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Show Results For
- All HBS Web
(5,783)
- People (29)
- News (1,635)
- Research (2,654)
- Events (8)
- Multimedia (6)
- Faculty Publications (1,147)
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- 23 Jul 2024
- In Practice
The New Rules of Trade with China: Navigating Tariffs, Turmoil, and Opportunities
rerouting through intermediary countries, pointing to an increase in imports from China and a corresponding rise in exports to the United States since 2018 in countries like Vietnam and Mexico as evidence.... View Details
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
such as hotels, restaurants, and theme parks and (2) "individual shopper targeted" offers, whereby each shopper regularly receives an extensive set of tailor-made coupons predominantly paid for by... View Details
- 04 Mar 2002
- Research & Ideas
Don’t Lose Money With Customers
series of articles and HBS Working Papers, he explores the process of how firms in business-to-business markets manage customer relationships. As a frame of reference, Narayandas explains that modern marketing occurs at three distinct... View Details
Keywords: by Peter K. Jacobs
- 09 Mar 2020
- Research & Ideas
Warring Algorithms Could Be Driving Up Consumer Prices
that is freely available online—as an input for calculating price changes. In a given industry or category, the most technologically sophisticated company is able to continually undercut its rivals by updating prices more frequently than... View Details
- 29 Feb 2000
- Research & Ideas
Whence IT Value?
During the past few years inventory turns among U.S. manufacturers have climbed steadily, and it appears as if productivity has improved nicely. One explanation for these happy trends is that the massive View Details
Keywords: by Andrew McAfee
- 16 May 2011
- Research & Ideas
What Loyalty? High-End Customers are First to Flee
advisable or even necessary to invest in a response. In other cases, you may as well save your money, according to the researchers. The study also concluded that even though high-end customers can be fickle,... View Details
Keywords: by Julia Hanna
- 10 Mar 2014
- Research & Ideas
Counting Up the Effects of Sarbanes-Oxley
was to improve corporate governance and restore the faith of investors, but many in the business world spoke out against SOX, viewing it as a politically motivated overcorrection that would lead to a loss of risk-taking and... View Details
- 24 Jul 2014
- Op-Ed
Reform Tax Law to Keep US Firms at Home
economic activity away from the US. In fact, the evidence suggests the opposite as firms expand globally, they also expand domestically. Indeed, American welfare can be advanced by ensuring that investments... View Details
- 02 Jul 2001
- What Do You Think?
Built to Last or Bought to Sell?
concentrate on operational excellence based on an assumption of continuity rather than on an assumption of discontinuity: creative destruction. Instead of holding up long-term survivors of corporate warfare... View Details
Keywords: by James Heskett
- 27 May 2020
- Research & Ideas
What South Korea Teaches the World About Fighting COVID
place several unique institutional characteristics such as a universal healthcare system that emphasized preventive care and a systematic government protocol of testing and tracing, developed after the MERS... View Details
- 28 Feb 2005
- Research & Ideas
How to Harness Auction Fever
wins, but because the average bid is probably the best estimate of actual value, the winner will likely have overpaid. The escalation of commitment is a self-justification story. Even if bidders have perfect information regarding the value of View Details
- 20 Dec 2016
- First Look
December 20, 2016
https://cb.hbsp.harvard.edu/cbmp/product/117111-PDF-ENG Harvard Business School Case 217-012 Songy 2011: Restructuring to Survive (Or, Surviving to Restructure?) In 2011, Songy Partners, an Atlanta-based real estate developer, was facing... View Details
Keywords: Carmen Nobel
- 13 May 2014
- First Look
First Look: May 13
of professional goals can impinge on an individual's moral purity-a psychological state that results from viewing the self as clean from a moral standpoint-and make an... View Details
Keywords: Sean Silverthorne
- 12 Jul 2010
- Research & Ideas
Rocket Science Retailing: A Practical Guide
customer satisfaction and sales growth. Q: What typical errors do you see retailers make assessing and investing in new technologies? How can retailers overcome these errors? A: Retailers make several errors concerning new technologies,... View Details
- 20 Nov 2000
- Research & Ideas
Moving from Supply Chains to Supply Networks
as well. But we want to point out that the program is not intended for all managers in the information technology and investment arenas. Rather, it is only for those who specialize or deal in supply chain... View Details
Keywords: by Staff
- 04 Jul 2005
- Research & Ideas
Should You Outsource Your Marketing?
turning to marketing partners. Harvard Business School professors Gail J. McGovern and John Quelch documented the trend in an article in the March issue of Harvard Business Review. One reason behind the move? While company marketing... View Details
Keywords: by Poping Lin
- 05 May 2003
- Research & Ideas
SEC Commissioner Sees “Healing and Reform”
out of scandal," he said. Just as happened in the early '30s, the current corporate scandal was caused in large part by a lack of gatekeepers, Goldschmid added. "[The business community] in recent years was dependent on... View Details
Keywords: by Catherine Walsh
- 29 Oct 2000
- Research & Ideas
The Entrepreneurial Venture: A Conversation
answers, which may change with the passage of time. What was an opportunity in 1975 or 1980 is probably no longer an opportunity today. At the same time, the questions that lead one to identify View Details
Keywords: by Susan Young
- 12 Feb 2001
- Research & Ideas
Creating Value Across Borders
on the shaky side. That difference is a critical concern in Eastern Europe and Africa. On an optimistic note, I think that entrepreneurship is going to be the most important economic driver in a lot of countries. The U.S. will continue to... View Details
Keywords: by Staff
- 16 Feb 2004
- Research & Ideas
European Private Equity—Still a Teenager?
exit in two or three years, they will probably need to hold investments for a longer period of time, he said. To invest in Europe, you need flexibility above all else, the panelists agreed. For View Details