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  • All HBS Web  (3,478)
    • News  (793)
    • Research  (2,356)
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    • Multimedia  (29)
  • Faculty Publications  (1,180)

Show Results For

  • All HBS Web  (3,478)
    • News  (793)
    • Research  (2,356)
    • Events  (2)
    • Multimedia  (29)
  • Faculty Publications  (1,180)
← Page 121 of 3,478 Results →
  • 12 Jul 2010
  • Research & Ideas

Rocket Science Retailing: A Practical Guide

with a career and seeks to find employees who are looking for one, too. In fact, during the training period, all trainees are offered $2,000 to quit Zappos: Most decline the offer. Zappos's approach to View Details
Keywords: by Martha Lagace; Retail; Auto
  • 19 May 2003
  • Research & Ideas

Expensing Options Won’t Hurt High Tech

companies' market prices. More seriously, however, the claim simply ignores the fact that a lack of cash need not be a barrier to compensating executives. Rather than issuing options directly to employees, companies can always issue them to underwriters and then pay... View Details
Keywords: by Zvi Bodie, Robert S. Kaplan & Robert C. Merton
  • September 2016 (Revised July 2017)
  • Supplement

Transferring Knowledge Between Projects at NASA JPL (B)

By: Dorothy Leonard and Christopher Myers
At the conclusion of the (A) case, Jennifer Trosper needed to decide whether or not to throw her support behind the training and outreach represented by the ROV-E program to build small rovers like the ones used on the surface of Mars by NASA JPL. The (B) case... View Details
Keywords: Knowledge Sharing; Knowledge Management; Employees; Experience and Expertise; Decision Making; Aerospace Industry; United States
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Leonard, Dorothy, and Christopher Myers. "Transferring Knowledge Between Projects at NASA JPL (B)." Harvard Business School Supplement 917-405, September 2016. (Revised July 2017.)
  • May–June 2013
  • Article

Can Global Brands Create Just Supply Chains? Response: Promoting Political Mobilization

By: Jodi L. Short and Michael W. Toffel
Codes of conduct indicate that working conditions are improving overall at the factories being monitored by multinational corporations, and that these codes of conduct also create possibilities for political mobilization that can improve labor conditions more broadly. View Details
Keywords: Regulation; Auditing; Labor Relations; Occupational Safety; Environmental Operations; Environmental Regulation; Employees; Labor; Labor and Management Relations; Governing Rules, Regulations, and Reforms; Manufacturing Industry; China; Bangladesh; India; Honduras; Nicaragua; Pakistan; Guatemala; Malaysia; Viet Nam
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Short, Jodi L., and Michael W. Toffel. "Can Global Brands Create Just Supply Chains? Response: Promoting Political Mobilization." Boston Review 38, no. 3 (May–June 2013).
  • 01 Jun 2010
  • News

MBAs on a Mission

was typical for an HBS Leadership Fellow. The program catapults new grads into high-level positions at nonprofit and public-sector organizations, offering access to CEO-level management and decision-making. Meanwhile, organizations... View Details
Keywords: Sarah Auerbach;Deborah Blagg;Julia Hanna; Management; Management; Management; Management
  • May 2024
  • Teaching Note

Making Progress at Progress Software (A) and (B)

By: Katherine Baldiga Coffman, Hannah Riley Bowles, Emma Ronzetti and Alexis Lefort
Teaching Note for HBS Case Nos. 924-010 and 924-011. View Details
Keywords: Leading Change; Organizational Culture; Performance Evaluation; Prejudice and Bias; Employee Relationship Management; Personal Development and Career; Technology Industry
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Coffman, Katherine Baldiga, Hannah Riley Bowles, Emma Ronzetti, and Alexis Lefort. "Making Progress at Progress Software (A) and (B)." Harvard Business School Teaching Note 924-004, May 2024.
  • 01 Jun 1998
  • News

Diversity and Community

full pay to work for community organizations. At IBM, on the recommendation of eight workforce diversity task forces consisting of company employees (Asian, Black, Hispanic, Native American, Gay/Lesbian, People with Disabilities, White... View Details
Keywords: Garry Emmons
  • 01 Jun 1997
  • News

New Releases

managerial formula. His book is designed to help managers understand that distinction and show them how to adapt and respond accordingly. The Service Profit Chain by James L. Heskett, W. Earl Sasser, Jr., and Leonard A. Schlesinger (Free... View Details
  • 14 Sep 2015
  • Research & Ideas

