Publications

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Financial Accounting Online Course | HBS Online

Forecasting: Metropolis Health Care IRR and Payback Period Industry Insights: Assessing Financial Statements Show Hide Details Concepts Pro Forma and Free Cash Flows Valuation Lease Accounting Featured... View Details

02 Nov 2021
Research & Ideas

Why COVID-19 Probably Killed More People Than We Realize

of official COVID deaths for each country helped them gauge potential underreporting. “There’s been a lot of research on COVID in terms of health and mitigation efforts, but as accountants, we felt like we could bring a unique... View Details

Keywords: by Michael Blanding

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Faculty & Staff - Institute For Strategy And Competitiveness

kahern@hbs.edu Dashka Bernard Program Manager, Health Care Fax: 617-496-7392 Email: dbernard@hbs.edu Richard Bryden Director of Information Products Phone: 617-495-6777 Fax: 617-384-7268 Email:... View Details

April 2024
Case

Dr. Tom Mihaljevic and Cleveland Clinic

By: Linda A. Hill and Lydia Begag

In December 2022, Dr. Tomislav (“Tom”) Mihaljevic, CEO and President of Cleveland Clinic, was reflecting on the last few years at the hospital, marked both by unprecedented challenges and remarkable achievements. Cleveland Clinic had recently been ranked the world’s... View Details

15 Jun 2010
First Look

First Look: June 15

for six years in a row; but leadership saw CHOP as more than the large main campus in western Philadelphia. Beginning in the 1990s, CHOP had created a large network of Primary Care Providers, Specialty View Details

Keywords: Martha Lagace

April 2015
Case

Carolinas HealthCare System: Consumer Analytics

By: John A. Quelch and Margaret L. Rodriguez

In 2014, Dr. Michael Dulin, chief clinical officer for analytics and outcomes research and head of the Dickson Advanced Analytics (DA2) group at Carolinas HealthCare System (CHS), successfully unified all analytics talent and resources into one group over a three year... View Details

Keywords: Consumer Segmentation; Big Data; Management Information Systems; Hospital Management; Health Care and Treatment; Marketing; Segmentation; Analytics and Data Science; Information Management; Information Technology; Health; Health Industry; United States

16 Jan 2013
Research & Ideas

The Messy Link Between Slave Owners and Modern Management

it was also built on the backs of slaves who were literally the opposite of free. "It's a much bigger, more powerful question to ask, If today we are using management techniques that were also used on slave plantations," she says, "how much more View Details

Keywords: by Katie Johnston

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Sample Student Projects - Institute For Strategy And Competitiveness

Tourism Cluster (2013) Israeli Biotechnology Cluster (2006) Italy Italy Tourism (2011) The Italian Sports Car Cluster (2006) Japan Japan Automobile Cluster (2016) Japan Skin Care Cluster (2013) The Japanese Gaming Cluster (2012) Japan... View Details

Gerald Zaltman

*Joined Harvard Faculty: 1991
Prior Faculty Appointments: Northwestern University, 1968-75;
University of Pittsburgh, 1975-91

*Doctoral Degree in Sociology Received from: The John Hopkins University;
MBA Degree Received from: The University of... View Details

Keywords: health care; health care; health care; health care; health care; health care; health care; health care; health care; health care; health care; health care; health care; health care; health care

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Faculty & Researchers - Managing the Future of Work

related to the workforce, including the skills gap, degree inflation, care economics, the role of artificial intelligence in employment outcomes, the effectiveness of social entrepreneurs in improving education to employment outcomes,... View Details

June 2013
Case

Ron Ventura at Mitchell Memorial Hospital

By: Frank V. Cespedes and Heide Abelli

Mitchell Memorial Hospital is a 750-bed regional academic medical center in Ohio. Andy Prescott, Chief of the Cardiovascular Center, is reviewing the performance evaluations of his star vascular surgeon Ron Ventura. The evaluations, the result of a 360-degree... View Details

Keywords: Performance Expectations; Conflict Management; Behavior; Groups and Teams; Organizational Culture; Resignation and Termination; Health Care and Treatment; Performance Evaluation; Health Industry; Ohio

06 Oct 2008
Research & Ideas

Updating a Classic: Writing a Great Business Plan

which has a negative effect on all ventures, sensible and nonsensical. I would also reinforce the idea that entrepreneurship is critical around the world. We are confronted with many crises from health care... View Details

Keywords: by Sean Silverthorne

September 2009
Case

The Risk Management Foundation of the Harvard Medical Institutions, Inc.

By: Richard M.J. Bohmer, Stephen P. Bradley and Natalie Kindred

Through its uniquely proactive approach to medical malpractice risk management, the Risk Management Foundation (RMF) has decreased claims—and premiums—for the Harvard hospitals it insures. The RMF is the captive medico-legal insurer of the Harvard medical institutions... View Details

Keywords: Cost Management; Insurance; Health Care and Treatment; Risk Management; Performance Improvement; Safety; Health Industry; Health Industry; Boston

November 2013 (Revised November 2014)
Case

Infection Control at Massachusetts General Hospital

By: Robert S. Huckman and Nikolaos Trichakis

The case explores the challenges facing Massachusetts General Hospital concerning the adoption of a new infection control policy, which promises to improve operational performance, patient safety, and profitability. The new policy requires coordination between... View Details

Keywords: Safety; Organizational Change and Adaptation; Integration; Health Care and Treatment; Policy; Health Industry; Boston