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  • All HBS Web  (8,226)
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  • May 2017
  • Teaching Note

Hilti Fleet Management (A) and (B)

By: Ramon Casadesus-Masanell, Oliver Gassmann and Roman Sauer
These notes are meant to accompany Hilti Fleet Management (A): Turning a Successful Business Model on Its Head (717-427) and Hilti Fleet Management (B): Towards a New Business Model (717-465).
This case explores the introduction of fleet management in the... View Details
Keywords: Hilti; Business Model Innovation; BMI; Fleet Management; Decision-making; Implementation; Power Tools Industry; Europe; Switzerland; Liechtenstein; Business Model; Restructuring; Transformation; Transition; Customer Value and Value Chain; Customer Focus and Relationships; Construction; Innovation and Invention; Leasing; Strategy; Decision Making; Growth Management; Construction Industry; Switzerland; Liechtenstein; Germany; Austria; Europe; United States; Asia; Brazil; China; Latin America; Africa; Japan; Hong Kong; France; Italy; Spain
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Casadesus-Masanell, Ramon, Oliver Gassmann, and Roman Sauer. "Hilti Fleet Management (A) and (B)." Harvard Business School Teaching Note 717-507, May 2017.
  • September 2016
  • Article

Value Based Care and Bundled Payments: Anesthesia Care Costs for Outpatient Oncology Surgery Using Time-driven Activity-based Costing

By: Katy E. French, Alexis B. Guzman, Augustin C. Rubio, John C. Frenzel and Thomas Feeley
Background: With the movement towards bundled payments, stakeholders should know the true cost of the care they deliver. Time-driven activity-based costing (TDABC) can be used to estimate costs for each episode of care. In this analysis, TDABC is used to both... View Details
Keywords: Cost; Insurance; Health Care and Treatment; Insurance Industry; Health Industry
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French, Katy E., Alexis B. Guzman, Augustin C. Rubio, John C. Frenzel, and Thomas Feeley. "Value Based Care and Bundled Payments: Anesthesia Care Costs for Outpatient Oncology Surgery Using Time-driven Activity-based Costing." Healthcare: The Journal of Delivery Science and Innovation 4, no. 3 (September 2016): 173–180.

    William A. Sahlman

    William Sahlman is a Baker Foundation Professor of Business Administration at Harvard Business School.

    Mr. Sahlman received an A.B. degree in Economics from Princeton University (1972), an M.B.A. from Harvard University (1975), and a Ph.D. in Business... View Details

    Keywords: food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing; food processing
    • 04 Jan 2017
    • What Do You Think?

    How Much Bureaucracy is a Good Thing in Government and Business?

    (overtasking its members in a way) that forces prioritization.” In the context of other comments, it suggested the question: Are bureaucracies worth improving? What do you think? Original column The process leading up to a transfer of... View Details
    Keywords: by James L. Heskett
    • Research Summary

    Overview

    By: Iavor I. Bojinov
    Over the last decade, technology companies like Amazon, Google, and Netflix have pioneered data-driven research and development processes centered on massive experimentation. However, as companies increase the breadth and scale of their experiments to millions of... View Details
    • 04 Feb 2014
    • Working Paper Summaries

    From Crowds to Collaborators: Initiating Effort and Catalyzing Interactions Among Online Creative Workers

    Keywords: by Kevin J. Boudreau, Patrick Gaule, Karim R. Lakhani, Christoph Riedl & Anita Williams Woolley
    • 24 Oct 2018
    • Sharpening Your Skills

    Startup or Established Company? Which Is Best for You?

    executive teams can be world class or “legacy” leaders who can’t move with the times. There are many tradeoffs when factoring leadership into the decision process of startup versus mature. Startup founded by serial entrepreneurs. This can... View Details
    Keywords: by Julia B. Austin
    • Web

    Ways to Give Today - Alumni

    check, credit card, or brokerage/security transfer. Alumni and friends who are interested in making a gift should contact HGF’s administrator Sandra Fernandes ( sandra@sfernandes.com ) for more information. Processing times for gifts made... View Details
    • Web

