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  • 05 Jun 2013
  • Op-Ed

Corporate Leaders Need to Step Up on Climate Change

Green initiatives are ubiquitous these days, implemented with zeal at companies like Dupont, IBM, Walmart, and Walt Disney. The programs being rolled out—lighting retrofits, zero-waste factories, and carpool incentives—save money and provide a green glow. Most large... View Details
Keywords: by Michael Toffel & Auden Schendler
  • 07 Apr 2003
  • Research & Ideas

XTV: Xerox’s Attempted Recovery From “Fumbling the Future”

with researchers at PARC. Much of that time was occupied with interviewing prospective customers who had significant problems with document management. For example, a pharmaceutical company that was applying for FDA approval had to View Details
Keywords: by Henry Chesbrough
  • 16 Nov 2010
  • First Look

First Look: November 16, 2010

  PublicationsKeiei no Ryugi (The Management Ritual) Authors:Mitsuaki Shimaguchi and Hirotaka Takeuchi Publication:Nihon Keizai Shimbun Publishing, 2010 An abstract is unavailable at this time. Joint Evaluation as a Real World Tool for... View Details
Keywords: Sean Silverthorne
  • 21 Jan 2009
  • First Look

First Look: January 21, 2009

Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=709017 JetBlue Airways: Managing Growth Harvard Business School Case 609-046 Considers the situation facing David Barger, President and... View Details
Keywords: Martha Lagace
  • 25 Mar 2014
  • First Look

First Look: March 25

working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=46882 Friends with Close Ties: Asset or Liability? Evidence from the Investment Decisions of Mutual Funds in China By: Gao, Xinzi, T.J. Wong, Lijun Xia, and Gwen Yu Abstract—When fund View Details
Keywords: Sean Silverthorne
  • October 2004 (Revised July 2011)
  • Case

AT&T 2000-2004

By: Stephen P. Bradley and Kerry Herman
Provides an update on CEO Michael Armstrong's "Project Grand Slam" strategy to build the value of AT&T by offering a complete, integrated telecommunications solution to both corporate and residential customers, including wireless and wire line telephone, Internet,... View Details
Keywords: Business Exit or Shutdown; Customers; Business or Company Management; Failure; Business and Shareholder Relations; Networks; Corporate Strategy; Internet; Wireless Technology; Value Creation; Telecommunications Industry
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  • 05 Jul 2004
  • Research & Ideas

Radical Change, Entrepreneurial Opportunity

Mary Tripsas, Assistant Professor in the Entrepreneurial Management unit at Harvard Business School, is interested in how radical technological change transforms industries, and how such change affects established firms and creates... View Details
Keywords: by Michael J. Roberts; Technology
  • June 2023 (Revised March 2024)
  • Case

Creating World-Class Board Governance at SECO

By: Krishna G. Palepu and Emer Moloney
In Spring 2023, SECO CEO Massimo Mauri had the ambition to grow the €200 million revenue technology company to a €1 billion company by 2030. Founded in Italy in the 1970s, the family-owned company had gone through a period of growth and internationalization,... View Details
Keywords: Family Business; Business Model; Acquisition; Business Growth and Maturation; Talent and Talent Management; Customer Focus and Relationships; Engineering; Governance; Corporate Governance; Governing and Advisory Boards; Growth and Development Strategy; Compensation and Benefits; Retention; Innovation and Invention; Technological Innovation; Going Public; Strategic Planning; Business and Shareholder Relations; Business Strategy; Information Infrastructure; Information Technology; Value Creation; Organizational Change and Adaptation; Computer Industry; Electronics Industry; Industrial Products Industry; Information Technology Industry; Technology Industry; Italy; Europe; Germany; United States; China
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  • 04 Mar 2013
  • Lessons from the Classroom

Lessons from Running GM’s OnStar

Among the most popular elective courses at Harvard Business School is Building and Sustaining a Successful Enterprise (BSSE). Developed by Professor Clayton M. Christensen, the course teaches future leaders how to use well-researched academic theories to understand... View Details
Keywords: by Carmen Nobel; Auto
  • 09 Nov 2015
  • Research & Ideas

These Employers Pay Higher Salaries than Necessary

system negotiate. “Workers on the market have lots of feedback on their past jobs, and can also see how much experience the employer has on the market,” says Christopher T. Stanton, an assistant professor in the Entrepreneurial Management... View Details
Keywords: by Michael Blanding; Employment; Technology; Computer
  • 02 May 2012
  • What Do You Think?

