Employees - Publications - Faculty & Research

November 2007
Case

Differences at Work: Jenny (A)

Differences at Work: Jenny (A) HBS Case No. 9-408-017 is set in Amsterdam. Accompanied by her boss, Jenny is pitching a marketing engagement, but the prospective client keeps making comments about how attractive he finds her. View Details

Keywords: Behavior; Personal Characteristics; Employees; Diversity; Netherlands

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November 2007
Supplement

Differences at Work: Jason (B)

By: Sandra J. Sucher and Rachel Gordon

In Differences at Work: Jason (B) HBS Case No. 9-408-049 Jason decides that his firm should have a more articulated position that everyone in the firm understands about why diversity benefits the firm instead of pursing diversity because it feels like the “right” thing... View Details

Keywords: Management Practices and Processes; Policy; Employees; Diversity

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November 1990 (Revised November 1991)
Case

Apple Computer (B): Managing Morale and Corporate Culture

Explores how the human resource function at Apple Computer can best support the company's strategy. Analyzes the culture and morale at Apple. Apple has a very unique culture. Moreover, morale within the company is at a low. The culture is powerful in aiding the company... View Details

Keywords: Attitudes; Organizational Culture; Employees; Business Strategy; Computer Industry; United States

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13 Mar 2005
Research & Ideas

Reinforcing Values: A Public Dressing Down

performance to improve, only to be bitterly disappointed. For some reason, the right things still don't happen. Why is change so hard? First of all, most people are reluctant to alter their habits. What worked in the past is good enough; in the absence of a dire... View Details

Keywords: by David A. Garvin & Michael A. Roberto

30 Dec 2013
Research & Ideas

Most Popular Articles of 2013

Best Employees Many companies hand out awards such as "employee of the month," but do they work to motivate performance? Not really, says Ian Larkin. In fact, they may turn off your best employees... View Details

Keywords: by Staff

06 Aug 2020
Research & Ideas

Who Will Give You the Best Professional Guidance?

fees. My heuristic for these types of engagements is to assess whether they are performing a part-time role you’d otherwise fill with a full-time employee (FTE) if you could find them. These engagements should be time-boxed and outcomes... View Details

Keywords: by Julia B. Austin

12 Mar 2018
Op-Ed

Op-Ed: Why BlackRock CEO Larry Fink Is Not a Socialist

shareholder value is created. Every company should start with a clear purpose and set of values that go beyond making money. It is the purpose and values that motivate and unify employees worldwide, not merely a company’s financial goals.... View Details

Keywords: by Bill George; Banking

27 Jul 2015
Research & Ideas

The ‘Promotion’ That Makes You Feel Bad

frustrated employees among Japanese speakers, but also affected their work performance and promotions. The Favored Side Of The Strategy Her most recent research, though, flipped the question on its head. Her research team delved into how... View Details

Keywords: by Roberta Holland

05 Jul 2004
What Do You Think?

Work-Life: Is Productivity in the Balance?

the flexibility that workers not only want but must have if they're going to handle their dual responsibilities." David Lovelace asserts that it is "clear that employees with higher morale will be more productive. An... View Details

Keywords: by James Heskett

02 Feb 2004
Research & Ideas

Mapping Your Corporate Strategy

outcomes. The discipline of creating the strategy map of linked objectives in the four perspectives engages the executive team, and often promotes much greater clarity and commitment to the strategy. Once created, the strategy map is a powerful communication tool that... View Details

Keywords: by Martha Lagace

26 Apr 2011
Op-Ed

HBS Faculty Comment on Environmental Issues for Earth Day

environmental shortfalls, such as outdoor displays in environmental protection areas or using an illegal artesian pond to supply water to some of its offices. This is good business. Screening customers on their environmental behavior strengthens the loan portfolio. "A... View Details

Keywords: by Staff; Energy; Utilities

October 1997 (Revised March 1998)
Case

Appalachian Mountain Club: Transforming Governance

By: Walter J. Salmon and Jaan Elias

Starting in 1988, the Appalachian Mountain Club (AMC) began a controversial transformation in management and governance. For its first 112 years, the AMC's structure had resembled that of a country club--volunteer leaders directed the club's operations and its small,... View Details

Keywords: Budgets and Budgeting; Transformation; Corporate Governance; Employee Relationship Management; Recruitment; Leading Change; Organizational Culture; Labor and Management Relations; Nonprofit Organizations; Education Industry; Entertainment and Recreation Industry

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November–December 2024
Article

Loss of Peers and Individual Worker Performance: Evidence From H-1B Visa Denials

By: Prithwiraj Choudhury, Kirk Doran, Astrid Marinoni and Chungeun Yoon

We study how restrictive immigration policies that result in the unexpected loss of co-workers affect the performance of skilled migrants employed in organizations. Specifically, we examine the impact of the loss of team members on their co-workers’ performance in... View Details

Keywords: Immigration; Performance Productivity; Employees; Human Capital; Ethnicity; Groups and Teams

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June 2020 (Revised February 2023)
Teaching Note

GitLab and the Future of All-Remote Work

By: Prithwiraj (Raj) Choudhury

Teaching Note for HBS Case Nos. 620-066 and 620-117. View Details

Keywords: Remote Work; Remote Operations; Business Offices; Value Creation; Organizational Culture; Business or Company Management; Employee Relationship Management; Communication Strategy; Organizational Structure

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28 Apr 2009
First Look

First Look: April 28, 2009

the conception, development, and implementation of the Corporate Services Corps (CSC), an international community service assignment for high-potential IBM employees. The year 2008 was the pilot year of the CSC program, and 100 of IBM's best global View Details

Keywords: Martha Lagace

2022
Chapter

Sustainability for People and the Planet: Placing Workers at the Center of Sustainability Research

By: Julie Yen, Julie Battilana and Emilie Aguirre

Though workers face a series of critical challenges in contemporary work organizations, they are often overlooked in conversations about sustainable business. In this chapter, we argue that prioritizing the rights and well-being of workers is a core dimension of... View Details

Keywords: Environmental Sustainability; Employees; Well-being; Corporate Social Responsibility and Impact; Organizational Structure; Social Issues

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February 2008 (Revised January 2009)
Background Note

Offshoring Day in BGIE and Strategy

By: Jan W. Rivkin and Troy Smith

Describes a set of activities in which students will participate before and during a day of classes on offshoring. The day's classes will examine the implications of offshoring for policy makers, business leaders, and workers. View Details

Keywords: Policy; Employees; Job Cuts and Outsourcing; Labor; Management; Strategy

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November 2007
Supplement

Differences at Work: Emily (B)

By: Sandra J. Sucher and Rachel Gordon

In Differences at Work: Emily (B) HBS Case No. 9-408-046 Emily considers whether to file a formal complaint with her Human Resources department about the emails but ultimately decides to confront the culprits herself, beginning by sending an email to one of her... View Details

Keywords: Working Conditions; Interpersonal Communication; Employees; Conflict and Resolution; Communication

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