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  • 07 Aug 2013
  • What Do You Think?

Is There Still a Role for Judgment in Decision-Making?

objective associates or making small tests; (3) seek ways of attaining distance by looking at a decision through someone else's eyes or focusing on the long-term impact of the decision; and (4) prepare to be wrong by setting limits on... View Details
Keywords: by James Heskett
  • Web

Rare Disease Day – Small Numbers, Big Challenges… and Big Opportunities - Blog: Health Supplement

lead to lower social engagement due to lack of care options , or resources through the healthcare system. Growing up with a condition that causes regular nosebleeds and life-threatening debilitations was always an embarrassing thing in my... View Details
  • March 2013
  • Article

The Client Is King: Do Mutual Fund Relationships Bias Analyst Recommendations?

By: Michael Firth, Chen Lin, Ping Liu and Yuhai Xuan
This paper investigates whether the business relations between mutual funds and brokerage firms influence sell-side analyst recommendations. Using a unique data set that discloses brokerage firms' commission income derived from each mutual fund client as well as the... View Details
Keywords: Prejudice and Bias; Decision Choices and Conditions; Investment Funds
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  • 2011
  • Article

The Consumer Psychology of Mail-in Rebates

By: John T. Gourville and Dilip Soman
Consumers who buy a product intending to use an accompanying mail-in rebate often do not redeem the rebate. To explain this behavior, we argue that consumers use an anchoring and adjustment approach to predicting the likelihood of redeeming a rebate. In keeping with... View Details
Keywords: Product Marketing; Consumer Behavior; Sales; Motivation and Incentives
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  • 21 Feb 2023
  • Research & Ideas

What's Missing from the Racial Equity Dialogue?

purchase a home than to rent one in 95 percent of America. This one racist policy has led to an affordable housing crisis that impacts most White home buyers today. “I often ask how racism harms those at the bottom of the imaginary... View Details
Keywords: by Danielle Kost
  • April 2009
  • Case

Invest Early: Early Childhood Development in a Rural Community

By: Stacey M. Childress and Geoff Eckman Marietta
Invest Early was an early childhood development partnership in rural northern Minnesota between 14 different organizations, which worked together through an advisory board, governing board, and leadership team in order to deliver coordinated early childhood services to... View Details
Keywords: Early Childhood Education; Rural Scope; Management Teams; Managerial Roles; Organizational Change and Adaptation; Business and Community Relations; Partners and Partnerships; Social and Collaborative Networks
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  • 01 May 2020
  • What Do You Think?

Does Remote Work Mix with Organizational Culture?

of remote work. On the other hand, remote work can provide an alternative to a toxic office culture resulting from management neglect. Armando Del Bosque commented, “Organizational culture helps us find what we love, love what we do and then we can overcome many... View Details
Keywords: by James Heskett
  • February 1999 (Revised October 2009)
  • Case

Royal Dutch/Shell in Nigeria (A)

By: Lynn S. Paine and Mihnea C. Moldoveanu
Working with Shell's country manager for Nigeria, the company's Committee of Managing Directors must decide how to respond to the Nigerian government's decision to impose the death sentence on Ken Saro-Wiwa and eight other leaders of a movement for the rights of the... View Details
Keywords: Ethics; Multinational Firms and Management; Courts and Trials; Rights; Corporate Social Responsibility and Impact; Business and Government Relations; Environmental Sustainability; Social Issues; Nigeria
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  • 22 May 2018
  • First Look

New Research and Ideas, May 22, 2018

case:https://hbsp.harvard.edu/product/318040-PDF-ENG Harvard Business School Case 218-084 Root Capital and the Efficient Impact Frontier In 2015 Root Capital, a pioneer in the impact investing space, began... View Details
Keywords: Dina Gerdeman
  • June 2008
  • Case

Starbucks Coffee Company in the 21st Century

By: Nancy F. Koehn, Marya Lisl Hill-Popper Besharov and Katherine Miller
The case explores the opportunities and challenges confronting Starbucks in the early 21st century. For more than 15 years, Starbucks has grown swiftly and successfully, helping create a large, dynamic market for specialty coffee, building one of the world's most... View Details
Keywords: Business Model; Economy; Growth Management; Brands and Branding; Corporate Social Responsibility and Impact; Competition
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  • Web

Strategy Execution Online Course | HBS Online

more about this limited-time offer. Strategy Execution $1,850 Next 8-week session starts July 23rd Enroll Now Gain the tools, skills, and frameworks to successfully implement strategy within your organization and drive impactful results.... View Details
  • 01 Dec 2023
  • News

Alumni and Faculty Books and Podcasts

Edited by Margie Kelley Alumni Books The World’s Littlest Book on Climate: Ten Facts in Ten Minutes About CO2 By Mike Nelson, Pieter Tans, and Michael Banks (MBA 1983) Independently Published In this updated edition of the world’s smallest book on the world’s biggest... View Details
Keywords: podcasts
  • Web

Credential of Leadership, Impact, and Management in Business | HBS Online

Building High-Performing Teams Model of Team Effectiveness Inquiry and Advocacy Show Hide Details Modules Taking Charge Leading Your Team Unleashing Potential in Yourself and Others Your Network Featured Exercises Build a foundation of self-awareness through a 360°... View Details
  • June 2009
  • Article

Highbrow Films Gather Dust: Time-inconsistent Preferences and Online DVD Rentals

By: Katherine L. Milkman, Todd Rogers and Max H. Bazerman
We report on a field study demonstrating systematic differences between the preferences people anticipate they will have over a series of options in the future and their subsequent revealed preferences over those options. Using a novel panel data set, we analyze the... View Details
Keywords: Decision Choices and Conditions; Forecasting and Prediction; Film Entertainment; Demand and Consumers; Renting or Rental; Power and Influence; Prejudice and Bias; Online Technology; Motion Pictures and Video Industry
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  • Web

Dean’s House | About

Baker Library to allow room for future structures. HBS Deans lived at the house until 1980, when it came to be used primarily for social functions. Dean Nitin Nohria revived the in-residence tradition when he was named Dean in 2010. About... View Details
  • Profile

Ramya Sundar

for the first time here. Being part of the HBS community is like... ...being part of a truly global community. I’ve met some incredible people here at HBS. Even though social interactions have been impacted... View Details
  • 09 Jun 2024
  • Blog Post

The EC Formula: MBA Class of 2024 Looks Back

impact spaces. I was very active with the Health Care Club, Rising Leaders in Social Impact Forum, and various health care startup activities. You’ll find that many people are... View Details
  • 2020
  • Book

Better, Not Perfect: A Realist's Guide to Maximum Sustainable Goodness

By: Max Bazerman
Every day, you make hundreds of decisions. They’re largely personal, but these choices have an ethical twinge as well; they value certain principles and ends over others. Bazerman argues that we can better balance both dimensions—and we needn’t seek perfection to make... View Details
Keywords: Decision Making; Moral Sensibility; Ethics; Corporate Social Responsibility and Impact
Related
  • 20 Jan 2022
  • Op-Ed

3 Steps to Help Companies Rebuild Trust During the Pandemic

including unintended impacts. Acknowledging these impacts demonstrates that leaders recognize that their decisions have had real consequences and are aware of what employees have endured, which is the first step in repairing trust. A... View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
  • 04 Sep 2018
  • First Look

New Research and Ideas, September 4, 2018

factors influence individual creativity, as well as the contextual factors that impact creativity such as teams and leadership. The book takes research findings out of the lab and provides examples of these findings put to use in real... View Details
Keywords: Dina Gerdeman