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  • All HBS Web  (13,409)
    • People  (31)
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  • January 2021 (Revised April 2022)
  • Case

Best Buy's Corie Barry: Confronting the COVID-19 Pandemic

By: William W. George and Amram Migdal
This case examines the leadership of Corie Barry, the new CEO of Best Buy, with a focus on actions the company took in 2020 to adapt to the COVID-19 pandemic. The case includes a history of Best Buy’s strategy and leadership, including the transitions between the... View Details
Keywords: COVID-19 Pandemic; Change; Disruption; Volatility; Communication; Competency and Skills; Customers; Decision Making; Ethics; Fairness; Moral Sensibility; Values and Beliefs; Finance; Cash Flow; Financial Condition; Financial Liquidity; Goods and Commodities; Corporate Governance; Health Pandemics; Human Resources; Executive Compensation; Employees; Employee Relationship Management; Resignation and Termination; Retention; Selection and Staffing; Innovation and Invention; Jobs and Positions; Job Cuts and Outsourcing; Job Design and Levels; Job Interviews; Job Offer; Labor; Employment; Human Capital; Working Conditions; Law; Leadership; Leadership Development; Leadership Style; Management; Business or Company Management; Crisis Management; Growth and Development Strategy; Management Practices and Processes; Management Style; Management Succession; Management Systems; Management Teams; Risk Management; Operations; Distribution; Order Taking and Fulfillment; Logistics; Service Delivery; Service Operations; Supply Chain; Organizations; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Outcome or Result; Personal Development and Career; Retirement; Work-Life Balance; Planning; Strategic Planning; Problems and Challenges; Relationships; Business and Community Relations; Labor and Management Relations; Risk and Uncertainty; Safety; Science; Strategy; Retail Industry; North and Central America; United States; Minnesota
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George, William W., and Amram Migdal. "Best Buy's Corie Barry: Confronting the COVID-19 Pandemic." Harvard Business School Case 321-073, January 2021. (Revised April 2022.)
  • 11 Oct 2021
  • News

Tapping into Our Inner Captain in Times of Crisis

  • 26 Jan 2021
  • News

Leadership’s Digital Transformation: Leading Purposefully in an Era of Context Collapse

  • January 2017 (Revised March 2017)
  • Case

IBM Transforming, 2012–2016: Ginni Rometty Steers Watson

By: Rosabeth Moss Kanter and Jonathan Cohen
To transform IBM for the next technology wave, Ginni Rometty, who became CEO in 2012, led divestment of declining businesses, made acquisitions in digital innovation and cloud computing, formed partnerships with former competitors such as Apple and tech startups, and... View Details
Keywords: Digital; Technological Change; Artificial Intelligence; Data; IBM; Watson; Internet Of Things; Innovation and Invention; Management; Sales; Information Technology; Technological Innovation; Transformation; AI and Machine Learning
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Kanter, Rosabeth Moss, and Jonathan Cohen. "IBM Transforming, 2012–2016: Ginni Rometty Steers Watson." Harvard Business School Case 317-046, January 2017. (Revised March 2017.)
  • September 19, 2019
  • Article

Walmart CEO’s Decision on Guns Is the Kind of Corporate Courage We Need

By: Rosabeth Moss Kanter
Corporate courage is in short supply. CEOs generally avoid controversial public issues lest disgruntled groups strike back. That’s why Walmart’s actions to limit ammunition sales and advocate for new gun safety legislation mark a significant milestone. CEO Doug... View Details
Keywords: Gun Policy; Gun Violence; Social Issues; Corporate Social Responsibility and Impact; Leadership; Change; Policy
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Kanter, Rosabeth Moss. "Walmart CEO’s Decision on Guns Is the Kind of Corporate Courage We Need." CNN.com (September 19, 2019).

    Richard L. Nolan

    Professor Nolan earned his B.A. from the University of Washington in Production and Operations Research in 1962, and his M.B.A and Ph.D. in 1963 and 1966, respectively. Upon graduation in 1966, he joined Boeing Commercial Airplane Company as an Information... View Details

    Keywords: aerospace; information technology industry; internet
    • Research Summary

    My broad research interests include leadership, leader development, leading change, and organizational failures. However, my current focus for the past several years has been around LEADER DEVELOPMENT: How do leaders develop? How can we assist in the development of... View Details
    • Teaching

    Overview

    By: Brian L. Trelstad
    My teaching focuses on innovation and effectiveness in the social sector. My principal course is on Social Entrepreneurship & Systems Change, and it tries to understand how small teams launch new initiatives to solve big, global, systemic problems. I also teach... View Details
    • September 2000
    • Background Note

