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  • 23 Jan 2024
  • Research & Ideas

How to Keep Employees Productive: Support Caregivers

understand why they’re not showing up?” says Fuller, who co-chairs the Project on the Workforce at Harvard. The good news: As more leaders move into the sandwich generation and care for aging parents while raising children, the more... View Details
Keywords: by Kara Baskin
  • December 2023
  • Article

Association of Hospital System Affiliation with COVID-19 Capacity Burden

By: Zachary Levin, Pinar Karaca-Mandic, Richard J. Boxer and Regina E. Herzlinger
What is the message? The COVID-19 pandemic exposed the highly variable and uncoordinated responses by hospitals. The authors found that while the non-top ten system affiliated hospitals had a larger COVID-19 share index relative to independent hospitals, top-ten system... View Details
Keywords: COVID-19 Pandemic; Resource Allocation; Health Pandemics; Demographics; Health Care and Treatment; Health Industry
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  • August 8, 2018
  • Article

Hospital-based ACOs Face Challenges in Tracking Performance Indicators

By: Christiana Beveridge, Sofia Warner, Greg Leya and Thomas W. Feeley
Given that accountable care organizations (ACOs) have not achieved the degree of cost reductions and quality improvements initially hoped for, we sought to better understand the underlying reasons for their limited success. Our analysis of American Hospital Association... View Details
Keywords: ACOs; Health Care and Treatment; Cost Management; Performance; Measurement and Metrics
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    U.S. Digital Service

    Mikey Dickerson and Haley Van Dyck found themselves far from home and far from certain about where to take the U.S. Digital Service (USDS) next. In the summer of 2015, they had landed in London to meet with Mike Bracken, director of the United Kingdom’s... View Details
    • 2023
    • Working Paper

    The Market for Healthcare in Low Income Countries

    By: Abhijit Banerjee, Abhijit Chowdhury, Jishnu Das, Jeffrey Hammer, Reshmaan Hussam and Aakash Mohpal
    Patient trust is an important driver of the demand for healthcare. But it may also impact supply: doctors who realize that patients may not trust them may adjust their behavior in response. We assemble a large dataset that assesses clinical performance using... View Details
    Keywords: Health Care and Treatment; Quality; Developing Countries and Economies; Trust
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    • June 2010 (Revised December 2010)
    • Case

    Hôpital de Pontoise

    By: Richard M.J. Bohmer, Daniela Beyersdorfer and Simon Harrow
    In 2010, Andre Razafindranaly, managing director of a large French public hospital, considers which organizational structure will help them adjust to the changing health sector environment. The move from global budget to activity-based funding has led his and many... View Details
    Keywords: Activity Based Costing and Management; Governance Controls; Governing Rules, Regulations, and Reforms; Health Care and Treatment; Leading Change; Service Delivery; Organizational Change and Adaptation; Organizational Structure; Health Industry; France
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    • Article

    Race/Ethnicity and Patient Confidence to Self-manage Cardiovascular Disease

    BACKGROUND: Minority populations bear a disproportionate burden of chronic disease, due to higher disease prevalence and greater morbidity and mortality. Recent research has shown that several factors, including confidence to self-manage care, are associated... View Details

    Keywords: Ethnicity; Race; Health Disorders; Health Care and Treatment; Health Industry
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    • 10 Sep 2020
    • Blog Post

    Founding a Company at the Intersection of Medicine and Technology

    Paxton Maeder-York is a proud member of the MBA class of 2019, Section G.  He deferred between his RC and EC years to complete an additional master’s degree in Computational Science. Having studied Biomedical Engineering as an undergraduate and worked as a Product... View Details
    • 23 Jul 2020
    • Blog Post

    Why Plume? To Make a Difference in the World

    therapy through the convenience of a smartphone guided by a team that is predominantly trans.  Our vision is to transform health care for every trans life through our mission to get trans people the View Details
    • December 2009 (Revised March 2025)
    • Case

    Phreesia: The Patient Intake Company

    By: Regina E. Herzlinger, Sunaina Yarlagadda and Brian L. Walker
    How should the co-founders of an organization that provides patient sign-in and billing services scale their company after five years of successfully targeting small private physician practices? Phreesia had deployed a direct mail and sales force strategy that resulted... View Details
    Keywords: Advertising; Social Entrepreneurship; Revenue; Health Care and Treatment; Health Industry
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    • 05 Oct 2009
    • Research & Ideas

    The Vanguard Corporation

    striking. It shows the trust and respect these companies have for their people. By giving staff certain goals they need to meet, as well as work on teams that may cut across many parts of the business, employees are motivated very strongly to do the work because they... View Details
    Keywords: by Sean Silverthorne
    • 30 Jul 2013
    • First Look

    First Look: July 30

    for the introduction of health products in developing countries where consumers may be uncertain about product quality, and price subsidies are common policy instruments. Through a field experiment selling... View Details
    Keywords: Anna Secino
    • Research Summary

    Overview

    By: Katherine B. Coffman
    Professor Coffman studies the sources of gender gaps in economically-important contexts. Her work focuses on the role of beliefs: how do stereotypes bias the beliefs that individuals hold about themselves (and others), and how do these biased beliefs shape... View Details
    Keywords: Gender; Stereotypes; Diversity Management; Experiments
    • 18 Apr 2022
    • HBS Case

    Dick’s Sporting Goods Followed Its Conscience on Guns—and It Paid Off

    our economic analysis.” Crafting a careful communications strategy Stack and his colleagues fully expected a backlash from angry customers and gun-rights groups, such as the National Rifle Association, and they were additionally concerned... View Details
    Keywords: by Jay Fitzgerald
    • October 1991 (Revised August 2000)
    • Case

    Becton Dickinson & Company: VACUTAINER Systems Division (Condensed)

    By: V. Kasturi Rangan and Frank V. Cespedes
    Becton Dickinson, a phenomenally successful company with an 80% market share in the blood collection needles and syringes market faces a change in the customer buying environment (cost containment pressures at hospitals). This forces a reevaluation of the company's... View Details
    Keywords: Business Divisions; Customer Satisfaction; Demand and Consumers; Market Participation; Distribution Channels; Success; Corporate Strategy; Value Creation; Health Industry
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    • 14 Jul 2023
    • Blog Post

    Harvard Business School Announces Its 2023-2024 Blavatnik Fellows

    Patrick will focus on product and research development at Raia Health with the goal of using AI-driven supported care to reduce patient-related symptom load and improve treatment completion for anti-cancer... View Details
    • Web

    Research Areas - Doctoral

    management practices in global organizations; cross-cultural learning and adaptation processes; the challenges of taking companies global; emerging-market companies with global potential; and international political economy and its impact on economic development. 8.... View Details

      Joshua D. Margolis

      Joshua Margolis is James Dinan and Elizabeth Miller Professor of Business Administration and the Unit Head for the Organizational Behavior unit. He is also Faculty Chair of the Program for Leadership Development. His research and teaching revolve around leadership... View Details

      Keywords: health care; health care; health care; health care; health care
      • 22 Mar 2021
      • Research & Ideas

      How to Learn from the Big Mistake You Almost Make

      What if businesses could learn from their worst mistakes without actually making them? How might the same progress and innovation occur, without firms incurring the costs associated with such errors? The results of a recent study about close calls in View Details
      Keywords: by Kristen Senz; Health
      • Web

      Technology & Operations Management - Faculty & Research

      about which operational, reimbursement, and trust-building barriers to prioritize—decisions that may shape not only LumineticsCore’s future but also the broader path of AI in medicine. Keywords: Healthcare ; AI ; Regulation ; Medical Technology ; View Details