Organization Process - Publications - Faculty & Research

09 Sep 2016
News

MaiTai Global and Kiteboarding

in the sun doing nothing. So when they take a break, they're much more inclined to hit the water and do something invigorating, exciting, and like what they do in their jobs, is a multivariate equation where they're just processing a lot... View Details

26 Mar 2014
Research & Ideas

How Electronic Patient Records Can Slow Doctor Productivity

that you might be changing existing communication patterns among staff” One likely reason for the decline: processing electronic records can change the way staff members communicate with one another, clogging up what had been a well-oiled... View Details

Keywords: by Dina Gerdeman; Health

21 May 2020
Blog Post

Creating a World with Trusted Leaders: An Open Letter from MBA Students

process for the three of us. We were extremely thankful for the support that we received from our professors, HBS, as well as the Harvard and MBA communities. Professor Ryan Buell, who teaches Managing Service Operations, responded to our... View Details

21 Dec 2018
Blog Post

How “Career Imprinting” Shapes Leaders

new book, Career Imprints: Creating Leaders Across an Industry, is scheduled to be published in April by Jossey-Bass. Mallory Stark: What is career imprinting? Monica Higgins: Career imprinting refers to the process by which individuals... View Details

Keywords: by Mallory Stark

June 2008 (Revised October 2010)
Case

Patient Flow at Brigham and Women's Hospital (A)

By: Anita L. Tucker and Jillian Alexandra Berry

Brigham and Women's Hospital challenged a team of physicians to improve patient flow from the Emergency Department to Intensive Care Units (ICUs). One of the team members, Selwyn Rogers, Director of the Surgical Intensive Care Unit (SICU) at Brigham and Women's... View Details

Keywords: Change Management; Health Care and Treatment; Service Operations; Business Processes; Performance Productivity; Conflict and Resolution; Health Industry; Massachusetts

Citation

Educators

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23 Oct 2019
News

After the Storm

inappropriate behavior and misconduct with Noble alumni, and the board appointed Jones as his replacement. Now a year into the role, Jones talks to Associate Editor Jen Flint about how she faced the challenge of taking over an View Details

Keywords: Elementary and Secondary Schools; Educational Services

01 Aug 2018
What Do You Think?

Are Free Trade and Free Markets Quaint Ideas From the Past?

policies. At the risk of oversimplification, the argument is that globalization combined with free markets has created disruptions that have led to social costs. This has fostered populist governments who are promising to reverse the costs by invoking trade... View Details

Keywords: by James Heskett

26 Nov 2001
Research & Ideas

Women Entrepreneurs Use Springboard for Funding

is the opportunity for these wonderful entrepreneurs to earn and return to those investors." Organized by the Washington, D.C.-based nonprofit Springboard Enterprises, in tandem with the Center for Women & Enterprise, a... View Details

Keywords: by Martha Lagace

10 Jul 2000
Research & Ideas

The State of the Markets

and the United States: Dr. Werner G. Seifert, chairman of Deutsche Borse (the German Stock Exchange) and an architect of the planned merger between his Frankfurt-based organization and the London Stock Exchange; James L. Cochrane, senior... View Details

Keywords: by James E. Aisner

16 Mar 2023
Blog Post

HySynergy and Crossbridge Energy

with two shipping companies weighing green fuel options such as ammonia, methanol, and hydrogen. We also heard from a transmission system operator (TSO) that is in the process of expanding pipeline infrastructure for a hydrogen future. A... View Details

01 Oct 2001
News

Making a World of Difference

side, telling stories and getting to know each other, any fear and prejudice they may have felt before meeting is gone. This is the sort of scene that Alan B. Slifka (MBA '53) had in mind in 1989 when he cofounded The Abraham Fund, a nonprofit View Details

Keywords: Young, Susan; Management of Companies and Enterprises; Management

04 Sep 2007
Research & Ideas

Jumpstarting Innovation: Using Disruption to Your Advantage

often approach innovation and disruption much differently. Having worked hard to align strategy and organization to support the current business, they develop tunnel vision, encouraging employees, customers, suppliers, and partners to... View Details

Keywords: by Lynda M. Applegate

Web

Past Projects | Social Enterprise | Harvard Business School

"Pilot: New York City" was released in October 2023. The press release can be found here and the full report here . Boston Public Schools Hiring Process Improvement Spring 2022 | Focus : Education Operations Team: Jenny Zhou Description:... View Details

04 Sep 2012
Research & Ideas

Why Most Leaders (Even Thomas Jefferson) Are Replaceable

including Thomas Jefferson and Jack Welch. More on them later.) Under most circumstances, a leader is elected or appointed. And it makes no difference who ends up in power so long as the person is experienced and is hired through the structured View Details

Keywords: by Kim Girard

19 Nov 2007
Lessons from the Classroom

Teaching The Moral Leader

leadership—setting the rules within which an organization pursues a moral task—and it flows from being comfortable enough with ambiguity to focus on the process of work as well as its goal. Leaders also... View Details

Keywords: by Sarah Jane Gilbert; Education

Web

Global Opportunity Fellowship GO: ASIA - Alumni

Given the restrictions under Federal and certain state laws on political activity by organizations such as Harvard University, HBS will not provide funding for political campaign work; See the FAQs section below for common questions about... View Details

20 Feb 2008
First Look

First Look: February 20, 2008

managers may be trying to categorize their firms as small firms when investors favor small firms. Purchase the paper from SSRN ($5): http://papers.nber.org/papers/w13762 Allocating Marketing Resources Authors:Sunil Gupta and Thomas J. Steenburgh Abstract Marketing is... View Details

Keywords: Martha Lagace

01 Jun 2025
News

Navigating Uncertainty: Dean Datar on HBS’s Path Forward

With Harvard navigating an array of pressures, Jana Kierstead, Executive Director of the MBA and Doctoral Programs and External Relations, spoke with Dean Srikant Datar about how HBS is responding to new challenges while maintaining its focus on strategic priorities.... View Details

01 Feb 1999
News

All in the Family

children into the company. Eventually, in-laws and cousins may find themselves working together and trying to manage an intricate set of relationships as the organization expands and formalizes processes... View Details

Keywords: Marguerite Rigoglioso

Publications