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  • 08 Aug 2005
  • Research & Ideas

A Balanced Scorecard Approach To Measure Customer Profitability

The experience of this company is hardly unique. Companies often capture additional business by offering more services. The list is wide-ranging: product or service customization; small order quantities; special packaging; expedited and... View Details
Keywords: by Robert S. Kaplan
  • 17 Jan 2023
  • Book

Good Companies Commit Crimes, But Great Leaders Can Prevent Them

procedures, foreign corrupt practices, and virtual currency. The book speaks to “how organizations are actually held criminally accountable,” says co-author Eugene F. Soltes, the McLean Family Professor of Business Administration at... View Details
Keywords: by Lane Lambert
  • 13 Dec 2021
  • Research & Ideas

The Unlikely Upside of Mergers: More Diverse Management Teams

workers. Specifically, M&A deals can help women and people of color who are stuck in lower-level positions move up the ladder, according to research by Harvard Business School Assistant Professor Letian Zhang. In analyzing more than... View Details
Keywords: by Lane Lambert
  • 01 Oct 1997
  • News

Donald J. Chiofaro

however, his $600-million, 1.8-million-square-foot International Place - one of the top ten office buildings in the country, according to the Wall Street Journal - is a Boston landmark and a monument to Chiofaro's daring and tenacity.... View Details
Keywords: Daniel Penrice
  • 14 Jan 2019
  • Blog Post

"It'll All Work Out": Two Alumni Discuss Balancing Marriage and Markets

wedding." For Carolina, a business education was always part of her plan; For Charlie, accompanying his wife would keep them together–and give him time to explore his options. Both interned in New York City... View Details
  • 28 Sep 2023
  • News

Meet the New HBS Team Helping Alumni Clubs and Associations to Thrive

Clubs News Clubs News Guided by Harvard Business School’s mission to educate leaders who make a difference in the world, the HBS Global Alumni Clubs & Associations Network provides thousands of opportunities to create and strengthen... View Details
Keywords: Margie Kelley; community service
  • 2014
  • Working Paper

Making the Numbers? 'Short Termism' & the Puzzle of Only Occasional Disaster

By: Hazhir Rahmandad, Nelson P. Repenning and Rebecca Henderson
Much recent work in strategy and popular discussion suggests that an excessive focus on "managing the numbers"―delivering quarterly earnings at the expense of longer term investments―makes it difficult for firms to make the investments necessary to build competitive... View Details
Keywords: Earnings Management; Competitive Advantage
Related
  • Web

Cotting House | About

faculty and staff. The three-story, 16,747-square-foot Georgian Revival-style, brick-and-wood structure was designed to accommodate the expansion of the School’s International Teachers Program (ITP) and other View Details
  • 01 Mar 2021
  • Research & Ideas

How Systemic Racism Can Threaten National Security

Systemic racism and discrimination in small communities can undermine a country’s ability to defend itself during conflicts, creating a national security risk, new research says. Marco Tabellini, an assistant professor of business... View Details
Keywords: by Rachel Layne
  • 02 Aug 2022
  • Blog Post

From HBS to Cutting-Edge Tech

enough to join Ford as a Machine Learning Researcher. I wrote software, generated intellectual property, and talked about autonomous vehicles in international industry conferences. In late 2018, I realized that commercially launching... View Details
  • 28 Feb 2017
  • First Look

First Look at New Research, February 28

company, DO & CO, growing geographically with its existing businesses while also adding new brands to its portfolio. The company had $1 billion in revenues in 2015 from its three divisions: airline catering; View Details
Keywords: Sean Silverthorne
  • 08 Nov 2016
  • First Look

November 8, 2016

commercial success and certain disputed business practices, Android has come under substantial attention from competition authorities. We present key aspects of Google’s strategy in mobile, focusing on Android-related practices that may... View Details
Keywords: Sean Silverthorne
  • Article

Surviving Radical Technological Change through Dynamic Capability: Evidence from the Typesetter Industry

Recent work in the field of management has focused on "dynamic capability," the ability of a firm to develop new capabilities in response to shifts in its external environment, as a significant source of competitive advantage. This paper enhances our understanding of... View Details
Keywords: Management; Technology; History; Competition; Competency and Skills; Investment; Technological Innovation; Business Ventures; Geographic Location; Knowledge Acquisition; Competitive Advantage; Change
Related
  • 20 Oct 2020
  • Blog Post

Changing the Face of Entrepreneurship and Venture Capital at Harlem Capital

Walking into Harvard Business School as friends, roommates, and colleagues in 2017, Henri Pierre-Jacques (MBA 2019) and Jarrid Tingle (MBA 2019) already knew each other well. What they didn’t know yet was how their angel syndicate, Harlem... View Details
Keywords: Entrepreneurship; Venture Capital / Private Equity
  • Profile

Philipp Schäelli

year, I could really push myself academically. Due to the large share of international students and the two years spent together, I was able to really expand my network of friends and business contacts. How... View Details
Keywords: Venture Capital / Private Equity; Financial Services
  • 02 Nov 2010
  • First Look

First Look: November 2, 2010

Peter W. OlsonHarvard Business School Case 710-444 In early 2010, e-readers, like Amazon's Kindle and Apple's impending iPad, threatened to disrupt the book publishing industry. The case provides an overview of the industry, describes the... View Details
Keywords: Sean Silverthorne
  • 30 Jan 2012
  • Research & Ideas

Measuring the Efficacy of the World’s Managers

Firms in the United States, Japan, and Germany tend to be managed especially well, while firms in Brazil, China, and India tend to be managed poorly. Those are among the initial findings of the World Management Survey (WMS), a huge View Details
Keywords: by Carmen Nobel
  • Web

Judging Criteria - Alumni

problem, need or pain-point. What solution does your venture provide? How is your solution innovative i.e. technology, business model, IP etc.? Describe your value proposition. Does your solution have the potential for significant impact... View Details
  • 22 Sep 2008
  • Research & Ideas

The Silo Lives! Analyzing Coordination and Communication in Multiunit Companies

dominant means of communication within companies. Our particular interest is in how organizations coordinate across their many internal divisions (e.g., functions, business units, geographic offices, pay... View Details
Keywords: by Sarah Jane Gilbert
  • 09 Nov 2010
  • First Look

First Look: November 9, 2010

Academy, business schools, medical schools, law schools, military institutions, and research centers. This workshop is intended to serve as a catalyst for global leadership development at the highest levels of View Details
Keywords: Sean Silverthorne