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  • All HBS Web  (8,591)
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  • All HBS Web  (8,591)
    • People  (32)
    • News  (2,912)
    • Research  (3,005)
    • Events  (25)
    • Multimedia  (164)
  • Faculty Publications  (1,307)
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  • 06 Aug 2020
  • News

Interview with Professor Regina Herzlinger on Balancing Entrepreneurship and Corporate Governance with a Prominent Academic Career

  • 30 Jun 2015
  • News

The History and Future of Operations

  • 10 Jan 2018
  • News

Our Favorite MBA Professors Of 2017

  • 15 Oct 2019
  • News

Level of campus sexual violence largely unchanged, survey says

    New Twitter Research: Men Follow Men and Nobody Tweets

    Twitter has attracted tremendous attention from the media and celebrities, but there is much uncertainty about Twitter's purpose. Is Twitter a communications service for friends and groups, a means of expressing yourself freely, or simply a marketing... View Details

    • April 1995 (Revised June 1996)
    • Case

    Choice Hotels International, 1995

    By: Tarun Khanna and Israel Yellen Ganot
    Illustrates the various ways in which Choice Hotels, the franchiser for seven mid-market hotel chains, can realize economies of scope across its multiple products. Also provides an opportunity to discuss the benefits and limitations of various organizational forms... View Details
    Keywords: Organizational Structure; Competition; Franchise Ownership; Accommodations Industry; United States
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    Khanna, Tarun, and Israel Yellen Ganot. "Choice Hotels International, 1995." Harvard Business School Case 795-165, April 1995. (Revised June 1996.)
    • 2012
    • Chapter

    Sustainable Cities: Oxymoron or the Shape of the Future?

    By: Robert G. Eccles, Annissa Alusi, Amy C. Edmondson and Tiona Zuzul
    Two trends are likely to define the 21st century: threats to the sustainability of the natural environment and dramatic increases in urbanization. This paper reviews the goals, business models, and partnerships involved in eight early "ecocity" projects to begin to... View Details
    Keywords: Environmental Sustainability; City; Urban Development; Infrastructure; Housing; Urban Scope; Business Ventures; Business Model; Green Technology Industry
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    Eccles, Robert G., Annissa Alusi, Amy C. Edmondson, and Tiona Zuzul. "Sustainable Cities: Oxymoron or the Shape of the Future?" Chap. 18 in Infrastructure Sustainability and Design, edited by Spiro Pollalis, Andreas Georgoulias, Stephen Ramos, and Daniel Schodek, 247–265. New York: Routledge, 2012.
    • October 2019
    • Teaching Note

    Granite Equity Partners

    By: Victoria Ivashina and Terrence Shu
    This teaching note accompanies HBS case 219-040, “Granite Equity Partners,” which follows the private equity firm as it evaluates the potential acquisition of Tyrell Corp., a Minnesota-based quality control biomaterials company. Granite Equity’s fund was different from... View Details
    Keywords: Private Equity Exit; Investing; Fund Exit; Fund Management; Wealth Management; Liquidity; Buyout; Exit Strategy; Preferred Shares; Convertible Notes; Finance; Private Equity; Investment; Asset Management; Wealth; Management; Financial Liquidity; Minnesota; United States
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    Ivashina, Victoria, and Terrence Shu. "Granite Equity Partners." Harvard Business School Teaching Note 820-062, October 2019.
    • November 2003 (Revised August 2006)
    • Case

    Union Corrugating Company (B)

    By: Paul W. Marshall and Julia Stevens
    Lauri Union, president of Union Corrugating Co., has successfully transformed her family's corrugated steel roofing and siding manufacturer into a successful enterprise. Reviews how Union turned the struggling company around and also considers the management structure... View Details
    Keywords: Risk Management; Competition; Work-Life Balance; Success; Change Management; Management Systems; Construction Industry; Manufacturing Industry; Steel Industry; Boston; North Carolina
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    Marshall, Paul W., and Julia Stevens. "Union Corrugating Company (B)." Harvard Business School Case 804-003, November 2003. (Revised August 2006.)
    • 2009
    • Chapter

    On the Goals of Successful Family Companies

    By: John A. Davis and Renato Tagiuri
    Providing clear goals for a company and communicating them are among the most powerful means for guiding the behavior of the people in an organization. In this article, we explore the range of objectives or goals of family-owned and -managed companies and identify... View Details
    Keywords: Family Business; Interpersonal Communication; Goals and Objectives; Organizational Culture; Family Ownership
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    Davis, John A., and Renato Tagiuri. "On the Goals of Successful Family Companies." Chap. 17 in Family Business. Vol. 12, edited by Joseph H. Astrachan, Torsten M. Pieper, and Peter Jaskiewicz. International Library of Critical Writings on Business and Management. Northampton, MA: Edward Elgar Publishing, 2009.
    • December 2013 (Revised March 2016)
    • Case