    Leadership Fellows

    organization's success Involve managerial and leadership development activities distinct from a permanent full-time position There are two routes to becoming a Leadership Fellow: HBS Sourced: Leadership Fellow positions sourced by HBS are selected through an... View Details
    • September 1996 (Revised April 1998)
    • Case

    Mobil USM&R (B): New England Sales and Distribution

    By: Robert S. Kaplan
    The general manager of a local gasoline/distillate sales and distribution business unit must communicate a new strategy to the unit's 300 employees. An initial strategic planning exercise identified a high-priority list of opportunities that blended the parent... View Details
    Keywords: Balanced Scorecard; Adoption; Strategic Planning; Customization and Personalization; Management Practices and Processes; Growth and Development Strategy; Measurement and Metrics; Motivation and Incentives; Performance Evaluation; Energy Industry; Mining Industry; United States
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    Kaplan, Robert S. "Mobil USM&R (B): New England Sales and Distribution." Harvard Business School Case 197-026, September 1996. (Revised April 1998.)
    • October 2009
    • Article

    Negotiation Analysis: From Games to Inferences to Decisions to Deals

    By: James K. Sebenius
    Exemplified by the pioneering work of Howard Raiffa and often expressed in the pages of the Negotiation Journal, the emergent prescriptive field of "negotiation analysis" progressively developed from Raiffa's early contributions to game theory and to his later... View Details
    Keywords: Decision Choices and Conditions; Negotiation Participants; Negotiation Preparation; Negotiation Process; Negotiation Tactics; Game Theory
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    Sebenius, James K. "Negotiation Analysis: From Games to Inferences to Decisions to Deals." Negotiation Journal 25, no. 4 (October 2009): 449–465.
    • 05 Jul 2006
    • Working Paper Summaries

    Do Managers’ Heuristics Affect R&D Performance Volatility? A Simulation Informed by the Pharmaceutical Industry

    Keywords: by Francesca Gino & Gary P. Pisano; Pharmaceutical
    • Research Summary

    Fitting In Without Giving In: Addressing the Effectiveness-Authenticity Dilemma in Cross-Cultural Interactions

    In this project, Andy Molinsky and I examine the process of adapting to a new culture as it unfolds in specific episodes. A common assumption in practice and research is that when faced with a new cultural context, one needs to either adopt the cultural scripts of... View Details

    Keywords: Cultural Adaptation; Cross-cultural Dynamics; Authenticity
    • January 2025
    • Technical Note

    Note on Estate Planning

    By: Christina R. Wing, Maryann G Bell and Kara A Perusse
    Crafting a comprehensive estate plan is not just about ensuring the smooth transfer of assets; it is about leaving a lasting legacy and protecting your loved ones from unnecessary stress and complications after you are gone. Estate planning is a particularly important... View Details
    Keywords: Family Business; Transition; Management Succession; Family Ownership; Planning
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    Wing, Christina R., Maryann G Bell, and Kara A Perusse. "Note on Estate Planning." Harvard Business School Technical Note 625-095, January 2025.
    • 2007
    • Book

    Carbon Strategies: How Leading Companies Are Reducing Their Climate Change Footprint

    By: Andrew J. Hoffman
    Carbon Strategies describes specific steps any business can take to implement sound, practical, climate-related corporate policies. Based on Andrew J. Hoffman’s widely praised report from the Pew Center on Global Climate Change, and significantly revised in light of... View Details
    Keywords: Climate Change; Business Strategy; Corporate Social Responsibility and Impact; Policy
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    Hoffman, Andrew J. Carbon Strategies: How Leading Companies Are Reducing Their Climate Change Footprint. University of Michigan Press, 2007. (Korean Edition: 십년 후 기업의 순위를 뒤바꿀 탄소전략, Tendedero, 2009.)
    • November 2021
    • Article

