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  • Portrait Project

Paul Sternhell

run one marathon a year, see Africa, Australia, and New Zealand, track down my family's roots in Germany, build my dream house on a wooded lake in New England. Yet I will always make time to pass on the skills that I have developed and the View Details
  • 07 Jan 2020
  • News

Models of Success

lack “the recipe”—the knowledge they need to navigate the opaque college-recruitment process and to transition their skills and identity from the sports environment to the work environment. “We want to empower athletes everywhere to... View Details
  • 14 May 2001
  • Research & Ideas

Are You Managing To a ‘T’? Time To Break With Tradition

Despite their best efforts, most companies continue to squander what may be their greatest asset in today's knowledge economy: the wealth of expertise, ideas, and latent insights that lies scattered across or deeply embedded in their... View Details
Keywords: by Morten T. Hansen & Bolko Von Oetinger
  • Web

Staff Directory | Baker Library

Lisa Clark Conservation Technician for Special Collections Special Collections & Archives Emilie Codega Manager, Customer Engagement Curriculum & Learning Services Ariana Cohen-Halberstam Art Editor HBS Working Knowledge Ariana is... View Details
  • Web

Gallery - The Art of American Advertising

Clubs Faculty & Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy & Competitiveness Leadership... View Details
  • 24 Aug 2020
  • Working Paper Summaries

When Do Experts Listen to Other Experts? The Role of Negative Information in Expert Evaluations for Novel Projects

Keywords: by Jacqueline N. Lane, Misha Teplitskiy, Gary Gray, Hardeep Ranu, Michael Menietti, Eva C. Guinan, and Karim R. Lakhani
  • March 2015 (Revised May 2018)
  • Case

JPMorgan Chase: Tapping an Overlooked Talent Pool

By: Boris Groysberg and Katherine Connolly
By the spring of 2014, the pilot had come to an end for JPMorgan Chase's ReEntry Program, a program designed for women coming back to the workforce after a period of time away. Mary Callahan Erdoes, CEO of Asset Management, and her team had to evaluate whether or not... View Details
Keywords: Women; Training; Leadership; Motherhood; Talent and Talent Management; Experience and Expertise; Diversity; Gender; Knowledge Use and Leverage; Human Capital; Management Practices and Processes; Organizational Culture; Programs; Financial Services Industry; United States
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  • October 2007
  • Article

Opinion: Place Your Bets on the Future You Want

By: Forest Reinhardt
This piece posits that success in a carbon-constrained world will be determined by innovation and acumen, requiring companies to make bold moves. View Details
Keywords: Governing Rules, Regulations, and Reforms; Innovation and Invention; Knowledge Use and Leverage; Leadership; Success; Environmental Sustainability; Climate Change; Competitive Advantage
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  • 2003
  • Report

UK Competitiveness: Moving to the Next Stage

By: Michael E. Porter and Christian H.M. Ketels

In October 2002, the Economic and Social Research Council (ESRC) appointed Professor Michael Porter and his team to conduct a brief, three-month review of the existing evidence on UK competitiveness. The effort was funded jointly by the ESRC and the Department of... View Details

Keywords: Competition; Economics; Performance Productivity; Management Analysis, Tools, and Techniques; Research and Development; Competency and Skills; Investment; Assets; Corporate Strategy; Policy; Management; Knowledge Use and Leverage; United Kingdom; United States
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  • Profile

Michael Schrader

great adversity to succeed. Second, the school provided deep knowledge into areas like fundraising, strategy, finance, and human resources. Finally, HBS opened up a world of resources to me, including the I-Lab, amazing mentors, and... View Details
Keywords: Entrepreneurship; Health Care; Social Enterprise; Nonprofit; Nonprofit / Government
  • Portrait Project

Keyne Monson

Although the tables seemingly are reversed, with the child asking the parent a variant of this age-old question, it is a tremendous lesson to me about the need to seek after knowledge and learning at all stages of life. Professional... View Details
  • Portrait Project

Alexander Kamenskov

generation is now often referred to as disillusioned. My beautiful, resourceful, diverse country with a glorious history still cannot fully thrive in the modern world. I will go home. I will lead the change in a state-dominated economy with all my View Details
  • 01 Sep 2012
  • News

Hierarchy's Last Stand

development rendering some knowledge obsolete and a global knowledge explosion democratizing access to the rest. Titles are losing their signaling value. Autocrats of the breakfast table (a book title 150... View Details
Keywords: Rosabeth Moss Kanter; Corporate Services
  • 01 Jun 2010
  • News

Alumni Books

design thinking, rooted in how knowledge advances from inchoate mystery to codification, thereby causing productivity to grow and costs to drop. Martin shows how companies like Procter & Gamble and Cirque du Soleil use design thinking to... View Details
Keywords: mathematics; statistics; Finance
  • April 2007
  • Article

Knowledge-based Innovation: Emergence and Embedding of New Practice Areas in Management Consulting Firms

By: N. Anand, H. K. Gardner and T. Morris
How do innovative knowledge-based structures emerge and become embedded in organizations? We drew on theories of knowledge-intensive firms, communities of practice, and professional service firms to analyze multiple cases of new practice area creation in management... View Details
Keywords: Knowledge; Innovation and Invention; Management Practices and Processes; Organizational Structure; Economy; Management Analysis, Tools, and Techniques; Experience and Expertise; Service Operations; Consulting Industry
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  • November 2007
  • Article

A Model of Consumer Learning for Service Quality and Usage

By: Raghuram Iyengar, Asim Ansari and Sunil Gupta
In many services, e.g., the wireless service industry, consumers choose a service plan based on their expected consumption. In such situations, consumers experience two forms of uncertainty. First, consumers may be uncertain about the quality of their service provider... View Details
Keywords: Experience and Expertise; Customer Value and Value Chain; Learning; Price; Knowledge Use and Leverage; Marketing Strategy; Consumer Behavior; Service Delivery; Quality; Risk and Uncertainty; Service Industry
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  • 01 Dec 2015
  • News

Encouraging Women Leaders

could apply my knowledge from multiple fields to problem-solving. I also felt encouraged by the School’s entrepreneurial spirit, which inspired me to start my own company.” Considering the value that Serra has gained from her HBS... View Details
  • 01 Oct 2015
  • News

Banking on Trust

and focused on some big-ticket items, such as telecoms. The net effect was dramatically improved telecommunications service in rural areas.” Sheppard calls this kind of knowledge sharing and relationship building “the World Bank at its... View Details
  • 01 Mar 2015
  • News

An Exceptional Faculty of Scholars and Teachers

extensive methodological, technical, and case-writing support as well as the unparalleled collections of Baker Library. These resources help accelerate the creation, refinement, and dissemination of knowledge that influences management... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • Web

Georges F. Doriot: Educating Leaders, Building Companies

Clubs Faculty & Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy & Competitiveness Leadership... View Details