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Publications

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  • All HBS Web  (2,589)
    • People  (11)
    • News  (624)
    • Research  (1,449)
    • Events  (2)
    • Multimedia  (9)
  • Faculty Publications  (508)

Show Results For

  • All HBS Web  (2,589)
    • People  (11)
    • News  (624)
    • Research  (1,449)
    • Events  (2)
    • Multimedia  (9)
  • Faculty Publications  (508)
← Page 121 of 2,589 Results →
  • 17 Apr 2017
  • HBS Case

This Turkish Debt Collector Is Customer-friendly

turn-around artist who had saved many companies from financial distress, Guvenal started by learning as much as he could about Turkasset’s debtors. He and his team discovered many of them were small-business owners suffering from poor... View Details
Keywords: by Michael Blanding; Financial Services
  • 10 Dec 2020
  • Blog Post

A New Case at Harvard Business School Highlights the Real-World Issues for Latinx Considering an MBA

Latinx culture, and is the result of years of collective effort to bolster the number of Latinx applying to business schools and thereby in leadership roles worldwide. In 2015, a culmination of efforts headed by HBS Dean Nitin Nohria and the MBA Admissions View Details
  • 23 Jan 2012
  • Research & Ideas

Break Your Addiction to Service Heroes

Putting Customers At The Core Of Your Business Be the Anti-Hero Our message begins simply enough: you can't be good at everything. In services, trying to do it all brilliantly will lead almost inevitably to mediocrity. Excellence requires... View Details
Keywords: by Deborah Blagg; Service
  • 26 Jan 2010
  • First Look

First Look: Jan. 26

neglected in an atmosphere focused on deregulatory work, is in critical need of new models and theories that can guide effective policy-making. This interdisciplinary volume points the way toward the modernization of regulatory theory. Its essays by View Details
Keywords: Martha Lagace
  • 04 Aug 2020
  • News

How Business Can Advance Racial Equity

so business and leadership were really the world that I grew up in and I realized pretty early that business could be an incredibly powerful force for good and for general human flourishing, as well as a pretty powerful source of destruction, of extraction, of human... View Details
  • 01 Jan 2003
  • News

Greylock

Cablevision, and Tellabs (a maker of telecommunications products) in the late 1960s and 1970s to more recent investments such as Red Hat (a global provider of Linux and open-source technology), Internet Security Systems, online advertising specialist DoubleClick, and... View Details
  • 20 Feb 2018
  • First Look

First Look at New Research and Ideas, February 20, 2018

moved from relative isolation to center stage. Thirty-six of the world’s leading China experts—all affiliates of the renowned Fairbank Center for Chinese Studies at Harvard University—answer key questions about where this new superpower... View Details
Keywords: Sean Silverthorne
  • 12 Jan 2018
  • Cold Call Podcast

Leadership Lessons from a Young Martin Luther King, Jr.

Motel in downtown Memphis. Although he was just 39 years old at the time of his death, the autopsy revealed that he had the heart of a 60 year old. Thirteen years leading the civil rights movement, suppressing the fear that accompanied... View Details
  • 01 Sep 2016
  • News

The Taxi Wars of Jakarta

Grab now operates in six Southeast Asian countries and has raised more than $700 million to date, with another funding round underway. In Indonesia, Grab took an early lead on Uber in part because the service let passengers pay with cash.... View Details
Keywords: Jeffrey Hutton; Illustrations by Josh Cochran
  • 01 Jun 2005
  • News

Profiles from the Class of 2005

combination offered by Ford Motor Company’s management training program. While he excelled at leading teams to solve engineering-based manufacturing problems, it was a stint in sales and marketing that... View Details
Keywords: Roger Thompson; Julia Hanna; James E. Aisner; Graduate profiles; Government; Transportation Equipment Manufacturing; Manufacturing
  • 01 Dec 2006
  • News

Inside Intel

problematic. Far larger than Intel, it was a proud company with a rich history. Worst of all, the microprocessor it had positioned against the 8086, its 16-bit 68000, was believed by many to be a technically superior product. The 8086 sales View Details
Keywords: Richard S. Tedlow; Hanna, Julia; technology; manufacturing; innovation; Computer and Electronic Product Manufacturing; Manufacturing; Electrical Equipment, Appliance, and Component Manufacturing; Manufacturing
  • 22 Apr 2014
  • First Look

First Look: April 22

Shawn A., Martin Kanz, and Leora Klapper Abstract—This paper uses a series of experiments with commercial bank loan officers to test the effect of performance incentives on risk assessment and lending decisions. We first show that while high-powered incentives View Details
Keywords: Sean Silverthorne
  • 15 Apr 2008
  • First Look

First Look: April 15, 2008

bicycle but for whom the folding feature might add value? Finally, should Montague license its technology to one of the leading mainstream bicycle manufacturers in order to increase adoption vs. continuing to go it alone in the product... View Details
Keywords: Martha Lagace
  • Web

Courses by Title - Course Catalog

Founder Selling Entrepreneurial Management Mark Roberge , Lou Shipley Fall 2025 Q2 1.5 Entrepreneurial Sales 101: Founder Selling Entrepreneurial Management Mark Roberge , Lou Shipley , DJ DiDonna Spring 2026 Q3 1.5 Entrepreneurial Sales 102: Building the First Sales... View Details
  • 15 Jun 2021
  • News

Alumni Achievement Awards 2021

being denied on-campus housing because of his race. Fitzhugh hoped to go into sales and marketing, but companies at the time had little interest in hiring an African American. While working as an independent print salesman in Washington, he helped View Details
  • 04 May 2018
  • News

How to Win the Kentucky Derby

valuation. And I had a partner that, when I told him the number, I felt certain that he would say, well, we'll find another one. And the first thing he said was, get the deal done. "Ready for the starts. They're off in the Kentucky Derby! Always Dreaming's going out to... View Details
Keywords: horse racing
  • 01 Dec 2017
  • News

Yoga Inc.

Woodstock in 1969. “Let all our actions, and all our arts, express Yoga,” he told the crowd of some 400,000 people, before leading them in a resounding “om,” a resonant sound considered sacred in yoga texts. In later decades, as the... View Details
Keywords: Deborah Halber
  • 01 Jun 2018
  • News

The Long Run

with a team of fellow alums to create a $2.5 billion technology company. Today, Langford’s focus falls under an entirely different category of urgency: As executive director of the Georgia Prevention Project (GPP), he View Details
Keywords: Julia Hanna; photographed by Melissa Golden
  • 11 Nov 2020
  • Research & Ideas

How Hackathons Help Decide Platform Winners and Losers

breeze about a trendy new third-party tool over a game of Super Smash Bros. in the breakroom. “In most software hackathons, the formal competition aspect is really just a façade to put everyone in a time-bound and high-energy environment. Most View Details
Keywords: by Michael Blanding; Technology
  • 17 Apr 2017
  • Research Event

The Most Pressing Issues for Platform Providers in the Sharing Economy

mission is to bring together leading scholars and business practitioners to study and shape the digital transformation of the economy. Accordingly, “Beyond Chicken and Egg” included three industry executives, as well as two academics who... View Details
Keywords: by Carmen Nobel; Service
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