employee management - Publications - Faculty & Research

May 2008
Supplement

Kenny Kahn at Muzak (B)

Supplemental Material for 408-057 View Details

Keywords: Organizations; Geographic Location; Innovation and Invention; Employees; Management Teams; Brands and Branding; Organizational Change and Adaptation; Organizational Culture; Design; Music Industry

Citation

Find at Harvard

20 Mar 2020
Research & Ideas

How Small Businesses Can Survive the Coronavirus Outbreak

from that experience in recent weeks as she helps government officials explore ways to shore up the 30 million small businesses that provide almost half of the country’s jobs. THE CORONAVIRUS CRISIS More Business-Related Pandemic Coverage from Around Harvard and Beyond... View Details

Keywords: by Danielle Kost; Service; Food & Beverage

29 Mar 2010
Research & Ideas

Ruthlessly Realistic: How CEOs Must Overcome Denial

bankrupt. Q: Given that a CEO's role is often to keep the company energy high and to stoke optimism among employees, are CEOs by virtue of their position especially prone to denial? How could they better blend optimism and realism? A: Accentuating the positive for... View Details

Keywords: by Martha Lagace; Auto; Retail; Technology

11 Apr 2018
Research & Ideas

Sexual Harassment: What Employers Should Do Now

building a culture based on collaboration, teamwork, and respect—and not tolerating employees who dominate or treat other employees as if they are there to serve them. Leaders sometimes inadvertently send... View Details

Keywords: by Dina Gerdeman

Web

Introduction - The Production - The Human Factor – Baker Library | Bloomberg Center, Historical Collections

it offered in industrial relations. In courses such as “Human Problems of Administration” and “Personnel Research” students became familiar with prevailing management theories that espoused the importance of a cooperative system and... View Details

25 Mar 2001
Research & Ideas

Who Wants to Be an Entrepreneur? [Part II]

operating expertise. From the October 1998 opening through the end of last year, Zoots mushroomed into six states, with 41 retail locations and 124 home-delivery routes served by purple Zoots vans. Krasnow and his management team oversaw... View Details

Keywords: by John S. Rosenberg

Web

Employers - Institute For Strategy And Competitiveness

Collaborate with other employers in advancing value-based competition For complex conditions consider partnerships with centers of excellence who share the goal of readiness to return to work. Offer encouragement, incentives, and support to View Details

November 1993
Case

Thurgood Marshall High School

By: John J. Gabarro

Presents the problem facing a newly appointed high-school principal. Raises issues about interpersonal and group behavior including lack of open conflict resolution and the need to intervene in an interpersonal conflict. Also raises the issue of intergroup conflict... View Details

Keywords: Problems and Challenges; Conflict and Resolution; Employee Relationship Management; Secondary Education; Groups and Teams; Education Industry

Citation

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May 2024
Teaching Note

Making Progress at Progress Software (A) and (B)

By: Katherine Baldiga Coffman, Hannah Riley Bowles, Emma Ronzetti and Alexis Lefort

Teaching Note for HBS Case Nos. 924-010 and 924-011. View Details

Keywords: Leading Change; Organizational Culture; Performance Evaluation; Prejudice and Bias; Employee Relationship Management; Personal Development and Career; Technology Industry

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12 Sep 2016
Research & Ideas

What Brands Can Do to Monitor Factory Conditions of Suppliers

critical to enable brands to manage this risk.” Toffel’s second study, Monitoring Global Supply Chains with Short and Georgetown University McDonough School of Business Professor (and former HBS doctoral student) Andrea R. Hugill, looks... View Details

Keywords: by Michael Blanding

Profile

Craig Baker

said and done, when it comes to how you manage employees and treat people, sticking with what your mother told you is often the best route.” Finding the best route to an internship has been difficult, Craig... View Details

13 Apr 2020
Research & Ideas

Small Businesses Are Worse Off Than We Thought

“suggesting that many businesses expect this to extend well beyond their current cash.” Survey respondents indicated that demand shocks and employee health concerns have been more disruptive than the supply chain problems that are more... View Details

Keywords: by Kristen Senz; Financial Services

16 Jun 2020
Blog Post

Delivering Solutions During a Crisis with Hans Kristian Furuseth (MBA 2019)

0-120 employees across nine countries in only six months. This experience in the beauty sector translated well to the needs of Zalando, an e-commerce beauty and fashion company, that later brought Furuseth on as Head of UK and Head of... View Details

January 2004 (Revised July 2006)
Case

Executive Remuneration at Reckitt Benckiser plc

By: Jay W. Lorsch, V.G. Narayanan, Krishna G. Palepu, Lisa Brem and Ashley Robertson

Reckitt Benckiser plc has developed an executive compensation system. This case outlines the structure of the system, its emphasis on performance-based pay and a global outlook, and explains the role of the human resources department, the board of directors, and... View Details

Keywords: Governing and Advisory Boards; Employee Relationship Management; System; Executive Compensation; Retention; Performance; Human Resources; Recruitment; Business and Shareholder Relations

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06 May 2019
Research & Ideas

Consumers Blame Business for Global Health Problems. Can Business Become the Solution?

and goals, allocating the appropriate resources, and monitoring progress in a transparent fashion are vital. Engaging the entire organization, starting with a needs assessment, serves a crucial function in empowering managers and View Details

Keywords: by Danielle Kost; Health

25 May 2021
Blog Post

The Surprising Power of Nostalgia at Work

central feature of nostalgia. Most nostalgic memories involve other people, and when individuals reflect on these memories, they feel more socially connected and supported. Managers can take advantage of nostalgia’s social nature to... View Details

Keywords: All Industries

08 Aug 2016
Lessons from the Classroom

Panic Management: Keep Your Eyes on the Road

more about handling business-related adversity—unexpected obstacles, setbacks, failures, and disappointments, “situations that outstrip your immediately available set of resources, knowledge, and skills,” he said. Managers are faced with... View Details

Keywords: by Dina Gerdeman

03 Mar 2016
News

3-Minute Briefing: Pamela Meyer (MBA 1986)

protesting them, providing inappropriate detail, detour statements, false smiles. The issue that I’m most concerned about right now is inside threat mitigation. Studies show that anywhere from 30 percent to 50 percent of cyberattacks were inside jobs by View Details

Keywords: Julia Hanna

June 10, 2025
Article

Research: When Help Isn’t Helpful

By: Colin M. Fisher, Julianna Pillemer and Teresa M. Amabile

Asking for and receiving help at work can boost employees’ creativity, help them learn new skills, and strengthen their interpersonal ties. Yet a years-long study at a global design consultancy found that even in organizations with strong helping cultures, a... View Details

Keywords: Organizational Culture; Employees; Talent and Talent Management