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Show Results For
- All HBS Web
(3,517)
- People (5)
- News (652)
- Research (2,473)
- Events (5)
- Multimedia (5)
- Faculty Publications (1,372)
- 14 May 2008
- Research & Ideas
Getting Down to the Business of Creativity
in captivity? Three professors in Harvard Business School's Entrepreneurial Management unit who focus on the study of creativity recognize the romantic allure of believing it's a rare quality bestowed on a chosen few, but all agree that... View Details
- 21 Jan 2021
- Blog Post
How I Used the HBS Community to Hone My Professional Goals
that I truly enjoy the work and that my role has confirmed that healthcare investing is where I want to be. The community and relationships are what I loved most about my HBS... View Details
- 26 Feb 2008
- First Look
First Look: February 26, 2008
find that, on average, employee turnover is associated with decreased performance, as measured by profit margin and customer service. The effect of turnover on performance, however, is mitigated by the... View Details
Keywords: Martha Lagace
- 01 Jun 1997
- News
New Releases
a quantifiable set of relationships that directly links profit and growth not only to customer loyalty and satisfaction but to employee loyalty,... View Details
- 10 Oct 2018
- Blog Post
6 Lessons Learned from a Summer of Entrepreneurship
As an unknown liquid dripped down my head and onto my face, I tried to keep my composure and continue our customer interview in Central Park. Melissa, my co-founder, helped me... View Details
Keywords: Entrepreneurship
- 26 Jul 2011
- First Look
First Look: July 26
and benefits and that bundled legislation is valued more than the sum of its parts. Study 2 shows this finding stems from a diminished focus on losses View Details
Keywords: Sean Silverthorne
- September 2010
- Teaching Note
Compass Maritime Services, LLC: Valuing Ships (TN)
By: Benjamin C. Esty and Albert W. Sheen
Teaching Note for 211014. View Details
- 06 Feb 2007
- First Look
First Look: February 6, 2007
here as enterprise information technologies. Because complete contracts over IT assets are not possible, relationship specificity is an important consideration; scholarship on the theory of the firm yields a consistent prescription that... View Details
Keywords: Martha Lagace
- 12 Dec 2006
- First Look
First Look: December 12, 2006
accountability, or group norms; their long-standing relationships and trust help them make an impact very quickly. Of course, the process is not without risks: A failed lift out can lead to loss of money,... View Details
Keywords: Martha Lagace
- 24 Oct 2005
- Research & Ideas
Building an IT Governance Committee
School.How do you set up an IT governance committee? A company that decides it needs board-level IT oversight must do three things: Select the appropriate members and the chairman, determine the group's View Details
Keywords: by Richard Nolan & Warren McFarlan
- 05 Mar 2013
- First Look
First Look: March 5
PublicationsHow to Identify the Best Customers for Your Business Authors:Cespedes, Frank V., James P. Dougherty, and Ben S. Skinner III Publication:MIT Sloan Management Review Abstract How can businesses... View Details
Keywords: Sean Silverthorne
- 12 May 2020
- Blog Post
The Importance of Coordination: Apoorva Pasricha Reflects on Crisis Leadership
focus on the educational side because that’s what’s needed immediately?” she asked. “The crisis emphasizes the necessity of agility.” Within days, the Mayor’s Office redirected their efforts to help schools “financially View Details
- 28 Apr 2020
- Blog Post
The Importance of Coordination: Apoorva Pasricha Reflects on Crisis Leadership
focus on the educational side because that’s what’s needed immediately?” she asked. “The crisis emphasizes the necessity of agility.” Within days, the Mayor’s Office redirected their efforts to help schools “financially View Details
- 10 Nov 2009
- First Look
First Look: Nov. 10
revolutionary functionality. We explore a second path to entry that does not rely on Schumpeterian innovation: platform envelopment. By leveraging shared user relationships and common components, one... View Details
Keywords: Martha Lagace
- 09 Jul 2018
- Research & Ideas
Overcoming the Challenges of Selling Brand New Technology (Hey, Need a 3-D Printer?)
range of home and small-business users. The question the company faced was how to convince potential customers to buy it. The key ingredient: the product launch. “Product launches are always crucial for... View Details
- 10 Dec 2015
- Blog Post
Working with Professors at HBS
memorable. My favorite part of my time at HBS has been the relationships that I got to build - with sectionmates, classmates, and professors. That’s the thing about HBS, anyone can teach you an extremely... View Details
- 22 Feb 2011
- Research & Ideas
Most Popular Articles, Papers of the Decade
much better. In this article, professor and Balanced Scorecard guru Robert S. Kaplan introduces BSC Customer Profitability Metrics. From Balanced Scorecard Report. Marketing Your Way Through a Recession... View Details
Keywords: by Sean Silverthorne
- 08 Mar 2016
- First Look
March 8, 2016
search listings by about the same quantity. This effect appears to result from interactions between the design of search results and users' decisions about where and how to View Details
Keywords: Sean Silverthorne
- 07 Dec 2016
- HBS Case
Why Millennials Flock to Fintech for Personal Investing
Viceira, is by keeping costs low. Traditional financial advisors are all about establishing a personal relationship with their clients, understanding their financial situation and walking them through their... View Details
- 24 Jun 2008
- First Look
First Look: June 24, 2008
that are important to both of you. Through managing up, you build a productive working relationship with your boss and create a way to use the complementary strengths of you View Details
Keywords: Martha Lagace