Publications

December 2009 (Revised September 2014)
Case

TD Canada Trust

By: Dennis Campbell and Brent Kazan

The case illustrates the role of performance measurement and analytics in translating TD-Canada Trust's service model of "comfortable banking" into operational terms. In 2000, in a banking market where consumers and regulators were typically hostile to mergers and... View Details

Keywords: Mergers and Acquisitions; Customer Focus and Relationships; Customer Satisfaction; Commercial Banking; Profit; Balanced Scorecard; Organizational Change and Adaptation; Banking Industry; Canada

09 Sep 2013
Working Paper Summaries

The Disintermediation of Financial Markets: Direct Investing in Private Equity

Keywords: by Lily Fang, Victoria Ivashina & Josh Lerner

March 2022 (Revised April 2023)
Case

Pittsburgh: A Successful City?

By: Karen Mills, Caroline Elkins, Vikram Gandhi, Gabriella Elanbeck and Zeke Gillman

Pittsburgh, PA, was once the crown jewel of American heavy industry. During the 19th and 20th centuries, the city was an undisputed leader in steel production, boasting some of the largest companies and wealthiest individuals in the world. Its abundance of... View Details

Keywords: Economic And Social Disparities; Economic Development; Local Economic Development; Contextual Intelligence; Contextual Knowledge; Context; City Growth; City Innovation; City Leadership; Pittsburgh; Local Government; Local Stakeholders; Business And Community; Business And Community Relations; Community Engagement; Community Relations; Cross-sector Collaboration; Innovation; Innovation Economy; Innovation Clusters; Innovation Ecosystems; Shared Prosperity; Equality Of Opportunity; Equity; Inclusion; Business And Government; Business ＆ Government Relations; Business And Government Relations; Business And Society; Neighborhoods; Race And Ethnicity; Innovation ＆ Entrepreneurship; Diversity; Ethnicity; Race; Household; Income; Economic Growth; Economic Sectors; Economics; Local Range; Urban Development; Urban Scope; City; Cross-Cultural and Cross-Border Issues; Government and Politics; Government Administration; Growth and Development; History; Leadership; Goals and Objectives; Philanthropy and Charitable Giving; Society; Civil Society or Community; Culture; Human Needs; Public Opinion; Public Sector; Social Issues; Poverty; Equality and Inequality; Manufacturing Industry; Steel Industry; Education Industry; Medical Devices and Supplies Industry; Technology Industry; United States; Pittsburgh; Pennsylvania

08 Jun 2020
Working Paper Summaries

Loan Types and the Bank Lending Channel

Keywords: by Victoria Ivashina, Luc Laeven, and Enrique Moral-Benito; Financial Services

23 Aug 2021
Research & Ideas

Why White-Collar Crime Spiked in America After 9/11

and financial institution fraud cases fell by 16 percent. White-collar crime spikes At the same time, however, fraud was running rampant. For example, the areas Nguyen studied saw a 40 percent increase in the rate of wire fraud.... View Details

Keywords: by Jay Fitzgerald

Web

Hawes Hall | About

politicians,” he observed, “but so many of them are really business problems. With Harvard Business School graduates on every continent, there is such potential for this institution to make a real difference in the world.” During almost... View Details

01 Sep 2023
News

Global Outposts Expand HBS’s Intellectual Footprint

associations on the continent, hosted an in-person event last fall in Johannesburg that featured a virtual discussion with Professor Debora Spar, the senior associate dean for Business and Global Society, who leads HBS’s Institute for the... View Details

Keywords: Jennifer Gillespie

20 Feb 2020
Op-Ed

Love in the Office Is Wonderful. Except for CEOs.

usually undisclosed, although they are typically well known within the organization. Innocent bystanders become collateral damage. The lack of disclosure corrodes institutional trust from within. Thus, when McDonald’s CEO was fired, an... View Details

Keywords: by Regina Herzlinger

04 Mar 2019
What Do You Think?

What’s the Antidote to Surveillance Capitalism?

Future at the New Frontier of Power, author Shoshana Zuboff identifies surveillance capitalism as the danger in our midst—not totalitarian government or even business institutions that practice surveillance capitalism. She presents... View Details

Keywords: by James Heskett; Advertising; Consumer Products

08 Mar 2022
Research & Ideas

Representation Matters: Building Case Studies That Empower Women Leaders

classroom directly impacts not only how students learn, but how they see themselves. With only two years to soak in these cases as an MBA student, academic institutions have a short-but-critical time to prepare women for a world where... View Details

Keywords: by Colleen Ammerman and Boris Groysberg

April 2021
Case

JPMorgan Chase's Path Forward

By: Joseph L. Bower, Nien-hê Hsieh and Michael Norris

In 2020, JPMorgan Chase announced a $30 billion Commitment to Advance Racial Equity. The Commitment included investments in housing, small businesses, and financial literacy across the U.S., and diversity, equity, and inclusion within the bank. It was part of a broader... View Details

Keywords: Racial Wealth Gap; Diversity; Race; Financial Institutions; Banks and Banking; Leading Change; Banking Industry; New York (city, NY); Chicago

Fast Answer

Hedge funds: screening, performance, & rankings

href="https://www.library.hbs.edu/find/databases/morningstar-direct#" target="new">Morningstar Direct From the menu choose "New," then "Advanced Search," then "Hedge Fund". To screen by strategy search by "Morningstar Category."... View Details

Web

Wyss House | About

Bern, Switzerland, Wyss graduated from the Swiss Federal Institute of Technology in 1959 and began his career at Chrysler Corporation, where he set up manufacturing plants worldwide before enrolling at HBS. After HBS and nine years of... View Details

19 Apr 2023
News

A Kick Start for Latin American Startups

that extends beyond gender. "In Brazil, more than 50 percent of the population is Black, yet you don't see any investors who are Black, and you rarely find Black founders. We have connected to entrepreneurial hubs outside of São Paulo, and also with View Details

Keywords: Maureen Harmon

04 May 2020
Blog Post

6 Things You Should Know About the HBS/HKS Joint Degree

concerned that financing such unique opportunities would prove challenging but I’ve been pleasantly surprised by how committed the two institutions are at reducing the challenge that money, or lack thereof, may pose for some individuals.... View Details

November 2024 (Revised December 2024)
Case

Moonfare and the Democratization of Private Equity

By: Victoria Ivashina and Srimayi Mylavarapu

Founded in 2016, Moonfare headquartered in Europe, was a pioneer in the “democratization” of private equity investments. Historically, private equity was accessible only to institutional investors like pension funds, endowments, sovereign wealth funds, and large family... View Details

Keywords: Private Equity; Customers; Wealth; Business Strategy; Segmentation; Technological Innovation; Product Launch; Financial Services Industry; Europe