Publications

26 Jul 2016
First Look

July 26, 2016

new career development and remuneration system. Bhattacharya wonders if attempting to change the culture of a 206-year-old mammoth organization is feasible or a mere pipe dream. Purchase this case:... View Details

Keywords: Sean Silverthorne

16 May 2016
HBS Case

Food Safety Economics: The Cost of a Sick Customer

when more than 50 people in 11 states were sickened by an initial E. coli outbreak. “Do those smaller local organic growers have the experience, resources, and commitment to test their products for various food safety risks?” The chain... View Details

Keywords: by Dina Gerdeman; Food & Beverage

June 2010 (Revised November 2011)
Case

Zensar: The Future of Vision Communities (A)

By: David A. Garvin and Rachna Tahilyani

Zensar is a rapidly growing, mid-sized Indian IT services company with a collaborative management philosophy and innovative HR policies. One of its practices, Vision Communities, is an inclusive forum for innovation and strategy formulation. As the company grows,... View Details

Keywords: Human Resources; Collaborative Innovation and Invention; Leadership Style; Growth and Development Strategy; Management Practices and Processes; Organizational Culture; Cooperation; Information Technology Industry; India

04 Oct 2011
First Look

First Look: October 4

from the institutional status quo, namely, (1) changes that diverge from the institutionalized template of role division among organizations and (2) changes that diverge from the institutionalized template of role division among... View Details

Keywords: Sean Silverthorne

21 Jul 2009
First Look

First Look: July 21

the paper: http://www.hbs.edu/research/pdf/10-002.pdf Culture Clash: The Costs and Benefits of Homogeneity Author:Eric Van den Steen Abstract This paper develops an economic theory of the costs and benefits of corporate culture—in the... View Details

Keywords: Martha Lagace

19 Jan 2022
In Practice

7 Trends to Watch in 2022

Work cultures will be stressed anyway, as the continuing COVID-19 pandemic uncertainty puts people on edge. Employee loyalty has waned and resistance grown. Leaders could suffer empathy fatigue and become less understanding, but leaders... View Details

Keywords: by HBS News

October 2004 (Revised November 2004)
Case

Mavens & Moguls: Creating a New Business Model

By: Myra M. Hart, Victoria Winston and Kristin Lieb

Mavens & Moguls is a "virtual" marketing-consulting firm of approximately 40 professionals. Examines the processes by which its founder, Paige Arnof-Fenn, learns the business, builds a power network of industry experts and potential customers, and uses this expertise... View Details

Keywords: Internet and the Web; Values and Beliefs; Work-Life Balance; Organizational Structure; Organizational Culture; Operations; Networks; Business Model; Growth Management; Business Growth and Maturation; Entrepreneurship; Growth and Development Strategy; Consulting Industry

08 Sep 2021
Blog Post

Socioeconomic Inclusion at HBS: Joshua Mbanusi (MBA 2021)

for an interest in the private sector and ultimately his decision to attend business school. Mbanusi founded and led an organizing initiative that aimed to connect youth to post-secondary opportunities and living wage jobs; part of a... View Details

16 Dec 2014
First Look

First Look: December 16

http://www.hbs.edu/faculty/Publication%20Files/kuziemko%20norton%20saez%20stantcheva_45dd17c7-a8fa-4b91-9ba2-51d5e7349750.pdf December 2014 Organization Science Team Scaffolds: How Mesolevel Structures Support Role-based Coordination in... View Details

Keywords: Sean Silverthorne

10 Jun 2013
Research & Ideas

How Numbers Talk to People

problem) to examine a major change in an organization's strategy or business model. It tends to be a longer story with a greater degree of analysis over time. Sometimes Eureka stories also involve other analytical story types, just because the results are so important... View Details

15 Feb 2022
Blog Post

Health Is Wealth | The Path To Creating A Venture

elsewhere.” Leveraging the HBS alumni network, Rachel secured an internship between her RC and EC years at naviHealth, Inc... a digital health company. This internship allowed her to make an impact at the organization by working on... View Details

Keywords: Entrepreneurship; Health Care

24 Oct 2005
Research & Ideas

Building an IT Governance Committee

emeritus professor of business at Harvard Business School and a professor of management and organization at the University of Washington Business School in Seattle. McFarlan is a Baker Foundation Professor and the Albert H. Gordon... View Details

Keywords: by Richard Nolan & Warren McFarlan

December 2003 (Revised May 2004)
Case

Sears Auto Centers (A) (Abridged)

By: Lynn S. Paine

In the early 1990s Sears faced and allegations by the California Department of Consumer Affairs that the company's auto repair centers had been overbilling customers and making unnecessary repairs. Top management must evaluate the problem and come up with a plan to... View Details

Keywords: Corporate Governance; Corporate Accountability; Ethics; Organizational Culture; Compensation and Benefits; Management Teams; Employees; Behavior; Motivation and Incentives; Performance Improvement; Auto Industry