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      • November 1997 (Revised December 1999)
      • Case

      Cinemex

      By: James L. Heskett
      The founders of Cinemex, the largest capitalized venture start-up in Mexican history, are debating several issues concerning the operations of their new chain of motion picture theatres in Mexico City. The first concerns whether some seats should be left unsold to... View Details
      Keywords: Business Startups; Service Operations; Debates; Venture Capital; Customer Satisfaction; Advertising; Investment; Theater Entertainment; Entertainment and Recreation Industry; Mexico City
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      Heskett, James L. "Cinemex." Harvard Business School Case 898-108, November 1997. (Revised December 1999.)
      • November 1997
      • Case

      Microsoft Goes Online: MSN 1996

      By: David B. Yoffie
      Explores Microsoft's decision to enter the online services industry in the light of its competition and the growing importance of the Internet. Significant issues include the cost and availability of content, telecomm/Internet access costs, competition with the World... View Details
      Keywords: Cost Management; Growth and Development; Market Entry and Exit; Strategy; Competitive Advantage; Web; Information Technology Industry
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      Yoffie, David B. "Microsoft Goes Online: MSN 1996." Harvard Business School Case 798-019, November 1997.
      • November 1997
      • Case

      Borden Ranch: Balancing Private Property Rights and Social Interests in Ag

      By: Ray A. Goldberg, Don Daniels and Diane Richmond
      Angelo Tsakopoulos wanted to convert grazing land to crop agriculture. He received different advice from different government agencies and became involved in legal battles. View Details
      Keywords: Property; Social Entrepreneurship; Rights; Agribusiness; Social Issues; Interests; Governing Rules, Regulations, and Reforms; Business and Government Relations; Agriculture and Agribusiness Industry
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      Goldberg, Ray A., Don Daniels, and Diane Richmond. "Borden Ranch: Balancing Private Property Rights and Social Interests in Ag." Harvard Business School Case 598-069, November 1997.
      • November 1997 (Revised February 1998)
      • Case

      Finansol

      By: James E. Austin, Roberto Gutierrez, Marc Labie and Enrique Ogliastri
      Finansol, created to provide loans to micro-entrepreneurs, encountered considerable difficulties after rapidly growing to become the biggest micro-enterprise lender in Colombia. Major restructuring was required to rescue it. View Details
      Keywords: Restructuring; Microfinance; Crisis Management; Problems and Challenges; Social Enterprise; Financial Services Industry
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      Austin, James E., Roberto Gutierrez, Marc Labie, and Enrique Ogliastri. "Finansol." Harvard Business School Case 398-071, November 1997. (Revised February 1998.)
      • October 1997 (Revised May 1998)
      • Supplement

      Asda (B)

      By: Michael Beer and James Weber
      Describes Archie Norman's efforts over a five-year period to turn around the company by regaining financial control, delivering management, creating experimental projects where individuals felt free to innovate, instituting a back-to-roots strategy that put customers... View Details
      Keywords: Change Management; Customer Relationship Management; Governance Controls; Innovation and Invention; Management; Service Delivery; Organizational Culture; Strategy; Food and Beverage Industry; Food and Beverage Industry
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      Beer, Michael, and James Weber. "Asda (B)." Harvard Business School Supplement 498-007, October 1997. (Revised May 1998.)
      • September 1997 (Revised October 1997)
      • Supplement

      Charles Veillon, S.A. (B)

      By: Lynn S. Paine and Howard Reitz
      Supplements the (A) case. View Details
      Keywords: Rights; Organizations; Working Conditions; Social Issues; Management Practices and Processes; Service Industry
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      Paine, Lynn S., and Howard Reitz. "Charles Veillon, S.A. (B)." Harvard Business School Supplement 398-010, September 1997. (Revised October 1997.)
      • September 1997 (Revised October 2001)
      • Case

      efficient market services: August 1993 (A)

      By: Paul A. Gompers and Jeffrey A. Farrell
      Penny Baron, vice president of efficient market services, must decide how to finance rapid expansion for a young market research company. Venture leasing is a possibility and terms are explored. View Details
      Keywords: Venture Capital; Growth Management; Research; Marketing; Financing and Loans; Business Startups; Management Teams; Leasing; Service Industry; United States
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      Gompers, Paul A., and Jeffrey A. Farrell. "efficient market services: August 1993 (A)." Harvard Business School Case 298-009, September 1997. (Revised October 2001.)
      • September 1997
      • Case

      Information at the World Bank: In Search of a Technology Solution (A)

      By: W. Earl Sasser, Josep Valor and Carin-Isabel Knoop
      Information Technology Services Director Mohamed Muhsin planned to restructure the World Bank's information technology in response to President Jim Wolfensohn's call to build a knowledge bank. Several reorganization efforts taken by the bank in the 1980s led to a... View Details
      Keywords: Restructuring; Information; Knowledge Management; Mission and Purpose; Technology; Public Administration Industry
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      Sasser, W. Earl, Josep Valor, and Carin-Isabel Knoop. "Information at the World Bank: In Search of a Technology Solution (A)." Harvard Business School Case 898-053, September 1997.
      • September 1997 (Revised March 2000)
      • Case

