Leading Change - Publications - Faculty & Research

30 Sep 2024
Blog Post

Reunions: Accelerating Climate Solutions with Professor Jim Matheson (MBA 2001)

to Drive This Change - leading companies, communities, and countries through this transition is the challenge of our lifetime. Successfully navigating this transition calls for a new wave of leaders who can... View Details

March 2008 (Revised March 2009)
Case

Purolator Courier Ltd.

By: Rajiv Lal and Catherine Ross

On a fall day in September 2003, Robert Swanborough made his way down a thickly carpeted hallway in Purolator's headquarters in Toronto, Canada, toward a meeting with his two deputies. Several months earlier, Swanborough, then vice-president of Marketing, had been... View Details

Keywords: Conferences; Customer Focus and Relationships; Leading Change; Marketing Strategy; Performance Effectiveness; Strategic Planning; Research; Segmentation; Canada

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01 Jun 2003
News

Research Center Opens in Paris

In March, official opening ceremonies were held in Paris for the European Research Center (ERC). The center, which has been operational since spring 2002, is part of the School’s ongoing commitment to create intellectual capital worldwide and to form and strengthen... View Details

Keywords: European Research Center; ERC; Colleges, Universities, and Professional Schools; Educational Services

Profile

Gary Shi

used to think about leadership,” Gary says. “How do I lead from a junior level? How do I manage without being senior?” But, Gary says, “HBS has changed my ideas about leadership. It’s not about how high or... View Details

05 Sep 2007
First Look

First Look: September 5, 2007

between prices set by the content provider and by the platforms leads to a non-monotonic relationship between exclusivity and content quality: both high- and low-quality content will multihome and join both platforms, but there will be a... View Details

Keywords: Martha Lagace

12 Dec 2017
First Look

New Research and Ideas, December 12, 2017

varying political color, such as with Néstor Kirchner (2003–2007), the popular president who helped lead the country out of the financial crisis. But its relationship with the government changed in 2008 when... View Details

Keywords: Sean Silverthorne

12 Apr 2004
Research & Ideas

Waking Up a Sleeping Company

undermined the company's performance. For all its strengths, it was my impression that Medtronic's culture was too Minnesota Nice. I realized that these aspects of Medtronic's culture had to change if we were going to be an effective... View Details

Keywords: by Bill George

12 Apr 2018
Blog Post

Reading Between the Lines: How to Spot the Skills You Need Among the Resumes You Get

someone who is a “good storyteller,” or has previous experience collaborating with others, leading or participating in entrepreneurial efforts, or possessed of a “growth mindset” appropriate for the evolving needs of a start-up. Define... View Details

Keywords: All Industries

16 Nov 2021
Blog Post

How HBS Supported My Career Transitions During and After Graduation

technology and government, which is growing even more relevant as the years pass. Outside the classroom, I led the Sales & Business Development Club and was a part of the Tech Club as well. Leading the Sales & Business Development... View Details

01 Mar 2008
News

Faculty Research Online

currently practiced, contributes much to creativity and innovation, says Professor Emeritus Jim Heskett. What changes will allow managers, particularly in larger organizations, to add value to the creative process? Visit... View Details

Keywords: Ambulatory Health Care Services; Health, Social Assistance; Management

Web

Gender Backlash: Does Exposure to Female Labor Market Participation Fuel Gender Conservatism? - Blog: RGE Report

believe they themselves lose whatever women gain in terms of financial and social liberation. Do these changes actually lead to conservative political movements? The answer is a bit more complicated: · These... View Details

13 Aug 2024
Op-Ed

Can AI Save Physicians from Burnout?

Therefore, AI could perpetuate a cycle of higher workloads, leading to burnout, clinical errors, and poorer patient outcomes. History has shown that payers are hesitant to self-regulate in changing their... View Details

Keywords: by Susanna Gallani, Lidia Moura, and Katie Sonnefeldt; Health

01 Dec 2022
News

The Potential of Business to Improve Lives

capacity of this pair to lead culture change in their organization,” Ely says. At HBS, a growing number of faculty members were focused on questions of inclusivity even before BiGS launched in the fall of... View Details

Keywords: April White

October 2024
Case

Edizione

By: Cynthia A. Montgomery, Dante Roscini, Elena Corsi and Hugo Etchegoyhen

This case study examines the diversification and transformation of Edizione, the Benetton family's holding company originally established to reinvest dividends from the Benetton clothing brand. Edizione expanded significantly in the late 1990s and early 2000s,... View Details

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04 Apr 2018
Op-Ed

Op-Ed: Why Private Investors Must Fund 'New Nuclear' Power Right Now

Drbouz In June 2016, I gave a TED Talk called We Need Nuclear Power to Solve Climate Change. The talk discussed the world’s realistic options for reducing fossil CO2 emissions soon enough to contain climate change’s more severe effects. To my surprise, that talk has... View Details

Keywords: by Joseph Lassiter; Energy; Green Technology

04 Mar 2002
What Do You Think?

Why the Bull Market in Leadership Books?

treatment of what Jim Collins calls "Level 5 Leadership" in perhaps the most systematically researched of the current offerings, Good to Great. The Level 5 Leader who is capable of leading an upward View Details

Keywords: by James Heskett

13 May 2019
Research & Ideas

The Unexpected Way Whistleblowers Reduce Government Fraud

very high level, is that while allegations can shake that trust, they usually don’t lead to a breakup but eventually both parties need to renegotiate the contract terms.” Allegations change the dynamics To... View Details

Keywords: by Kristen Senz; Service; Construction

25 Sep 2018
First Look

New Research and Ideas, September 25, 2018

find that changes in the local business landscape is a leading indicator of housing price changes and that the entry of Starbucks (and coffee shops more generally) into a... View Details

Keywords: Dina Gerdeman

February 2010 (Revised April 2010)
Case

China: Getting Richer Still

By: Diego A. Comin and Richard H. K. Vietor

In the last quarter of 2009, China's GDP growth rate again approached 10%. While the global financial crisis had certainly hurt - causing layoffs of as many as 20 million factory workers - a huge stimulus package on top of continuing domestic demand had restored... View Details

Keywords: History; Resource Allocation; Corporate Social Responsibility and Impact; Social Issues; Policy; Business and Government Relations; Macroeconomics; Demand and Consumers; Leading Change; Economic Growth; China

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Educators

March 2021 (Revised August 2024)
Case

Hotwire.com: Navigating Through Turbulence

By: Jeffrey F. Rayport, Manny de Zarraga and Eric Levine

On September 10, 2001, after speaking at an industry conference at New York’s World Trade Center, Hotwire co-founder Spencer Rascoff boarded a flight from Newark to San Francisco. After returning home, Rascoff awoke the next morning to a phone call informing him that... View Details