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  • 02 Apr 2001
  • Research & Ideas

What Makes a Good Leader?

prices would plummet, their competitors would be all over them, and employees would be jumping ship.—HBS professor Joe Badaracco Some great managers struggle with change and fail to be great leaders, while a great leader might fail to... View Details
Keywords: by Deborah Blagg & Susan Young
  • Web

Community College Report - Managing the Future of Work

be viewed below. Questionnaire Media Coverage ‘Misfits’ in Power: When a Company Needs a Leader CEO, But Gets a Manager Re: Raffaella Sadun 12 Jun 2025 | HBS Working Knowledge Your Employees Are Also Caregivers Re: Joseph Fuller 22 May... View Details
  • Web

Guides to Archival Collections – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

HBS Home HBS Index Contact Us A New Vision An Essay by Professors Michel Anteby and Rakesh Khurana Introduction The Hawthorne Plant Employee Welfare Illumination Studies and Relay Assembly Test Room Enter Elton Mayo Human Relations and... View Details
  • Research Summary

Moral Muscle

By: Sandra J. Sucher

Can we get better at moral decision making? How is the capacity to exercise moral leadership developed? One answer to these questions is the notion of “moral muscle,” which is a combination of moral awareness (the ability to recognize situations that can be... View Details

Keywords: Moral Sensibility; Ethics; Decision Making
  • January 2022 (Revised October 2023)
  • Case

OneTen: One Million Careers for Black Talent (A)

By: Boris Groysberg, V. Kasturi Rangan, Annelena Lobb and Kerry Herman
The OneTen case study examines the nonprofit organization’s origin story. Its founding team includes a roster of corporate superstars—Ken Chenault (former CEO of American Express), Ken Frazier (former CEO of Merck), Charles Phillips (chair of Infor), Ginni Rometty... View Details
Keywords: Change Management; Demographics; Ethics; Organizations; Social Enterprise; Society; Business or Company Management; Nonprofit Organizations
Related
  • March 2013
  • Teaching Note

Automating the Paris Subway (TN) (A) & (B)

By: Michel Anteby and Ayn Cavicchi
In 2001, the head of the Paris Subway reflected on how to transform Line 1 into a driverless line without triggering a social conflict. After the shock of the 2000 Notre Dame de Lorette subway accident, in which a train derailed and caused 25 injuries in a Paris subway... View Details
Keywords: Labor Relations; Unions; Organizational Behavior; Change; Information Technology; Rail Transportation; Labor Unions; Infrastructure; Change Management; Employment; Organizations; Labor and Management Relations; Transportation Industry; Rail Industry; Paris
Related
  • 2010
  • Article

Multi-Rater Assessment of Creative Contributions to Team Projects in Organizations

By: Giovanni B. Moneta, Teresa M. Amabile, Elizabeth Schatzel and Steve J. Kramer
This study examined the convergent and construct validity of ratings of individual creative contributions in a team context. A sample of 201 employees and supervisors, working on 26 team projects, completed the NEO-Five Factor Inventory and rated themselves and their... View Details
Keywords: Creativity; Groups and Teams; Research; Performance Evaluation; Gender; Projects
Related
  • October 2006 (Revised February 2010)
  • Case

Linux vs. Windows

By: Ramon Casadesus-Masanell and Jordan Mitchell
As of 2006, Microsoft is finding that its dominant position in client and server operating systems is under attack from Linux. While Linux has only 3% of the worldwide installed base of PC operating systems, it had captured 20% of the server market by the end of 2005... View Details
Keywords: Business Model; For-Profit Firms; Open Source Distribution; Competitive Strategy; Applications and Software; Value; Technology Industry
Related
  • 20 Aug 2020
  • News

How has the pandemic changed working lives?

  • 13 Mar 2023
  • Op-Ed

How Leaders Should Leave

Even the most loyal, long-serving employee may consider resigning from a job once or twice in a career in order to reboot or get ahead. Large organizations can offer more lateral opportunities to further your development, but the higher... View Details
Keywords: by John Quelch
  • 20 Oct 2008
  • Research & Ideas

The Seven Things That Surprise New CEOs

signs: You have become the bottleneck. Employees are overly inclined to consult you before they act. People start using your name to endorse things, as in "Frank says " Surprise Three: It Is Hard To Know What Is Really Going On... View Details
Keywords: by Michael E. Porter, Jay W. Lorsch & Nitin Nohria
  • 31 May 2016
  • First Look

May 31, 2016

for persons 6 months of age and older, but less than half of U.S. adults get vaccinated. Many employers offer employees free influenza vaccinations at workplace clinics, but even then take-up is low. Objective: To determine whether View Details
Keywords: Sean Silverthorne
  • Web

Student Research - Doctoral

Contagion By: Emma Frank, Kai Krautter , Wen Wu and Jon M. Jachimowicz Prior research suggests that employees benefit from highly passionate teammates because passion spreads easily from one employee to the... View Details
  • 07 Apr 2021
  • Research & Ideas

How Teams Work: Lessons from the Pandemic

When COVID-19 first sent office employees home last year, many managers filled their teams’ calendars with online check-ins, drop-ins, and updates to make up for the loss of spontaneous interactions—often sinking morale and efficiency.... View Details
Keywords: by Kristen Senz
  • 27 Jan 2020
  • Research & Ideas

Hard Work Isn't Enough: How to Find Your Edge

isn’t necessarily about being charming, entertaining, or charismatic. It’s about entering high-stakes situations with ideas for wowing others with the unexpected. Years ago, Huang’s colleague at an engineering firm did just that when she found herself among a group of... View Details
Keywords: by Dina Gerdeman

    James L. Heskett

    James L. Heskett is UPS Foundation Professor Emeritus at the Harvard Business School and author of his latest book, With From Within: Build Organizational Culture for Competitive... View Details

    • 2010
    • Working Paper

    Does Product Market Competition Lead Firms To Decentralize?

    By: Nicholas Bloom, Raffaella Sadun and John Van Reenen
    There is a widespread sense that over the last two decades firms have been decentralizing decisions to employees further down the managerial hierarchy. Economists have developed a range of theories to account for delegation, but there is less empirical evidence,... View Details
    Keywords: Decision Making; Employees; Managerial Roles; Organizational Structure; Competitive Strategy; Asia; Europe; North America
    Related
    • 29 Apr 2016
    • HBS Seminar

    Richard Freeman, Harvard University & NBER

    • 23 Mar 2010
    • First Look

    First Look: March 23

    Firms Use Non-linear Incentive Schemes? Experimental Evidence on Sorting and Overconfidence Authors: Ian Larkin and Stephen Leider Abstract Non-linear incentive schemes are commonly used to determine employee pay, despite their... View Details
    Keywords: Martha Lagace
    • Web

    Faculty & Researchers - Managing the Future of Work

    Paycheck? White Paper, American Enterprise Institute for Public Policy Research, June 2020. With Frederick M. Hess. Future Positive: How Companies Can Tap Into Employee Optimism to Navigate Tomorrow’s Workplace , Report, Harvard Business... View Details