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Publications

Publications

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  • All HBS Web  (5,311)
    • People  (12)
    • News  (845)
    • Research  (2,505)
    • Events  (29)
    • Multimedia  (43)
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Show Results For

  • All HBS Web  (5,311)
    • People  (12)
    • News  (845)
    • Research  (2,505)
    • Events  (29)
    • Multimedia  (43)
  • Faculty Publications  (1,641)
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  • Web

Global Opportunity Fellowship GO: AFRICA - Alumni

amount for which they are eligible decreases by $10,000 USD. See "Awards" section below for detailed explanation. Application deadline: April 25 at 12:00pm (noon) ET Apply to GO:AFRICA Demand for the program (i.e., the size of the View Details
  • Web

Generative AI - Alumni

Careers Generative AI Careers Generative AI In today's dynamic job market, Generative Artificial Intelligence (GenAI) stands out as a powerful ally for job seekers, offering personalized insights into industry trends and crafting... View Details
  • 31 Jan 2023
  • Op-Ed

Can Insurance Technology Solve the Uninsured Driver Problem?

Despite mandates requiring motorists to carry car insurance, 13 percent of US drivers operate vehicles without any coverage—a problem that exposes uninsured drivers to catastrophic financial risks and leads to higher premiums for insured... View Details
Keywords: by Ray Kluender; Insurance
  • 15 Jan 2014
  • Working Paper Summaries

Redrawing the Lines: Did Political Incumbents Influence Electoral Redistricting in the World’s Largest Democracy?

Keywords: by Lakshmi Iyer & Maya Reddy
  • 2020
  • Working Paper

Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach

By: Eva Ascarza
The success of Customer Relationship Management (CRM) programs ultimately depends on the firm's ability to understand consumers' preferences and precisely capture how these preferences may differ across customers. Only by understanding customer heterogeneity, firms can... View Details
Keywords: Customer Management; Targeting; Deep Exponential Families; Probabilistic Machine Learning; Cold Start Problem; Customer Relationship Management; Customer Value and Value Chain; Consumer Behavior; Analytics and Data Science; Mathematical Methods; Retail Industry
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SSRN
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Padilla, Nicolas, and Eva Ascarza. "Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach." Harvard Business School Working Paper, No. 19-091, February 2019. (Revised May 2020. Accepted at the Journal of Marketing Research.)
  • 06 Aug 2020
  • Blog Post

My HBS Financial Aid Story: Why I Chose to Invest in My Future

family circumstances had prevented me from saving as much as I could have otherwise. I was both unsure of how to convey this in my application and embarrassed to have to ask for more money. I was not... View Details
  • 25 Jul 2013
  • Research & Ideas

Why Unqualified Candidates Get Hired Anyway

records of graduate business schools, which tend not to consider situational influences in their evaluation of applicants, and are more likely to accept students from schools with lenient grading norms. View Details
Keywords: by Anna Secino; Education; Employment
  • January 2014 (Revised April 2025)
  • Supplement

The PGA Tour (B)

By: Ramon Casadesus-Masanell and Cole Magrath

In 1994, the PGA Tour (the "Tour"), the dominant incumbent professional golf circuit, had created tremendous value for its players. In the 1974 season, players competed for $8 million in prize money; by the 1994 season, the total prize purse had increased to $56... View Details

Keywords: PGA Tour; Tim Finchem; Deane Beman; Golf; Professional Golf; Business Model; Value Creation; Adaptation; Sports; Business Strategy; Sports Industry; United States
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Casadesus-Masanell, Ramon, and Cole Magrath. "The PGA Tour (B)." Harvard Business School Supplement 714-443, January 2014. (Revised April 2025.)
  • 25 Jun 2012
  • Research & Ideas

Collaborating Across Cultures

engage in active inquiry and observations, and be mindful that your assumptions or interpretation of a given culture might not be accurate or applicable in a given context. One... View Details
Keywords: by Michael Blanding
  • 24 Jan 2024

HBS Information Session in Kigali

Join us for an in-person information session about the Harvard Business School MBA Program. This event is designed for prospective applicants to learn more about the MBA Program and life at HBS. The event... View Details
  • 29 Nov 2023

Perspectives from Africa

Preparing to submit an application in Round 2? In this Perspectives from Africa virtual event, Africa Business Club ECs will share their RC experience, the difference being an EC, how they are thinking about leveraging their summer... View Details
  • Research Summary

THEME #2: BUILDING CAPABILITIES THROUGH VARIATION

Prior work has yet to establish definitively the role that variation (e.g. in individuals' activities or organizational processes) plays in the development of capabilities.  Variation is usually either not considered (e.g., the learning curve examines... View Details

  • 02 Aug 2012
  • Working Paper Summaries

The Rich Get Richer: Enabling Conditions for Knowledge Use in Organizational Work Teams

Keywords: by Melissa A. Valentine, Bradley R. Staats & Amy C. Edmondson
  • Web

Training Materials - Research Computing Services

Software Carpentry for Windows Installer Win7 Software Carpentry for Windows Installer Win8/10 Explain Shell, tool to help you understand parts of a command Unix manual pages with practical examples Unix... View Details
  • 28 Sep 2023

HBS Information Session in Nairobi

Join us for an in-person information session about the Harvard Business School MBA Program. This event is designed for prospective applicants to learn more about the MBA Program and life at HBS. The event... View Details
  • 04 Jan 2022
  • What Do You Think?

Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?

cause or not. Each situation is different. It may depend on the nature of the CEO’s shortcomings and the terms of their contract. Was the problem merely poor company performance (rarely regarded as “cause”), poor judgment (a borderline... View Details
Keywords: by James Heskett
  • Web

Rock 100: The Network - Entrepreneurship

and insights through faculty led peer-group roundtables and case discussions. The Roundtables/Topical Dinners The Roundtables/Topical Dinners The Roundtables/Topical Dinners The Roundtables/Topical Dinners... View Details
  • 07 Aug 2023

HBS Information Session in New York City

Join us for an in-person information session about the Harvard Business School MBA Program. This event is designed for prospective applicants to learn more about the MBA Program and life at HBS. The event... View Details
  • 16 May 2000
  • Research & Ideas

Getting the Message: How the Internet is Changing Advertising

get these reports immediately, so you can actually fine-tune an online campaign in real time." Law is the cofounder of Russell Reynolds Global Internet Practice. He previously served as founder and CEO of an interactive brand... View Details
Keywords: by Susan Young
  • January 2014 (Revised April 2025)
  • Supplement

The PGA Tour (D)

By: Ramon Casadesus-Masanell and Cole Magrath

In 1994, the PGA Tour (the "Tour"), the dominant incumbent professional golf circuit, had created tremendous value for its players. In the 1974 season, players competed for $8 million in prize money; by the 1994 season, the total prize purse had increased to $56... View Details

Keywords: PGA Tour; Tim Finchem; Deane Beman; Golf; Professional Golf; Business Model; Value Creation; Adaptation; Sports; Business Strategy; Sports Industry; United States
Citation
Purchase
Related
Casadesus-Masanell, Ramon, and Cole Magrath. "The PGA Tour (D)." Harvard Business School Supplement 714-445, January 2014. (Revised April 2025.)
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