    Borrower Leakage from Costly Screening: Evidence from SME Lending in Peru

    By: Irani Arraiz, Miriam Bruhn, Benjamin N. Roth, Claudia Ruiz-Ortega and Rodolfo Stucchi
    We provide evidence that commercial lenders in Peru suffer leakages in their loan approval process. Leveraging a discontinuity in the loan approval process of a large bank, we find that receiving a loan approval from the bank causes loan applicants to receive offers... View Details
    Keywords: Information Spillovers; SME Lending; Financial Inclusion; Banks and Banking; Financing and Loans; Small Business; Information; Peru
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    Arraiz, Irani, Miriam Bruhn, Benjamin N. Roth, Claudia Ruiz-Ortega, and Rodolfo Stucchi. "Borrower Leakage from Costly Screening: Evidence from SME Lending in Peru." Journal of Development Economics 153 (November 2021).
    • April 2020
    • Case

    Ment.io: Knowledge Analytics for Team Decision Making

    By: Yael Grushka-Cockayne, Jeffrey T. Polzer, Susie L. Ma and Shlomi Pasternak
    Ment.io was a software platform that used proprietary data analytics technology to help organizations make informed and transparent decisions based on team input. Ment was born out of founder Joab Rosenberg’s frustration that, while organizations collected ever... View Details
    Keywords: Decision Making; Information Technology; Knowledge; Knowledge Acquisition; Knowledge Management; Operations; Information Management; Product; Product Development; Entrepreneurship; Business Startups; Communications Industry; Information Industry; Information Technology Industry; Web Services Industry; Middle East; Israel
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    Grushka-Cockayne, Yael, Jeffrey T. Polzer, Susie L. Ma, and Shlomi Pasternak. "Ment.io: Knowledge Analytics for Team Decision Making." Harvard Business School Case 420-078, April 2020.
    • November–December 2019
    • Article

    Making Sense of Soft Information: Interpretation Bias and Loan Quality

    By: Dennis Campbell, Maria Loumioti and Regina Wittenberg Moerman
    We explore whether behavioral biases impede the effective processing and interpretation of soft information in private lending. Taking advantage of the internal reporting system of a large federal credit union, we delineate three important biases likely to affect the... View Details
    Keywords: Soft Information; Lending; Banking; Information; Financing and Loans; Banks and Banking; Decision Making
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    Campbell, Dennis, Maria Loumioti, and Regina Wittenberg Moerman. "Making Sense of Soft Information: Interpretation Bias and Loan Quality." Art. 101240. Journal of Accounting & Economics 68, nos. 2-3 (November–December 2019).
    • January 2019 (Revised July 2022)
    • Case

    Jain Irrigation Systems Limited: Continuing a Legacy

    By: Forest Reinhardt, Gunnar Trumbull and Mahima Rao-Kachroo
    Founded in 1963 by Bhavarlal Jain (Bhau), who believed in “providing solutions for every problem,” Jain Irrigation in 2018 had a global footprint and $1.1 billion in revenue. Bhau had insisted that his business add value to farmers' lives and promote sustainable... View Details
    Keywords: Family Business; Mission and Purpose; Corporate Social Responsibility and Impact; Strategic Planning; Problems and Challenges; India
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    Reinhardt, Forest, Gunnar Trumbull, and Mahima Rao-Kachroo. "Jain Irrigation Systems Limited: Continuing a Legacy." Harvard Business School Case 719-044, January 2019. (Revised July 2022.)
    • 2020
    • Working Paper

    Team Learning and Superior Firm Performance: A Meso-Level Perspective on Dynamic Capabilities

    By: Jean-François Harvey, Henrik Bresman, Amy C. Edmondson and Gary P. Pisano
    This paper proposes a team-based, meso-level perspective on dynamic capabilities. We argue that team-learning routines constitute a critical link between managerial cognition and organization-level processes of sensing, seizing, and reconfiguring. We draw from the... View Details
    Keywords: Dynamic Capabilities; Innovation; Strategic Change; Teams; Team Learning; Groups and Teams; Learning; Innovation and Invention; Change; Performance
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    Harvey, Jean-François, Henrik Bresman, Amy C. Edmondson, and Gary P. Pisano. "Team Learning and Superior Firm Performance: A Meso-Level Perspective on Dynamic Capabilities." Harvard Business School Working Paper, No. 19-059, December 2018. (Revised January 2020.)
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