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  • All HBS Web  (6,924)
    • People  (62)
    • News  (2,515)
    • Research  (2,306)
    • Events  (6)
    • Multimedia  (14)
  • Faculty Publications  (338)
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  • 2025
  • Working Paper

The Cybernetic Teammate: A Field Experiment on Generative AI Reshaping Teamwork and Expertise

By: Fabrizio Dell'Acqua, Charles Ayoubi, Hila Lifshitz, Raffaella Sadun, Ethan Mollick, Lilach Mollick, Yi Han, Jeff Goldman, Hari Nair, Stew Taub and Karim R. Lakhani
We examine how artificial intelligence transforms the core pillars of collaboration— performance, expertise sharing, and social engagement—through a pre-registered field experiment with 776 professionals at Procter & Gamble, a global consumer packaged goods company.... View Details
Keywords: Artificial Intelligence; Teamwork; Human-machine Interaction; Productivity; Skills; Innovation; Field Experiment; AI and Machine Learning; Groups and Teams; Competency and Skills; Performance Productivity; Collaborative Innovation and Invention; Product Development
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Dell'Acqua, Fabrizio, Charles Ayoubi, Hila Lifshitz, Raffaella Sadun, Ethan Mollick, Lilach Mollick, Yi Han, Jeff Goldman, Hari Nair, Stew Taub, and Karim R. Lakhani. "The Cybernetic Teammate: A Field Experiment on Generative AI Reshaping Teamwork and Expertise." Harvard Business School Working Paper, No. 25-043, March 2025.
  • 01 Feb 1998
  • News

Innovative Course Brings Students and Alumni Together

gave them a rare chance to reflect on their daily work and to think about their managerial strengths and weaknesses. Says Garvin, "The project has given me many useful insights, as well, into the powerful role technology can play in... View Details
Keywords: Meg Gardner; photo by Joshua Lavine

    Regina E. Herzlinger

    Regina E. Herzlinger is the Nancy R. McPherson Professor of Business Administration at the Harvard Business School. She was the first woman to be tenured and chaired at Harvard Business School and serve on many established and start-up corporate health care/medical... View Details

    Keywords: health care; insurance industry; medical devices; retailing; digital health
    • 26 May 2023
    • Blog Post

    Bringing Space Tech Back to Earth

    Space exploration has produced so many technologies that are now part of everyday life. Polymers in space suits became the flame-retardant suits used by firefighters. Miniature imaging systems became the cameras used in smartphones. Even... View Details

      Karim R. Lakhani

      Karim R. Lakhani is the Dorothy & Michael Hintze Professor of Business Administration at the Harvard Business School. He specializes in technology management, innovation, digital transformation and artificial... View Details

      Keywords: biotechnology; communications; computer; health care; high technology; information technology industry; internet; pharmaceuticals; software; video games
      • 09 Mar 2023
      • Blog Post

      African American Student Union Spotlight on Joint Degrees

      your other degree program, and why? I applied to HBS as part of the 2+2 program while I was a senior in college. I was attracted by the opportunity to spend time developing my skill set in the professional... View Details
      • 01 Sep 2024
      • News

      Back to School

      There are some things you just can’t learn in an HBS classroom—what it takes to jump out of an airplane, for instance, or the experience of playing at the World Series of Poker. Yet those kinds of out-of-office pursuits are important, says HBS assistant professor Jon... View Details
      Keywords: April White; illustrations by Josh Cochran
      • 11 Aug 2009
      • First Look

      First Look: August 11, 2009

      essay, this uncommonly readable book answers the questions of how American business powered most of the twentieth century and was then severely challenged in the twenty-first, first by its own mistakes and then View Details
      Keywords: Martha Lagace
      • 16 Dec 2013
      • HBS Case

      D’O: Making a Michelin-Starred Restaurant Affordable

      success of the 10-year-old D'O and poses questions about Oldani's plans for growth. Both the chef and the professor met with Harvard Business School Working Knowledge to talk about the secrets to Oldani's... View Details
      Keywords: by Carmen Nobel & Joanie Tobin; Food & Beverage

        Janice H. Hammond

        Janice H. Hammond is the Jesse Philips Professor of Manufacturing. She currently serves as coursehead for the new MBA required course, Data Science for Managers. She serves as program chair for the HBS Executive Education International Women’s Foundation and Women’s... View Details

        Keywords: apparel; distribution; e-commerce industry; manufacturing; retailing; textiles; transportation
        • 15 Dec 2009
        • First Look

        First Look: Dec. 15, 2009

        numerous challenges. Pierre, who took the lead in the initiative, had to select the right people to compose a team that had all the expertise and knowledge required to develop an entirely new market offering. A competitive move View Details
        Keywords: Martha Lagace
        • 21 Dec 2023
        • Blog Post

        Top 10 MBA Voices Blogs of 2023

        dabbled in entrepreneurship by working part-time as a real estate agent, and was heavily involved as a second-grade tutor and board member for a non-profit organization focused on the Chicago Public Schools... View Details
        • 24 Apr 2007
        • First Look

        First Look: April 24, 2007

        United Kingdom are used as instruments. We find evidence to support each mechanism. Our results suggest that input-output dependencies are the most important factor, followed by labor pooling. Download View Details
        Keywords: Sean Silverthorne

          Peter Tufano

          Peter Tufano is a Baker Foundation Professor at Harvard Business School and Senior Advisor to the Harvard Salata Institute for Climate and Sustainability. From 2011 to 2021, he served as the Peter Moores Dean at View Details

          Keywords: asset management; banking; brokerage; credit card; education industry; energy; federal government; financial services; insurance industry; investment banking industry; microfinance; mining; nonprofit industry; oil & gas; petroleum; real estate; retail financial services; state government; utilities; video games
          • 14 May 2012
          • Research & Ideas

          Breaking the Smartphone Addiction

          millions of dollars for the most senior partners, as well as for unequaled exposure to colleagues and clients of the highest caliber working together to tackle pressing problems faced by the world's leading... View Details
          Keywords: by Leslie A. Perlow
          • 10 Nov 2009
          • First Look

          First Look: Nov. 10

          as the team had already made significant design progress. The team was also working under a tight budget and delivery deadline. However, the aesthetics would appear to be greatly improved by changing the... View Details
          Keywords: Martha Lagace
          • 01 Jun 1996
          • News

          Reinventing Marketing

          advertising industry. Other important work is being done by four new assistant professors, including Narakesari Narayandas's study of long-term relationships between manufacturers and vendors, Susan M.... View Details
          Keywords: Mary Jane Higgins; Illustration by Peter Hoey
          • 12 Oct 1999
          • Research & Ideas

          Right from the Start: Common Traps for the New Leader

          because they are incapable or outdated, or even wish to mislead. Falling Prey To Successor Syndrome At greatest risk is the new leader hired as second-in-command with the expectation that success will lead to promotion to the top position. In the absence of a solid... View Details
          Keywords: by Dan Ciampa & Michael D. Watkins
          • Profile

          Charles Jennings

          How has HBS prepared you for your current role and your long term career? HBS has improved my mental flexibility in handling new and challenging situations by exposing me to a... View Details
          Keywords: Energy / Extractive Minerals; Manufacturing; Other Financial Services
          • 01 Jun 1998
          • News

          John (“Bo”) Kemp

          prepare for classes as well? "It was pretty tough," he admits with a smile. "But I thrived on working with people from different sectors of the HBS community on a variety of issues." Getting along with... View Details
          Keywords: Nancy O. Perry; photograph by Webb Chappell
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