Can the “Leadership Industry” Fulfill Its Promise?

industry in general fails in: (1) catering to customer desires for short courses that produce quick results, (2) emphasizing, and training for, ways of gaining self-knowledge, (3) providing laboratories for the application of passively... View Details
Keywords: by Jim Heskett
  • 16 Jun 2003
  • Research & Ideas

Peeling Back the Global Brand

same brand is offered in different countries with a different product formulation. Depending on the country, people usually wash clothes with hot or cold water, so the product formulation needs to be adapted, he said. Idiosyncratic View Details
Keywords: by Martha Lagace; Consumer Products; Retail
  • 09 Feb 2016
  • First Look

February 9, 2016

https://www.hbs.edu/faculty/Pages/item.aspx?num=50562 forthcoming Strategic Management Journal Entrepreneurial Beacons: The Yale Endowment, Run-ups, and the Growth of Venture Capital By: Bermiss, Y. Sekou, Benjamin J. Hallen, Rory... View Details
Keywords: Sean Silverthorne
  • 30 Jan 2019
  • What Do You Think?

Who Will Measure up to These Two Remarkable Leaders?

column challenged readers to come up with nominations of current leaders that we might be recognizing for their similarly remarkable accomplishments 10 or 20 years from now. This prompted Sandeep to ask, “Where are those legends, the fanatically View Details
Keywords: by James Heskett; Air Transportation; Financial Services
  • 18 Jul 2017
  • First Look

First Look at New Research and Ideas, July 18, 2017

large informed trades, a significantly higher volume of other institutional investors execute similar trades through the same broker, allowing them to capture higher returns in the first few days after the initial trade. In contrast, we find that when the informed... View Details
Keywords: Sean Silverthorne
  • 05 Jun 2006
  • Research & Ideas

Using Competition to Reform Healthcare

The ills of the U.S. healthcare system are well chronicled—soaring costs, low customer satisfaction, increasing problems with quality, and restricted coverage lead the list. But do we really understand the underlying issues well enough to... View Details
Keywords: by Michael E. Porter; Health
  • 17 Sep 2001
  • Research & Ideas

Why E-commerce Didn’t Die With the Fall of Webvan

printed on the back of your receipt? A: In those instances, the coupons that you're given are a function of what you've just bought, and in that sense they have no memory of what kind of customer you really are. So they can be [only]... View Details
Keywords: by Martha Lagace; Consumer Products; Retail
  • December 2003
  • Teaching Note

Capital One Financial Corporation (TN)

By: Bharat N. Anand and Michael G. Rukstad
Teaching Note to (9-700-124). View Details
Keywords: Customization and Personalization; Industry Structures; Internet and the Web; Competitive Strategy; Information Management; Financial Services Industry
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  • November 2001 (Revised August 2005)
  • Case

BigEast Bank (A): Credit Card Approval

By: Frances X. Frei and Dennis Campbell
BigEast is considering adopting a relationship-centric view in its credit card approval process. This would shift the bank's current practice of analyzing applications based on the merits of a single product to one where the customer's existing relationship is... View Details
Keywords: Customers; Forecasting and Prediction; Banks and Banking; Analytics and Data Science; Managerial Roles; Relationships; Adoption; Banking Industry
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  • 29 May 2001
  • Research & Ideas

Howard Stevenson on the Lessons of the Internet Era

Entrepreneurs and managers who can't adapt to the fast pace of change in the world—"a world that should be on Prozac"—are likely to miss out on opportunities in the years to come, says HBS Professor Howard Stevenson. The good... View Details
Keywords: by Sean Silverthorne

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