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  • Article

Time-driven Activity-based Costing of Multivessel Coronary Artery Bypass Grafting across National Boundaries to Identify Improvement Opportunities: Study Protocol

By: F. Erhun, B. Mistry, T. Platcheck, A. Milstein, V.G. Narayanan and R. S. Kaplan
Coronary artery bypass graft (CABG) surgery is a common treatment for coronary artery disease—a disease that affects over 10% of US adults and is a major cause of morbidity and mortality. In 2005, the mean cost for a CABG procedure among Medicare beneficiaries in the... View Details
Keywords: Activity Based Costing and Management; Health Disorders; Health Care and Treatment; United States; India
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  • 01 Dec 2023
  • News

Joint Venture

The human knee is a marvel. It’s the hinge at the center of our gait, the evolutionary adaptation that makes humans the only fully bipedal mammals on the planet. But the knee also is a complicated and vulnerable knot of bone, muscle, and sinew. Nearly everyone knows... View Details
Keywords: Shoshi Parks
  • March 2023 (Revised June 2023)
  • Teaching Note

Ransomware Attack at Springhill Medical Center

By: Suraj Srinivasan and Li-Kuan (Jason) Ni
Teaching Note for HBS Case No. 123-065. In July, 2019, Springhill Medical Center (“SMC”) in Mobile, Alabama fell prey to a malicious ransomware attack that crippled the hospital’s internal network systems and public-facing web page. While the hospital rushed to... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Business or Company Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Health Industry; Alabama; United States
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  • 12 PM – 1 PM EST, 10 Nov 2016
  • Webinars: Trending@HBS

Impact Investing: Challenges and Opportunities

Never has there been a time when so many believed in both the ability and responsibility of the private sector to combat the world's greatest social challengesfrom poverty to climate change to accessible health care. Recent years have seen the creation of thousands of... View Details
  • 02 Apr 2013
  • First Look

First Look: April 2

  Publications 2006 Nature Reviews Beyond Magic Bullets: True Innovation in Health Care By: Narayan, Vaibhav A., Marco Mohwinckel, Gary Pisano, Michael Yang, and Husseini Manji Abstract—The molecular... View Details
Keywords: Sean Silverthorne
  • June 2024 (Revised August 2024)
  • Case

Hospital for Special Surgery: Returning to a New Normal? (A)

By: Robert S. Huckman, Michael Lingzhi Li and Camille Gregory
Early on the morning of April 27, 2020, Justin Oppenheimer stood outside the entrance to the lobby of the Hospital for Special Surgery (HSS) Pavilion Building with mixed emotions. On one hand, Oppenheimer, HSS’ Enterprise Chief Operating Officer and Chief Strategy... View Details
Keywords: Operations Management; Scheduling; Optimization; COVID-19; Health Care and Treatment; Operations; Customer Focus and Relationships; Disruption; Health Industry; United States
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  • Web

Help - Alumni

Global Leadership (PGL) Program for Management Development (PMD) Programs for Health System Management (PHSM) Senior Executive Program China plus completion of China Senior Executive Renewal Program (SEPCA) Senior Executive Program for... View Details
  • 2023
  • Article

Evidence from the First Shared Medical Appointments (SMAs) Randomised Controlled Trial in India: SMAs Increase the Satisfaction, Knowledge, and Medication Compliance of Patients with Glaucoma

By: Nazlı Sönmez, Kavitha Srinivasan, Rengaraj Venkatesh, Ryan W. Buell and Kamalini Ramdas
In Shared Medical Appointments (SMAs), patients with similar conditions meet the physician together and each receives one-on-one attention. SMAs can improve outcomes and physician productivity. Yet privacy concerns have stymied adoption. In physician-deprived nations,... View Details
Keywords: Health Care and Treatment; Customer Satisfaction; Outcome or Result; India
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  • Profile

Mark Giragosian

of industries.” After Morgan Stanley, Mark moved to PE firm Linden Capital Partners where he concentrated on health care investments. “I love health View Details
  • Web

Podcast - Business & Environment

transcripts and other resources, visit climaterising.org The Health Risks of Natural Gas Stoves 03 JAN 2024 | Climate Rising This bonus episode of Climate Rising features an episode from the Harvard Chan School of Public Health's podcast... View Details
  • Web

Frameworks - Institute For Strategy And Competitiveness

HBS ISC Resources Resources Video Courses Data Events & Presentations Frameworks News Publications Frameworks Frameworks Michael Porter has developed a series of frameworks to support the expanse of his research areas. Value-Based Health... View Details
  • Web

Cases & Teaching Notes - Institute For Strategy And Competitiveness

outcomes and costs, the foundations of a health care value framework. The company launches a pilot project to use time-driven activity-based costing (TDABC)... Dec 2014... View Details
  • March 2014
  • Teaching Note

Oral Rehydration Therapy

By: Nava Ashraf and Natalie Kindred
This Teaching Note accompanies the case "Oral Rehydration Therapy" (911-035). The case highlights the puzzlingly high rate of diarrhea-related child mortality in developing countries despite the existence of a simple, effective treatment: oral rehydration therapy... View Details
Keywords: Health Care and Treatment; Innovation Strategy; Problems and Challenges; Developing Countries and Economies; Technological Innovation; Distribution Channels; Emerging Markets; Consumer Behavior; Performance Consistency; Performance Evaluation; Health Industry; Africa; Asia
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  • Web

Strategy for Universities & Nonprofits - Institute For Strategy And Competitiveness

customers must be quantified and measured Social organizations often pursue multiple societal outcomes , which requires multiple measured goals Understanding the full costs of delivering outcomes is... View Details
  • Web

All Industries

Employment Data All Industries Employment Data All Industries All Industries Select an Industry to Access Additional Detail Pages: All Industries All Industries Consulting Consumer Products Entertainment / Media Health View Details
  • 17 Feb 2020
  • Sharpening Your Skills

How Entrepreneurs Can Find the Right Problem to Solve

best locations to capture interest, email addresses, and demographic data. If your potential customers found you through social media tests or googling, you’ve proven they were interested enough to learn more, that your search engine optimization works, and that they... View Details
Keywords: by Julia Austin
  • Web

Technology & Operations Management Curriculum - Faculty & Research

Operations Antonio Moreno Spring 2026 Q4 1.5 Driving Profitable Growth (also listed under Strategy) Juan Alcacer , Raffaella Sadun Fall 2025 Q2 1.5 Field Course: Advanced Business Plans for Innovating in Health View Details
  • 08 Mar 2021
  • In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
  • January 2021
  • Article

State and Local Government Employment in the COVID-19 Crisis

By: Daniel Green and Erik Loualiche
Local governments are facing large losses in revenues and increased expenditures because of the COVID-19 crisis. We document a causal relationship between fiscal pressures induced by COVID-19 and the layoffs of state and local government workers. States that depend... View Details
Keywords: Local Government; Municipal Finance; Public Finance; Fiscal Capacity; Fiscal Policy; Governance; Local Range; Health Pandemics; Employment; Finance; Policy; Public Sector
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  • 11 Dec 2023
  • Research & Ideas

Doing Well by Doing Good? One Industry’s Struggle to Balance Values and Profits

challenges journalists have faced amid the turmoil in the field—and the way they have tried to stay true to the field’s core values—offers potential lessons to other professionals, such as teachers or health View Details
Keywords: by Scott Van Voorhis