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  • October 1997 (Revised March 2000)
  • Case

Oxford Health Plans: Specialty Management (A)

By: James L. Heskett, Jody H. Gittell and James Slayton
Describes an innovative approach to organizing health care proposed by Oxford CEO Steve Wiggins. Wiggins contends that the primary care physician "gatekeeper" model typically used by health maintenance organizations to control access to and coordinate specialist care... View Details
Keywords: Business Model; Groups and Teams; Innovation and Management; Medical Specialties; Health Care and Treatment; Cooperation; Management Teams; Health Industry; United States
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Heskett, James L., Jody H. Gittell, and James Slayton. "Oxford Health Plans: Specialty Management (A)." Harvard Business School Case 898-042, October 1997. (Revised March 2000.)

    Sandra J. Sucher

    Sandra Sucher, professor of management practice at Harvard Business School, is an internationally recognized trust researcher. The Power of Trust, her third book, is based on two decades of global research on how companies build stakeholder trust and how,... View Details

    Keywords: apparel; banking; brokerage; clothing; fashion; financial services; furniture; hotels & motels; retail financial services; retailing; service industry
    • September 2000 (Revised July 2001)
    • Case

    Chapters.ca

    By: Michael J. Roberts, Rajiv Lal and Walter J. Salmon
    Describes the challenges facing the online site associated with Canada's largest bricks-and-mortar bookseller. Presents a variety of lenses for examining the economic model of the online versus traditional book-selling business, and asks students to identify the... View Details
    Keywords: Marketing Strategy; Internet and the Web; Business Model; Entrepreneurship; Product Marketing; Business Strategy; Technological Innovation; Canada
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    Roberts, Michael J., Rajiv Lal, and Walter J. Salmon. "Chapters.ca." Harvard Business School Case 801-158, September 2000. (Revised July 2001.)
    • 22 Jul 2008
    • First Look

    First Look: July 22, 2008

    elements do not translate well from manufacturing and what challenges exist in a unique setting, such as this. Download the paper: http://www.hbs.edu/research/pdf/08-001.pdf   Cases & Course MaterialsNew Schools for New Orleans 2008 Harvard View Details
    Keywords: Martha Lagace
    • 03 Mar 2020
    • News

    From Disruption to Collision: The New Competitive Dynamics

    • June 2009 (Revised April 2017)
    • Case

    Christian Dior: A New Look for Haute Couture

    By: Geoffrey Jones and Veronique Pouillard
    The case describes the foundation of Christian Dior, the leading Parisian fashion house, in 1946 and its subsequent globalization strategy. After explaining the historical origins of France's preeminence in upscale fashion, the case explores the challenges to this... View Details
    Keywords: Global Strategy; Globalized Firms and Management; Globalized Markets and Industries; Business History; Innovation Strategy; Luxury; Fashion Industry; France; New York (city, NY)
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    Jones, Geoffrey, and Veronique Pouillard. "Christian Dior: A New Look for Haute Couture." Harvard Business School Case 809-159, June 2009. (Revised April 2017.)
    • 14 Dec 2021
    • News

    The Four Principles Of Change Management

    • May 2011
    • Background Note

    Scale Effects, Network Effects, and Investment Strategy

    By: Willy Shih
    This technical note discusses scale economies, and direct and indirect network effects in the context of building better business models. Some of the great business disasters of the dot.com bubble were companies that scaled their infrastructure without working through... View Details
    Keywords: Business Model; Investment; Price; Crisis Management; Network Effects; Multi-Sided Platforms; Strategy
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    Shih, Willy. "Scale Effects, Network Effects, and Investment Strategy." Harvard Business School Background Note 611-082, May 2011.
    • September 2009 (Revised February 2011)
    • Case

    Intellectual Ventures

    By: Andrei Hagiu, David B. Yoffie and Alison Berkley Wagonfeld
    Intellectual Ventures creates and acquires intellectual property, which it then seeks to monetize through non-exclusive licensing. In early 2009, as an increasing number of companies were trying to position themselves as leading intermediaries in the market for... View Details
    Keywords: Business Model; Innovation and Invention; Intellectual Property; Rights; Service Operations; Research and Development; Technology; Service Industry
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    Hagiu, Andrei, David B. Yoffie, and Alison Berkley Wagonfeld. "Intellectual Ventures." Harvard Business School Case 710-423, September 2009. (Revised February 2011.)
    • January 2004
    • Article