    Professional Services Module Six: Succeeding in PSFs

    By: Thomas J. DeLong, Ashish Nanda and Scot H. Landry
    Emphasizes the skills and values that we believe successful professionals possess: change management and leadership skills, a proactive career management approach, effective processes of giving and receiving feedback, a clear ethical perspective, balance between... View Details
    Keywords: Management Skills; Service Industry
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    DeLong, Thomas J., Ashish Nanda, and Scot H. Landry. "Professional Services Module Six: Succeeding in PSFs." Harvard Business School Background Note 801-012, September 2000.
    • 23 Aug 2010
    • News

    The Drive to Acquire's Impact on Globalization

    • Program

    Real Estate Management Program

    Summary In today's increasingly unpredictable, competitive real estate sector, your ability to make the best decisions requires a thorough grasp of how the industry is evolving and how the relationships among design, development, financing, and investment are changing.... View Details
    Keywords: Real Estate; Real Estate
    • Web

    Featured Topics - Faculty & Research

    Featured Topics Business and Environment Business History Entrepreneurship Finance Globalization Health Care Human Behavior and Decision-Making Leadership Social Enterprise Technology and Innovation Initiatives & Projects Behavioral... View Details
    • January 2017 (Revised March 2021)
    • Case

    Fitbit

    By: Regina E. Herzlinger, Christine Snively and Sarah Mehta
    In 2019, Fitbit lost its leadership in the wearable sensor market to Apple and to cheaper alternatives.
    Why did it lose its market position?
    How will the proposed acquisition affect it and Google? View Details
    Keywords: Wearable Sensors; Smart Watches In Health Care; Google Acquisition; Health Care and Treatment; Information Technology; Acquisition
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    Herzlinger, Regina E., Christine Snively, and Sarah Mehta. "Fitbit." Harvard Business School Case 317-007, January 2017. (Revised March 2021.)
    • October 2009 (Revised August 2013)
    • Case

    Carolina for Kibera

    By: Kathleen L. McGinn and Cailin B. Hammer
    A growing NGO based in Kibera, Nairobi, Kenya, is facing a complete change in leadership as the founders step back. At the same time, a $1 million grant presents new opportunities and challenges. View Details
    Keywords: Developing Countries and Economies; Negotiation; Organizational Change and Adaptation; Non-Governmental Organizations; Power and Influence; Nairobi; North Carolina
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    McGinn, Kathleen L., and Cailin B. Hammer. "Carolina for Kibera." Harvard Business School Case 910-017, October 2009. (Revised August 2013.)
    • 25 Dec 2021
    • News

    In a Turbulent Time, Baby Boomers Are Set to Pass Unprecedented Wealth to Younger Generations

    • 18 Dec 2020
    • News

    HBS and ELC Team Up to Build Pipeline of Black Executives

    • Clubs

    Consulting for Impact Club

    Keywords: Consulting
    • July 2023 (Revised April 2024)
    • Case

    Raymond Jefferson: Trial by Fire

    By: Anthony Mayo and Carin-Isabel Knoop
    In the spring of 2021, Raymond (Ray) Jefferson applied for a job in President Joseph Biden’s administration. Ten years earlier, false allegations were used to force him to resign from his prior U.S. government position as Assistant Secretary of Labor for Veterans’... View Details
    Keywords: Leadership Style; Personal Development and Career; Ethics; Lawsuits and Litigation
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    Mayo, Anthony, and Carin-Isabel Knoop. "Raymond Jefferson: Trial by Fire." Harvard Business School Case 423-094, July 2023. (Revised April 2024.)
    • January 2003 (Revised August 2003)
    • Case

    General Mills and the Hawthorne Huddle (A)

    Examines the role of General Mills in the formation and leadership of the Hawthorne Huddle. The Huddle was in the Hawthorne neighborhood in Northern Minneapolis, which in 1997 was plagued with high crime and poverty. The Huddle served as a forum, held the first... View Details
    Keywords: Leadership; Corporate Social Responsibility and Impact; Management Succession; Social Issues; Consumer Products Industry; Minneapolis
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    Barrett, Diana, and Sheila McCarthy. "General Mills and the Hawthorne Huddle (A)." Harvard Business School Case 303-067, January 2003. (Revised August 2003.)
    • February 2015 (Revised May 2017)
    • Case

    Delhaize Group: Developing Leaders

    By: Boris Groysberg and Sarah L. Abbott
    Delhaize Group, the Belgian-based global food retailer, was focused on competing in the food retailing industry by developing leading positions in key markets via localized retailing strategies. Delhaize was committed to offering its customers superior value while... View Details
    Keywords: Strategy; Organizational Alignment; Talent Management; Leadership Development; Globalized Firms and Management; Human Capital; Talent and Talent Management; Corporate Strategy; Organizational Culture; Retail Industry; Food and Beverage Industry; Belgium
    Citation
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    Groysberg, Boris, and Sarah L. Abbott. "Delhaize Group: Developing Leaders." Harvard Business School Case 415-019, February 2015. (Revised May 2017.)
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