      Circles

      By: William A. Sahlman and Jon Biotti
      Janet Kraus and Kathy Sherbrooke started a resource and referral company specializing in helping busy people get things done. Issues include financing and product and marketing strategy. View Details
      Keywords: Marketing Strategy; Resource Allocation; Financing and Loans; Business Startups; Service Industry; United States
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      Sahlman, William A., and Jon Biotti. "Circles." Harvard Business School Case 898-043, September 1997. (Revised March 2000.)
      • September 1997 (Revised October 2001)
      • Case

      efficient market services: August 1993 (B-1), ems Management

      By: Paul A. Gompers and Jeffrey A. Farrell
      Supplements the (A) case. View Details
      Keywords: Service Industry
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      Gompers, Paul A., and Jeffrey A. Farrell. "efficient market services: August 1993 (B-1), ems Management." Harvard Business School Case 298-010, September 1997. (Revised October 2001.)
      • August 1997
      • Case

      Industry.Net (A)

      By: Das Narayandas and Christine Steinman
      Keywords: Web Services Industry
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      Narayandas, Das, and Christine Steinman. "Industry.Net (A)." Harvard Business School Case 598-034, August 1997.
      • August 1997
      • Case

      Industry.Net (B-1)

      By: Das Narayandas and Christine Steinman
      Keywords: Web Services Industry
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      Narayandas, Das, and Christine Steinman. "Industry.Net (B-1)." Harvard Business School Case 598-035, August 1997.
      • August 1997
      • Case

      Industry.Net (B-2)

      By: Das Narayandas and Christine Steinman
      Keywords: Web Services Industry
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      Narayandas, Das, and Christine Steinman. "Industry.Net (B-2)." Harvard Business School Case 598-036, August 1997.
      • August 1997
      • Case

      Industry.Net (C)

      By: Das Narayandas and Christine Steinman
      Keywords: Web Services Industry
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      Narayandas, Das, and Christine Steinman. "Industry.Net (C)." Harvard Business School Case 598-037, August 1997.
      • August 1997
      • Case

      Industry.Net (D)

      By: Das Narayandas and Christine Steinman
      Keywords: Web Services Industry
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      Narayandas, Das, and Christine Steinman. "Industry.Net (D)." Harvard Business School Case 598-038, August 1997.
      • August 1997 (Revised September 1997)
      • Case

      GMIMCo Venture Capital: September 1996

      By: Josh Lerner, Peter Wendell and Catherine M. Conneely
      Kathryn Stokel must choose between three venture capital groups (if any) in which to invest the pension fund of General Motors Corp. Each has distinct strengths and weaknesses. View Details
      Keywords: Private Equity; Asset Management; Retirement; Investment Funds; Venture Capital; Financial Services Industry
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      Lerner, Josh, Peter Wendell, and Catherine M. Conneely. "GMIMCo Venture Capital: September 1996." Harvard Business School Case 298-052, August 1997. (Revised September 1997.)
      • August 1997 (Revised June 1999)
      • Case

      Providian Trust: Tradition and Technology (A)

      By: F. Warren McFarlan and Melissa Dailey
      A major trust company attempts to implement a major software system while simultaneously reengineering business processes. Providian Trust, a previously non-IT intensive organization, must completely reposition its management of technology to deal with IT's new... View Details
      Keywords: Change Management; Financial Institutions; Business Processes; Organizational Change and Adaptation; Information Technology; Applications and Software; Financial Services Industry
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      McFarlan, F. Warren, and Melissa Dailey. "Providian Trust: Tradition and Technology (A)." Harvard Business School Case 398-008, August 1997. (Revised June 1999.)
      • August 1997 (Revised October 1997)
      • Case

      TNT Limited's Logistics Services in Asia (B): PT TNT Logistik Indonesia

      By: Michael Y. Yoshino and Carin-Isabel Knoop
      Supplements the (A) case. View Details
      Keywords: Transportation Industry; Asia; China; Thailand; Indonesia
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      Yoshino, Michael Y., and Carin-Isabel Knoop. "TNT Limited's Logistics Services in Asia (B): PT TNT Logistik Indonesia." Harvard Business School Case 398-036, August 1997. (Revised October 1997.)
      • August 1997 (Revised October 1997)
      • Case

      TNT Limited's Logistics Services in Asia (C), "The Grind"

      By: Michael Y. Yoshino and Carin-Isabel Knoop
      Supplements the (A) case. View Details
      Keywords: Transportation Industry; Asia; China; Thailand; Indonesia
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      Yoshino, Michael Y., and Carin-Isabel Knoop. TNT Limited's Logistics Services in Asia (C), "The Grind". Harvard Business School Case 398-013, August 1997. (Revised October 1997.)
      • August 1997
      • Case

      Orbital Sciences Corporation: ORBCOMM

      By: Das Narayandas and John A. Quelch
      In late 1993, Orbital Communications Corp. (OCC), a subsidiary of Orbital Sciences Corp., is developing a global two-way wireless data communications system, called "ORBCOMM," based on a 26-satellite constellation in low earth orbit. Service is scheduled to begin in... View Details
      Keywords: Business Subsidiaries; Business Model; Business Startups; Price; Global Strategy; Marketing Strategy; Demand and Consumers; Partners and Partnerships; Salesforce Management; Telecommunications Industry
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      Narayandas, Das, and John A. Quelch. "Orbital Sciences Corporation: ORBCOMM." Harvard Business School Case 598-027, August 1997.
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