Publications

Web

Creating Shared Value - Institute For Strategy And Competitiveness

consulting practice and helps drive the vision and growth of the firm. Mark also leads the research on many of FSG’s publications and publishes regularly in Harvard Business Review and Stanford Social Innovation Review. More about Mark... View Details

Web

Organizational Behavior - Faculty & Research

When Organizations Are in Crisis, It's Usually Because the Business is Broken. By: Jay Lorsch and Emily McTague More Information We blame women for not taking the lead in the workplace. Here's why that's wrong. By: Robin Ely Women and men... View Details

October 27, 2022
Article

4 Types of Innovators Every Organization Needs

By: Andy Wu, Goran Calic and Min Basadur

Every company strives to be innovative, but most are missing key ingredients. How can you identify which ingredients your organization needs — and which employee styles can fill in the gaps? The authors’ research distills four key innovation styles that can lead to... View Details

Keywords: Innovation Leadership; Innovation and Management

2020
Working Paper

Demystifying the Math of the Coronavirus

By: Elon Kohlberg and Abraham Neyman

We provide an elementary mathematical description of the spread of the coronavirus. We explain two fundamental relationships: How the rate of growth in new infections is determined by the “effective reproductive number” and how the effective reproductive number is... View Details

Keywords: Coronavirus; Health Pandemics; Mathematical Methods

Read Now

July 2015 (Revised July 2016)
Case

SF Express: From Delivery to E-Commerce

By: Feng Zhu and David Lane

Shunfeng Express (SF), China's leading express delivery firm, in May 2014 opened the first 500 of several thousand Heike stores, which allowed consumers to buy and try out SF's own e-commerce offerings, in addition to other services. As an example of China's... View Details

Keywords: Shunfeng Express; Heike; Express Delivery; Alibaba; Tencent; JD.com; China; O2O; Logistics; Strategy; Service Delivery; China

May 2015 (Revised January 2017)
Case

Bharti Infratel: Unlocking Value in Mobile Infrastructure

By: Ramon Casadesus-Masanell, Prashant Salwan, Tanya Bijlani and Rachna Tahilyani

Bharti Infratel, a telecom tower company, provides shared telecom infrastructure to mobile operators in India. It is a spin off from Bharti Airtel, India's largest leading mobile services operator. Bharti Infratel partnered with its rivals, Vodafone and Idea Cellular,... View Details

Keywords: Collaboration; Strategic Alliances (Business); Mobile Phone Industry; Mergers and Acquisitions; Competitive Strategy; Corporate Strategy; Mobile and Wireless Technology; Telecommunications Industry; Asia; India

January 2007 (Revised February 2009)
Case

Austin, Blakeley, & Cambridge, LLC

The founding partners of ABC, LLC, one of the leading private equity firms in the world, are trying to understand why some of the other top firms in the business, such as KKR and Apollo, have been tapping the public equity markets for their own funds, and whether they... View Details

Keywords: Private Equity; Public Equity; Investment Funds; Going Public; Financial Services Industry

May 1998 (Revised October 2001)
Case

Taco Bell Inc. (1983-1994)

By: Lynda M. Applegate, Leonard A. Schlesinger and Dave DeLong

Details the actions of John Martin, newly named CEO, as he leads Taco Bell through a decade of incremental and radical changes. By the end of the case, total system sales within Taco Bell, a Mexican style fast-food restaurant chain and a division of PepsiCo, have grown... View Details

Keywords: Business Subsidiaries; Transformation; Economic Growth; Food; Leadership Style; Growth and Development Strategy; Organizational Design; Performance Effectiveness; Food and Beverage Industry; Service Industry; Mexico

09 Oct 2014
News

One in four Americans think poor people don’t work hard enough

17 Feb 2011
News

Business Ready for 'Shared Values,' But Government Lags

30 Aug 2021
News

How The Pandemic Could Give Workers More Leverage

03 Oct 2022
Research & Ideas

Why a Failed Startup Might Be Good for Your Career After All

practitioners. First, it might encourage more business leaders to consider taking a risk by starting a company, Gompers believes, quelling the concerns of those who feel a failure could damage their career aspirations or lead to... View Details

Keywords: by Sean Silverthorne

January 2021 (Revised July 2022)
Case

Snapp: Scaling Under Sanctions in Iran (A)

By: Meg Rithmire and Gamze Yucaoglu

The case opens in November 2019 as Eyad Alkassar and Mahmoud Fouz, co-founders of Iran’s first and leading ride-hailing platform, Snapp, find out about Apple’s and Google’s decisions to remove all Iranian apps from their respective application stores.
The case... View Details

Keywords: Sanctions; Change Management; Disruption; Volatility; Decision Choices and Conditions; Cross-Cultural and Cross-Border Issues; Government and Politics; International Relations; National Security; Risk Management; Crisis Management; Transportation Industry; Iran; Middle East

23 May 2023
Research & Ideas

Face Value: Do Certain Physical Features Help People Get Ahead?

and the paper’s lead author; Kannan Srinivasan, professor at Carnegie Mellon; Xiao Liu, associate professor at New York University; and Cait Poynor Lamberton, professor at the University of Pennsylvania. The work could have ripples in the... View Details

Keywords: by Kara Baskin

October 2017 (Revised April 2019)
Case

Eastern Bank: Innovating Through Eastern Labs

By: Karen Mills, Dennis Campbell and Aaron Mukerjee

Eastern Bank is a 200-year-old New England mutual bank with a community focus. Eastern specializes in small business lending, having made strategic investments to become the top SBA lender in New England in the midst of the Great Recession, when other banks were... View Details

Keywords: Banks and Banking; Technological Innovation; Entrepreneurship; Management