Online Product Reviews - Publications - Faculty & Research

23 Jun 2020
Book

Beginning America Over Again with a New Electoral System

all are created equal. Whether they were a single voice in a town hall or a chanting chorus on the National Mall, citizens have rallied to make America anew, time and again. The product of our making is—in the stirring words of John... View Details

Keywords: by Sean Silverthorne

03 Mar 2011
Research & Ideas

HBS Faculty on Revolution in the Middle East and North Africa

exception. What they have in common are good reasons for foreign businesses and Western governments to cheer the changes. In Bahrain, the Khalifa family, members of Islam's Sunni sect, rules over a majority Shia population. This kingdom in the Persian Gulf earns $5... View Details

Keywords: Re: Deepak Malhotra; Energy; Utilities

27 May 2009
First Look

First Look: May 27, 2009

calibration, the model explains 58% of the log variance of income per worker. This figure should be compared to the 42% success rate of the usual model. Online Advertising: Rustlers and Sheriffs in the New Wild West Author:Benjamin G.... View Details

Keywords: Martha Lagace

16 Nov 2010
Lessons from the Classroom

Data.gov: Matching Government Data with Rapid Innovation

product development in firms and communities, co-wrote the case with former HBS professor Robert D. Austin and Yumi Yi to encourage further exploration of the benefits and tactics of open-data approaches. “ All agencies will have issues,... View Details

Keywords: by Martha Lagace; Technology

11 May 2017
News

Going with the Flow

come to fruition and become real, productive companies. “I remember my dad visiting ViaCord in the early days, when I had only 10 employees. He came in and said, ‘Where’s your cash register? I don’t hear the cash register ringing.’ That... View Details

Keywords: Robert S. Benchley

22 Feb 2022
News

March 2022 Alumni and Faculty Books

marketplace status quo. Demanding a voice and sometimes a hand in the products they buy, these digitally empowered consumers― “Me’s”―have inverted the traditional power dynamics of retail into metail. To put it simply, your customers are... View Details

01 Dec 2011
News

At Your Service

Frei and Morriss: No heroics, please—partner with customers to make strategic service choices instead of trying to be the best at everything. In their new book, Uncommon Service: How to Win by Putting Customers at the Core of Your Business (Harvard Business View Details

Keywords: Deborah Blagg; customer service; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing

26 Feb 2001
Research & Ideas

Evolving for Success [Part One]

networks that weave us together. The transparency of the Web is also key: the fact that information can be spread everywhere so rapidly. This is an interactive medium. Many people in many businesses forget that. The fact that we can send messages, and can put View Details

Keywords: by Staff

21 Jul 2008
Research & Ideas

Solving the Marketing Resources Allocation Puzzle

firms in the past, and also by reviewing more theoretical approaches developed by academia. The framework works in two parts. In part one, the manager estimates a model of demand. In part two, the estimates are plugged into an... View Details

Keywords: by Sean Silverthorne

01 Feb 2011
First Look

First Look: Feb. 1

that advice seems to have limited usefulness. The chapter then reviews some common delineations of marketing and sales activities in companies and the implications. Finally, the chapter concludes with a sample of what B2B companies have... View Details

19 Oct 2017
Research & Ideas

How Charitable Organizations Can Thwart Excuses for Not Giving

educational investment, or new technology. Fund solicitations providing only information without careful framing may be giving consumers an excuse to stay away because of what the product doesn’t have. “People exaggerate a charity’s... View Details

Keywords: by Michael Blanding

22 Dec 2022
Blog Post

Climate Stories Episode #13: Democratizing Climate Returns - Nisha Desai (HBS 1997), Founder and CEO of Invest With Intention

capacity coming online worldwide over the next half-decade. That forecast is almost 30% higher than last year's edition of the rolling 5-year projections. Likewise, a new survey by Columbia University's energy think tank polled investment... View Details

01 Dec 2020
News

Finding The Right Patient-Provider Match

more quickly from in-person services to virtual. Call center workers, for example, had access to the Kyruus scheduling function online so that, Gardner says, “Overnight, they switched from working with 400 others in a large building to... View Details

Keywords: Susan Young

01 Dec 2008
News

A Force for Good

many other matters that should be possible to handle easily becoming intractable.” For Bok’s benefit, McArthur reviewed problems with the School’s appointment processes. He listed faculty areas that had grown unproductive and suggested... View Details

Keywords: Jeffrey L. Cruikshank; Wood Product Manufacturing; Wood Product Manufacturing; Wood Product Manufacturing; Wood Product Manufacturing; Wood Product Manufacturing; Wood Product Manufacturing; Wood Product Manufacturing; Wood Product Manufacturing; Wood Product Manufacturing; Wood Product Manufacturing; Wood Product Manufacturing; Wood Product Manufacturing

05 Oct 2010
First Look

First Look: October 5, 2010

supplier capabilities and hence about future supplier performance. This paper presents a multi-period model of service level competition among suppliers selling substitutable products to a customer that engages in supply learning. We... View Details

Keywords: Sean Silverthorne

01 Dec 2017
News

Yoga Inc.

amenities. (Bloomberg/Getty Images) “Yoga is at the core of our identity and culture,” Yeung continues. “It has kept us grounded in who we are as a company. It influences our brand strategy, the product categories we go after, and the... View Details

Keywords: Deborah Halber

01 Jun 1996
News

Four Professors to Retire

an integral part of their administrative and educational experience. With advisors from Apple Computer and other software vendors, Crum and his colleagues developed a networked client-server computer environment that produced HBS's first interactive digital video cases... View Details

Keywords: Elaine Gottlieb and John Prestage

12 Apr 2023
News

Step Change

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, my name is Julia Hanna. I'm a writer and editor for the HBS Alumni Bulletin. In 2019, I met Egyptian alumna Amal Enan (MBA 2014) when she was on campus for her 5th reunion. Enan had already held a... View Details

Keywords: Julia Hanna; entrepreneurship; women; venture capital; Egypt; developing economies; Finance

01 Sep 2018
News

September 2018 Alumni and Faculty Books

traditions with you. This guide gives tips about turning everyday ingredients and products into a simple, two-minute ritual in four steps: purify, polish, prep, and nourish. But this book is also about a lifestyle, how you eat and sleep.... View Details

Web

1.19 Immersive Field Courses (IFC) | MBA

course will be reviewed for grading implications and/or other disciplinary action. On-Location While on location, students are required to participate fully in all scheduled immersion activities (in both the designated mode and content).... View Details

Publications