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  • 05 Nov 2021
  • Op-Ed

How to Tap the Talent Automated HR Platforms Miss

As the global staffing shortage grinds on, corporate recruiters everywhere are relying on their online hiring platforms and automated systems to deliver the candidates they need. Too often, these tools will fail them, sidelining many qualified workers in the process.... View Details
Keywords: by Joseph B. Fuller
  • 25 Jul 2005
  • Research & Ideas

An Organization Your Customers Understand

pharmacy: a pharmaceutical company selling prescription drugs, and a consumer products company selling personal care products such as shampoo and beauty aids. A consumer filling a medical prescription or purchasing face cream would... View Details
Keywords: by Robert Simons
  • 10 Jan 2005
  • Research & Ideas

Motivation and the Cross-Sector Alliance

potentially hazardous for human health or the environment. In this scenario, it would make sense for such a company to become part of the solution, and engage in programs aimed at solving these issues, thus the interest of the beverage... View Details
Keywords: by James Austin, Ezequiel Reficco & SEKN research team
  • 18 Oct 2006
  • Research & Ideas

New at the Helm: A Talk with HBS Dean Light

support I received, after the announcement, from former students and faculty. People really care deeply about HBS and are committed to its ongoing excellence. The good news is, the School is in great shape. Q: Looking ahead, what are some... View Details
Keywords: by Roger Thompson; Education
  • 27 Feb 2006
  • Research & Ideas

Corporate Values and Employee Cynicism

little hesitant about opening their doors to researchers, but when [we] called up the CEO without ever having met him, he was extremely open to learning from the research and to our spending a great deal of time at the company—sitting in... View Details
Keywords: by Martha Lagace
  • 27 Sep 2004
  • Research & Ideas

How Leaders Build Winning Streaks

coaches not to worry, the team would take care of it. Although the charisma of leadership1 tends to be associated with larger-than-life individuals who weave inspirational spells, charisma can become a property of a whole group of people... View Details
Keywords: by Rosabeth Moss Kanter
  • 19 Jul 2011
  • Research & Ideas

Rupert Murdoch and the Seeds of Moral Hazard

bullying, and disdain for the concerns of others. Each act of indignity lengthens the line of offended parties who are eager to join the vigilante squad seeking punishment for the moguls. LOL, other news outlets. Remember the classic admonishment: Be View Details
Keywords: by Staff; Journalism & News; Publishing
  • 27 Jul 2011
  • Research & Ideas

Customer Loyalty Programs That Work

don't have brand loyalty, you can push back against manufacturers and tell them you won't carry their products anymore if they raise prices." Customer Care An increasing number of retailers are implementing customer loyalty programs,... View Details
Keywords: by Maggie Starvish; Retail
  • 18 Feb 2009
  • First Look

First Look: February 18, 2009

case: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=609062 Syndexa and Technology Transfer at Harvard University Harvard Business School Case 808-073 Gokhan Hotamisligil is a star researcher at Harvard School of Public View Details
Keywords: Martha Lagace
  • 18 Aug 2011
  • Lessons from the Classroom

Business Plan Contest: 15 Years of Building Better Entrepreneurs

An online shipping platform that uses social networks and smartphones. Low-cost medical care and monitoring that helps seniors to live at home. The "Skype" of broadband, offering free Internet service. On an April morning known as "Super... View Details
Keywords: by Julia Hanna; Education
  • 23 Mar 2021
  • Book

Succeeding in the New Work-from-Anywhere World

Cognitive trust is grounded in the belief that your co-workers and leaders are reliable and dependable. It’s a resume-like competency, and you can confer it right away; it is typically referred to as “swift trust.” But emotional trust is grounded in the feeling that... View Details
Keywords: by Michael Blanding
  • 29 Apr 2014
  • First Look

First Look: April 29

Harvard Business School Case 413-096 Novartis: Leading a Global Enterprise Novartis, the world's leading health care company, was formed in 1996 out of a merger of two very different, mid-tier... View Details
Keywords: Sean Silverthorne
  • 03 Nov 2009
  • First Look

First Look: Nov. 3

Field Experiment in Zambia Authors:Nava Ashraf, James Berry, and Jesse M. Shapiro Publication:American Economic Review (forthcoming) Abstract The controversy over whether and how much to charge for health products in the developing world... View Details
Keywords: Martha Lagace
  • 13 Aug 2020
  • Research & Ideas

6 Ways to Support COVID-Weary Employees

Petriglieri, associate professor at INSEAD: Making special accommodations for employees who are at high-risk of COVID infection is legally, morally, and reputationally the right course of action for employers. In many countries, employers have a legal duty of View Details
Keywords: by Dina Gerdeman
  • 2025
  • Working Paper

Ultrasound Imaging--Cheap, Versatile, and Safe: Case Histories of Transformational Advances

By: Amar Bhidé, Srikant M. Datar and Katherine Stebbins
This case history describes how efforts on multiple fronts, including advocacy, training, and technological development, made ultrasound the second most commonly used diagnostic imaging technology (after X-rays). Specifically, we chronicle 1) ultrasound’s development... View Details
Keywords: Health Care and Treatment; Technological Innovation; Innovation Strategy; Technology Adoption; Collaborative Innovation and Invention; Innovation and Invention; Governing Rules, Regulations, and Reforms
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  • 21 Mar 2016
  • HBS Case

Can Customer Reviews Be 'Managed?'

They spend much more time paying attention to reviews of other people like them and trying to understand and gauge in an unbiased fashion what the real quality is of these products and services, particularly those in which you can’t... View Details
Keywords: by Brian Kenny; Advertising; Travel
  • 20 Feb 2008
  • First Look

First Look: February 20, 2008

growth of a company. Not surprisingly, firms spend billions of dollars on marketing. Given these large investments, marketing managers have the responsibility to optimally allocate these resources and demonstrate that these investments... View Details
Keywords: Martha Lagace
  • 21 Feb 2012
  • First Look

First Look: Feb. 21

constituencies, a preference for multilateral or bilateral interaction, the degree of planning, etc. We find that CEOs with a larger number of reports spend more time with subordinates, more time on large meetings, less time on unplanned... View Details
Keywords: Sean Silverthorne
  • 02 Jan 2008
  • Research & Ideas

Most Popular Stories 2007

forecasting, consumer spending habits, and effective store layout. HBS Cases: When Good Teams Go Bad Know when teamwork doesn't work—and how to fix it. Professors Jeff Polzer and Scott Snook teach "The Army Crew Team" case and... View Details
Keywords: by Sean Silverthorne
  • 19 Jun 2007
  • First Look

First Look: June 19, 2007

company and a publicly-traded company. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=507001 Arizona Department of Public Health: The Challenges of Preparing for a Public Health Emergency Harvard... View Details
Keywords: Martha Lagace

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