    Corporate Venturing: The Origins of Unilever's Pregnancy Test

    By: Geoffrey Jones and Alison Kraft
    The relative ability of different sizes of firm and organisational designs to develop and sustain dynamic capabilities in innovation and create new businesses remains a matter of contention. While Chandler among many others has emphasised the pre-eminent role of large... View Details
    Keywords: Business Ventures; Organizational Design; Technological Innovation; Business Startups; Venture Capital; Brands and Branding; Multinational Firms and Management; Product Development; Product Launch; Corporate Entrepreneurship; Great Britain
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    Jones, Geoffrey, and Alison Kraft. "Corporate Venturing: The Origins of Unilever's Pregnancy Test." Business History 46, no. 1 (January 2004): 100–122.
    • 25 Apr 2014
    • Video

    Randy Haykin - Making A Difference

      William R. Kerr

      William Kerr is the D’Arbeloff Professor of Business Administration at Harvard Business School. Bill is Senior Associate Dean for Faculty Development and Research, co-director of Harvard’s Managing the Future of Work initiative, and faculty chair of the... View Details

      Keywords: communications; computer; consulting; high technology; information technology industry; management consulting; manufacturing; telecommunications; venture capital industry
      • 13 Oct 2020
      • Video

      Managers, respect your workers’ time by setting the right tone

      • 08 Apr 2015
      • News

      The Assertive Girl's Guide To Getting What You Want

        Richard S. Tedlow

        Richard S. Tedlow is the Class of 1949 Professor of Business Administration at the Harvard Business School, where he is a specialist in the history of business.

        Professor Tedlow received his B.A. from Yale in 1969 and his M.A. and Ph.D. in history from... View Details

        Keywords: advertising; computer; marketing industry; retailing; semiconductor; tire
        • 02 Oct 2018
        • First Look

        New Research and Ideas, October 2, 2018

        in much the same way that historical perspectives helped to shape the first generation of endogenous growth theories. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55039 September 21, 2018 Harvard Business Review View Details
        Keywords: Dina Gerdeman

          Julia B. Austin

          Julia Austin is a Senior Lecturer at Harvard Business School’s Rock Center for Entrepreneurship where she currently teaches Startup Operations. Julia is also a certified Executive Coach, board member, startup advisor and angel investor... View Details

          • September 2007 (Revised February 2010)
          • Case

          Compass Box Whisky Company

          Compass Box Whisky Company is facing a changing supply situation and is evaluating switching to a business model with high inventory and long lead times. The company must consider what the change will mean for operations, risk, and measuring profitability. View Details
          Keywords: Financial Statements; Business Model; Profit; Product; Supply Chain; Organizational Change and Adaptation; Risk and Uncertainty
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          Autrey, Romana L., and Devin M. Shanthikumar. "Compass Box Whisky Company." Harvard Business School Case 108-032, September 2007. (Revised February 2010.)
          • 2011
          • Working Paper

          Embracing Paradox

          By: Michael Tushman, Wendy K. Smith and Andy Binns
          Trying to resolve the paradox between innovation and the core business only weakens the CEO and dooms the company. Exceptional leaders embrace tensions associated with exploiting prior strategies even as they explore into the future. View Details
          Keywords: Cash Flow; Innovation Strategy; Leadership; Management Teams; Resource Allocation; Conflict of Interests; Business Strategy
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          Tushman, Michael, Wendy K. Smith, and Andy Binns. "Embracing Paradox." Harvard Business School Working Paper, No. 11-110, April 2011.

            Bharat N. Anand

            Bharat N. Anand is the Vice Provost for Advances in Learning at Harvard University, and the Henry R. Byers Professor of Business Administration at Harvard Business School.

            Professor Anand is an expert in digital strategy, media and... View Details

            Keywords: broadcasting; entertainment; information; media; motion pictures; music; publishing industry; sports; television
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