    Managing Online Reviews on TripAdvisor

    By: Thales Teixeira and Leora Kornfeld
    In 2013, TripAdvisor was the most visited online travel site in the world. It hosted a massive repository of information on hotels and travel services, and provided millions of reviews written by consumers. Consumers were becoming increasingly motivated to read and... View Details
    Keywords: Online Word-of-mouth; Online Reviews; Hotels; Internet and the Web; Marketing Communications; Marketing Reference Programs; Digital Marketing; Customer Satisfaction; Accommodations Industry; Travel Industry
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    Teixeira, Thales, and Leora Kornfeld. "Managing Online Reviews on TripAdvisor." Harvard Business School Case 514-071, December 2013. (Revised March 2016.)
    • 13 Aug 2021
    • News

    New Child Tax Credit Should Be a Call to Action for Banks

    • 12 PM – 6:45 PM EDT, 20 Apr 2023
    • Virtual Programming

    5 Technologies That Will Change the World. How Will They Affect Your Journey as a Leader?

    E.O. Wilson observed that the "real problem of humanity is that we have Paleolithic emotions, medieval institutions, and godlike technology." We will examine 5 recently developed "godlike technologies" that have passed commercial viability and are on track to change... View Details
    • October 2017 (Revised October 2022)
    • Case

    Jumia Nigeria: from Retail to Marketplace (A)

    By: Ramon Casadesus-Masanell and Namrata Arora
    Founded in 2012, Jumia Nigeria, a startup effort by Germany-based Rocket Internet, aimed to become an African Amazon. The company entered the nascent market and immediately enjoyed an uptick in consumer spending fueled by the strength of Nigeria’s oil-based economy. By... View Details
    Keywords: Retail; Marketplace; Inventory; Ecommerce; Funding; Business Ecosystem; Business Ecosystems; Competition; Business Model; Globalization; Emerging Markets; Expansion; Logistics; Competitive Strategy; E-commerce; Retail Industry; India; Nigeria; Africa
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    Casadesus-Masanell, Ramon, and Namrata Arora. "Jumia Nigeria: from Retail to Marketplace (A)." Harvard Business School Case 718-401, October 2017. (Revised October 2022.)
    • August 12, 2021
    • Article

    The Endless Digital Workday

    By: Arjun Narayan, Rohan Narayana Murty, Rajath B. Das and Scott Duke Kominers
    The shift to remote work ended the traditional 9–5 workday: employees work in bursts, at night, between caregiving tasks, and whenever they can find time between the endless distractions of messages, calls, and emails. New research, however, shows that for many teams,... View Details
    Keywords: Remote Work; Workday; Team Overlap; Groups and Teams; Employees; Performance Productivity; Management
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    Narayan, Arjun, Rohan Narayana Murty, Rajath B. Das, and Scott Duke Kominers. "The Endless Digital Workday." Harvard Business Review Digital Articles (August 12, 2021).
    • August 2020 (Revised November 2022)
    • Case

    George Soros: The Stateless Statesman

    By: Geoffrey Jones and Wendy Ying
    This case traces the business career and philanthropic activities of George Soros. The Hungarian-born Soros made a fortune as a hedge fund investor after establishing Quantum Fund on the tax haven island of Curaçao in the Netherlands Antilles in 1973 where he was... View Details
    Keywords: Hedge Fund; Philanthropy; Populism; Finance; Philanthropy and Charitable Giving; Political Elections; Personal Development and Career; Leadership Style; Financial Services Industry; Europe; Hungary; United Kingdom; North and Central America; United States
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    Jones, Geoffrey, and Wendy Ying. "George Soros: The Stateless Statesman." Harvard Business School Case 321-012, August 2020. (Revised November 2022.)
    • July 11, 2024
    • Article

    Research: New Hires’ Psychological Safety Erodes Quickly

    By: Derrick P. Bransby, Michael J. Kerrissey and Amy C. Edmondson
    Across industries, from manufacturing to health care, the luxury of waiting years to benefit from new talent is long gone. Thriving in today’s dynamic economy means bringing new hires up the learning curve faster than ever. Yet, the authors’ latest research suggests... View Details
    Keywords: Talent and Talent Management; Learning; Interpersonal Communication; Employees
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    Bransby, Derrick P., Michael J. Kerrissey, and Amy C. Edmondson. "Research: New Hires’ Psychological Safety Erodes Quickly." Harvard Business Review Digital Articles (July 11, 2024).
    • 26 Oct 2016
    • Blog Post

    From Product Development to Business School

    forward to my time at SpaceX where we found an incredible new technology for—of all things—capturing urine in a zero-gravity environment. A tiny lab was working on the technology that was going to save us mass, space, and complexity View Details
    • Article

    How B2B Companies Can Win Back Customers They've Lost

    By: Frank V. Cespedes and León Poblete
    Most research and training in sales focus on acquiring new customers. But winning back previous customers is increasingly important: mergers, choice in supply chains, and uncertainty about trade wars mean that B2B customers are constantly re-evaluating relationships... View Details
    Keywords: B2B; Customer Reacquisition; Customer Relationship Management
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    Cespedes, Frank V., and León Poblete. "How B2B Companies Can Win Back Customers They've Lost." Harvard Business Review (website) (June 3, 2019).
    • 10 Dec 2015
    • News

    Can Google Street View Images Predict Household Income?

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