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  • All HBS Web  (5,231)
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  • 03 Feb 2016
  • What Do You Think?

How Do You Hire an 'Impostor'?

In Hiring, Should We Give Self-Confidence a Greater Weight Than Humility? Summing Up A respondent to this month’s column, Joel, provided the question for this summary. As he asked, "should we be focusing on hiring people who exude... View Details
Keywords: by James Heskett
  • 15 May 2020
  • Research & Ideas

Find Your Pragmatic Path through Radical Uncertainty

thing not to do is make long-term bets. In budgeting for operations, for example, lots of effort is wasted by thinking that we can project with any accuracy the timing for getting the answers to the important questions that will define... View Details
Keywords: by Howard Stevenson, Eugene B. Kogan, and Shirley Spence
  • 06 Dec 2004
  • What Do You Think?

Why Do Managers Fail to Act on Their Predictions?

or not on my watch anyhow." (Jamal Barghouti). A dominant theme concerned the bias in the market toward addressing short-term challenges, caused in large part by what Robin Chacko described as the... View Details
Keywords: by James Heskett
  • 05 Apr 2017
  • Research & Ideas

For Women Especially, It Pays to Know What Car Repairs Should Cost

call center staff had experience in extracting repair prices from service shops. “They were willing to have their experienced employees use our scripts, so that was ideal for us to test the effect of consumer price View Details
Keywords: by Wendy Guild Swearingen; Auto; Service
  • 28 Feb 2012
  • First Look

First Look: Feb. 28

actually lived) is named phenomenology. In short, an epistemological mastery of a subject leaves one knowing. An ontological mastery of a subject leaves one being. Read the paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1681682... View Details
Keywords: Sean Silverthorne
  • 01 Apr 2019
  • What Do You Think?

Does Our Bias Against Federal Deficits Need Rethinking?

a deficit limit although a very high one.” Tony E opined, “The US is unique globally in providing a stable currency (that allows) the rest of the world to eliminate uncertainty in asset/commodity... View Details
Keywords: by James Heskett
  • 16 Feb 2012
  • Op-Ed

Nitin Nohria: Why US Competitiveness Matters

from the perspective of smart people looking in. When it comes to understanding the state of American competitiveness, I often find that the sharpest insights come from the individuals I meet when I travel abroad. On a recent trip to China, what struck me most was the... View Details
Keywords: by Nitin Nohria
  • 11 Jun 2001
  • Research & Ideas

E-Commerce Unplugged

In this excerpt, Nohria and Leestma outline the challenges and rewards awaiting businesses that target the mobile-commerce customer. The best place to start? Develop a thorough knowledge of consumer... View Details
Keywords: by Nitin Nohria & Marty Leestma
  • 18 Jun 2001
  • Research & Ideas

When In-House Research Isn’t Enough

the next—take their findings with them, providing the wherewithal for startups to hit the ground running. Finally, he said, knowledge in fields such as IT is no longer primarily within the bailiwick of... View Details
Keywords: by Jim Aisner
  • 18 Nov 2013
  • Op-Ed

Twitter IPO: Overvalued or the Start of Something Big?

not clear, investors represent good money if they're impatient for confidence in the emerging idea's profit model and patient for growth while that's being figured out. Scaling before having a viable profit... View Details
Keywords: by Chet Huber; Technology
  • 30 Aug 2004
  • Research & Ideas

Mapping Your Board’s Effectiveness

communication to investors highlights key value and risk drivers, and one that holds senior executives accountable for successful strategy formulation and implementation will give investors more confidence that the company is well... View Details
Keywords: by Robert S. Kaplan
  • 07 Aug 2007
  • First Look

First Look: August 7, 2007

H. Carpenter Abstract Front-line staff possess an immense amount of functional and experiential knowledge from which their organizations can learn. This paper examines two distinct processes for leveraging front-line staff View Details
Keywords: Martha Lagace
  • 18 Jul 2024
  • Research & Ideas

New Hires Lose Psychological Safety After Year One. How to Fix It.

welcome. In fact, new hires often enter fresh roles feeling optimistic and confident their organizations are eager to hear from them, but over time, employees increasingly feel less “psychologically safe” to... View Details
Keywords: by Michael Blanding; Health
  • 16 Jul 2021
  • Op-Ed

For Entrepreneurs, the Benefits of Slowing Down

moment of candor, he confided to me, "I hope the new investors will let me slow down. We need to make sure we are building for scale and to do that, I need to be more deliberate in our growth." Like the... View Details
Keywords: by Jeffrey Bussgang
  • 08 Mar 2010
  • Sharpening Your Skills

Sharpening Your Skills: Successful Negotiation

Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions To Be Answered: How is negotiation evolving? How important are opening talks View Details
Keywords: by Staff
  • 19 Nov 2010
  • Research & Ideas

The Landscape of Integrated Reporting: An E-Book

this integrated reporting initiative, business can show its commitment in that direction and in the process restore society's confidence and trust. Perhaps that will return us... View Details
Keywords: by Nitin Nohria; Accounting
  • 21 Apr 2014
  • Research & Ideas

Bio-Piracy: When Western Firms Usurp Eastern Medicine

or Europe. In fact, an herbal medicine patent was 85 percent more likely to be authored by someone with an Indian surname than was a similar control patent. "It's a great example of first-generation immigrants carrying very... View Details
Keywords: by Carmen Nobel; Legal Services; Biotechnology
  • 10 Jan 2011
  • Research & Ideas

Is Groupon Good for Retailers?

spas, paintball parties, etc., at a major markdown—up to 90 percent off a retailer's usual prices—and then requiring the retailer to pay a big chunk of the voucher revenues back to Groupon. But the Chicago-based firm is "the fastest growing company View Details
Keywords: by Carmen Nobel; Advertising; Technology
  • 20 Jun 2012
  • Lessons from the Classroom

Teaching Leadership: What We Know

pedagogy and grounded in quality research. University educators are expected to have a more intricate knowledge base—in both breadth and depth, more fundamental and more strictly criticized and tested—than... View Details
Keywords: by Scott A. Snook, Rakesh Khurana & Nitin Nohria; Education
  • 23 Feb 2015
  • Research & Ideas

How to Break the Expert’s Curse

Unfortunately, though, experts frequently make lousy teachers. Experts are sometimes so steeped in expertise that they don't remember what it was like to be a newbie—in terms of both how much they knew and how they felt back then. The... View Details
Keywords: by Carmen Nobel; Education
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