Rewriting the Rules of Service Competition

Editor's Note: Harvard Business School professors James Heskett, W.  Earl Sasser, and Leonard A. Schlesinger literally wrote the book on service industry management with The Service Profit Chain. Now the trio is back with What Great... View Details
Keywords: by James Heskett, W. Earl Sasser & Leonard A. Schlesinger; Retail
  • 23 Jul 2018
  • Research & Ideas

The Open Office Revolution Has Gone Too Far

(like employee satisfaction). Those are fine for understanding individual perceptions, but aren’t so good at quantifying real behavioral responses and organizational performance outcomes from open offices. The gap between perceptions and... View Details
Keywords: Re: Ethan S. Bernstein

    Alan C. Greenberg

    As head of one of the nation’s leading securities trading, investment banking, and brokerage firms, Greenberg became a legend with his ability to both deliver profits and champion ethics. Greenberg encouraged his Bear Stearns employees to... View Details
    Keywords: Finance
    • 01 Jun 2012
    • News

    Faculty Research Online

    HBS Cases: Overcoming the Stress of ‘Englishnization’ CEOs of global companies increasingly mandate that their employees learn English. The problem: these workers can experience a loss of status and believe they aren’t as effective in... View Details
    Keywords: Clothing and Clothing Accessories Stores; Retail Trade
    • March 2001 (Revised September 2002)
    • Case

    Merck Latin America (D): Mexico

    By: Michael Beer and James Weber
    Examines Merck's change effort in Mexico from the perspective of the local employees. View Details
    Keywords: Change Management; Cross-Cultural and Cross-Border Issues; Multinational Firms and Management; Employees; Operations; Perspective; Pharmaceutical Industry; Mexico
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    Beer, Michael, and James Weber. "Merck Latin America (D): Mexico." Harvard Business School Case 401-032, March 2001. (Revised September 2002.)
    • Web

    Staff Catering Guidelines | About

    Staff Catering Guidelines Introduction HBS does not pay for meals (breakfast, lunch, dinner, and snacks) when the only recipients are HBS employees. This includes meals catered by Restaurant Associates, or any other food service vendors or restaurants. The policy... View Details
    • Student-Profile

    Dafna Bearson

    wanted to dive into the black box of the firm to ask about management practices, the governance of the business, workplace culture, and more so that I can learn how the collection and intersection of these factors affect work and business... View Details
    • 01 Dec 2020
    • News

    Tried and Tested

    are active, I’m also looking for, as Katie mentioned, a situation that is really meaningful to somebody’s life. I know that employees talk quite a bit about their managers and how that View Details
    Keywords: Jen McFarland Flint; Scientific Research and Development Services
    • 25 Mar 2001
    • Research & Ideas

    Who Wants to Be an Entrepreneur? [Part II]

    operating expertise. From the October 1998 opening through the end of last year, Zoots mushroomed into six states, with 41 retail locations and 124 home-delivery routes served by purple Zoots vans. Krasnow and his management team oversaw... View Details
    Keywords: by John S. Rosenberg
    • June 10, 2025
    • Article

    Research: When Help Isn’t Helpful

    By: Colin M. Fisher, Julianna Pillemer and Teresa M. Amabile
    Asking for and receiving help at work can boost employees’ creativity, help them learn new skills, and strengthen their interpersonal ties. Yet a years-long study at a global design consultancy found that even in organizations with strong helping cultures, a... View Details
    Keywords: Organizational Culture; Employees; Talent and Talent Management
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    Fisher, Colin M., Julianna Pillemer, and Teresa M. Amabile. "Research: When Help Isn’t Helpful." Harvard Business Review Digital Articles (June 10, 2025).
    • Fall 2023
    • Article

    Identify Critical Roles to Improve Performance

    By: Boris Groysberg, Eric Lin, Abhijit Naik and Sascha L Schmidt
    Putting strategy into play requires knowing your organization’s crucial roles and making sure your best talent occupies them. View Details
    Keywords: Talent and Talent Management; Employees; Organizational Structure
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    Groysberg, Boris, Eric Lin, Abhijit Naik, and Sascha L Schmidt. "Identify Critical Roles to Improve Performance." MIT Sloan Management Review 65, no. 1 (Fall 2023): 58–61.
    • 16 Jul 2024
    • Op-Ed

    Corporate Boards Are Failing in Their No. 1 Duty

    with Azure, acquiring LinkedIn in social media and Activision/Blizzard in gaming, and investing in OpenAI to gain control of ChatGPT. Equally important, he transformed the Microsoft culture from an arrogant bureaucracy into an empowered organization focused on growth... View Details
    Keywords: by Bill George
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