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  • All HBS Web  (4,171)
    • People  (6)
    • News  (825)
    • Research  (2,671)
    • Events  (23)
    • Multimedia  (21)
  • Faculty Publications  (1,355)
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  • 01 Feb 2016
  • Research & Ideas

CEOs and Coaches: How Important is Organizational 'Fit?'

laboratory to study coach-team matching effects. Clear-cut measures of team performance and precise employment records are publicly available, and the set of teams vying for coaches’ services is comparatively small. Controlling for coach... View Details
Keywords: by Boris Groysberg & Abhijit Naik; Sports
  • 14 Apr 2009
  • First Look

First Look: April 14, 2009

Bradley R. Staats and David M. Upton Abstract While the concepts of lean production are frequently applied in service organizations, there is little work that rigorously has examined implementing lean production in contexts other than manufacturing, as well as lean... View Details
Keywords: Martha Lagace
  • 13 Jun 2018
  • Sharpening Your Skills

That Costs HOW Much?

graphicola Price is important to consumers not just because it determines whether they can afford to purchase that purse or patio set. The cost of an item sets the buyer's expectations as to how the product or service will perform and... View Details
Keywords: by Sean Silverthorne; Retail
  • 07 Dec 2010
  • First Look

First Look: Dec. 7

underlying your strategy and analyze how it's implemented through your business processes and structures. Drawing on decades of research into performance management systems and organization design, Seven... View Details
Keywords: Sean Silverthorne
  • 01 Oct 2013
  • First Look

First Look: October 1

http://www.people.hbs.edu/liyer/BCCI_JEBO_Final_Sept2013.pdf August 2013 Contemporary Accounting Research The Role of Performance Measures in the Intertemporal Decisions of Business Unit Managers By:... View Details
Keywords: Sean Silverthorne
  • 08 Jan 2001
  • Research & Ideas

Can Japan Compete? [Part Two]

business unit. The reward system needs to be based on unit and individual performance, where performance is measured in terms of profitability. And in order for both of those things to happen, there needs to... View Details
Keywords: by Martha Lagace & Hilah Geer
  • 17 Jul 2012
  • First Look

First Look: July 17

identified and classified in terms of specifying, allocating, and utilizing capacity. The first two categories reflect challenges faced by infrastructure providers; the last category, challenges faced by airlines. Building Effective View Details
Keywords: Sean Silverthorne
  • 02 Mar 2017
  • What Do You Think?

Is China About to Overtake the US for World Trade Leadership?

partner rather than a competitor for global trade and resources Dealing with Asia, and especially China, requires a more nuanced point of view because understanding of language, culture and business practice can be easily misunderstood... View Details
Keywords: by James Heskett
  • 01 Dec 2021
  • What Do You Think?

How Will the Metaverse Affect Productivity?

communicating both the business benefits (including the risk of not changing) (and for employees) ‘what’s in it for me.’” The predominant message of respondents was that culture change is a complex process often requiring years to... View Details
Keywords: by James Heskett
  • 29 Apr 2002
  • Research & Ideas

Star Power! How to Win in Professional Services

this point before. But we want to review the key differences briefly from the perspective of the CEO because the implications are crucial: for how the job of the senior leader is defined, and for what successful performance in the job... View Details
Keywords: by Jay W. Lorsch & Thomas J. Tierney
  • 21 Jul 2009
  • First Look

First Look: July 21

  Cases & Course MaterialsAnalyzing New Venture Opportunities Harvard Business School Note 809-163 The note describes a systematic process for framing and researching the issues that should be analyzed in the course of considering a... View Details
Keywords: Martha Lagace
  • 03 Feb 2016
  • What Do You Think?

How Do You Hire an 'Impostor'?

prestigious school, an award, or even a particular job that you’ve always prized? Students in my Harvard Business School MBA classes often expressed the notion that they were “admissions mistakes.” In my case, I had doubts about whether I... View Details
Keywords: by James Heskett
  • 16 Jun 2003
  • Research & Ideas

Surveying the VC Landscape

Corporate cutbacks could stall R&D and hinder innovation, argues Harvard Business School professor Josh Lerner. In this Q&A, Lerner looks over the state of the venture capital industry and its relationship with innovation. Cullen:... View Details
Keywords: by Ann Cullen; Financial Services
  • 20 Jun 2016
  • Research & Ideas

When Predicting Other People's Preferences, You're Probably Wrong

John, an assistant professor in the Negotiation, Organizations, and Markets unit at Harvard Business School. “They assume the Bachelor can only like one type of woman.” “When you like one lake, people infer that you hate cities” It turns... View Details
Keywords: by Carmen Nobel; Retail
  • 21 Feb 2012
  • Research & Ideas

Leadership Program for Women Targets Subtle Promotion Biases

organization, but was far from broken. "Women's progress has really leveled off, and has been stuck for at least 10 years," says Robin J. Ely, the Warren Alpert Professor of Business Administration at Harvard View Details
Keywords: by Maggie Starvish
  • 27 Jul 2011
  • Research & Ideas

Customer Loyalty Programs That Work

retailers are making when it comes to customer loyalty schemes. “Loyalty schemes are not being used to their best advantage” "Most retailers are at a very basic level in how they use loyalty programs, and many customers see loyalty programs as punitive," says... View Details
Keywords: by Maggie Starvish; Retail
  • 21 Aug 2000
  • Research & Ideas

Faculty Research Looks to Latin America

individual countries that are driving these flows, but rather that the willingness has to be on the part of international investors to take risks. And emerging markets can't depend any longer on just international portfolios to allow for a tidal wave of foreign... View Details
Keywords: by Martha Lagace
  • 08 Dec 2003
  • Research & Ideas

Why Europe Lags in Pharmaceuticals and Biotech

Governmental, academic, and cultural differences are hurting Europe's chances of creating more competitive pharmaceutical and biotech industries—and not much hope is on the horizon, according to a panel of experts at the 2003 HBS European View Details
Keywords: by Sean Silverthorne; Biotechnology; Health; Pharmaceutical; Technology
  • 04 Aug 2021
  • Research & Ideas

Worried About the Great Resignation? Be a Good Company to Come From

reports of their peers." Recruit’s performance appraisal system, Will-Can-Must, is designed to help employees build their future. Will asks employees what they want to do now and over the next three years; Can assesses employees’ current... View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
  • 02 Oct 2019
  • What Do You Think?

What Grade Would You Give Walmart CEO Doug McMillon?

discussion of other performance criteria, but the shareholder value standard remained dominant. Nevertheless, these companies managed to perform well against competitors. Now the Business Roundtable has... View Details
Keywords: by James Heskett; Retail
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