the countries where Roshan is staking its claim. But it will focus in part on the rural areas that have the lowest service penetration and the fewest social services, a strategy that fits... View Details
Keywords: Julia Hanna
  • September 2011
  • Article

How to Solve the Cost Crisis in Health Care

By: Robert S. Kaplan and Michael E. Porter
Existing health care costing systems have serious flaws that make it impossible to measure costs accurately at the individual patient and medical condition level. This gap has severely limited meaningful cost reduction throughout the system. The paper describes a new... View Details
Keywords: Cost; Health Care and Treatment; Measurement and Metrics; Service Delivery; Outcome or Result; Quality; Health Industry
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Kaplan, Robert S., and Michael E. Porter. "How to Solve the Cost Crisis in Health Care." Harvard Business Review 89, no. 9 (September 2011): 47–64.
  • 29 Sep 2015
  • Research & Ideas

Work 3.0: Redefining Jobs and Companies in the Uber Age

relationship. With operations primarily online, their major expenses are technology and advertising. Labor costs are miniscule, because the workers who create revenue are independent contractors. In contrast, traditionally structured... View Details
Keywords: by Andrei Hagiu; Web Services; Web Services
  • 22 Aug 2012
  • Working Paper Summaries

A Randomized Field Study of a Leadership WalkRounds™-Based Intervention

agreed to implement an 18-month long WalkRounds -based program to improve safety. We compared their results to 138 work areas in 48 randomly selected control hospitals. Participants: We conducted the program in four types of clinical work areas: View Details
Keywords: by Anita L. Tucker & Sara J. Singer; Health
  • 01 Dec 2000
  • News

Books

culture, structures, and management systems. Kaplan and Norton outline five requirements for building a strategy-focused organization: translating strategy to operational terms, aligning the organization to the strategy, making strategy... View Details
Keywords: Rogelio Fussa; Publishing Industries (except Internet); Information
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