Publications

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Disruptive Innovation Online Course | HBS Online

Your Team, Transform Your Organization Whether you represent a large multinational corporation or a small local business, we have a solution for your learning and development needs. Learn More Our Difference Disruptive Strategy will equip... View Details

December 2020 (Revised January 2022)
Supplement

Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (B)

By: Linda A. Hill and Emily Tedards

In 2011, Michael Ku became Pfizer’s Vice President of Global Clinical Supply (GCS) after the company had undergone three large-scale mergers and acquisitions. As Ku and his new leadership team set out to build a proactive, end-to-end, digital and physical clinical... View Details

Keywords: Digital Technology; Customer-centricity; Innovation; Customer Focus; Talent; Talent Management; Leadership; Innovation and Invention; Transformation; Organizational Culture; Customer Focus and Relationships; Change Management; Talent and Talent Management; Supply Chain; Mission and Purpose

26 Nov 2001
Research & Ideas

How Toyota Turns Workers Into Problem Solvers

either in the Toyota system or at sites that have successfully transformed themselves, there is a palpable, positive difference in the attitude of people that is coupled with exceptional performance along critical business measures such... View Details

Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto

July 2022 (Revised September 2022)
Case

Birla Carbon Egypt: Building Soft Power in a Foreign Country

By: Jeremy Friedman and Malini Sen

Birla Carbon, a flagship business of the nearly $60-billion global conglomerate and India-headquartered Aditya Birla Group (ABG), is one of the world's top manufacturers and suppliers of high-quality carbon black. The largest among its 16 manufacturing plants is Birla... View Details

Portrait Project

Amy Long

that transforms hopes into plans is like designing a layout that transforms blank boxes into homes. Whether I point-and-click in PowerPoint or Illustrator, I am expressing my point of view. I may not be a... View Details

04 Nov 2010
What Do You Think?

Why Do We Chase Stars?

those floating around in the industry." (Vanitha Rangganathan); and "We chase stars because we are fallible Glamor always is enticing." (Vadeed Lobo) Women are particularly successful in porting their skills because " women are more associated with... View Details

Keywords: by Jim Heskett

Web

HBS - Financials | Supplemental Financial Information

Doctoral Programs. Information Technology staffing also was a key investment area in fiscal 2023, as HBS began to ramp up its digital transformation and continued to strengthen the security of its data infrastructure. Fellowships The... View Details

02 Oct 2017
What Do You Think?

Do Bitcoin and Digital Currency Have a Future?

technology underpinning Bitcoin is the important part of the story. This technology will transform many aspects of life in a positive way.” Prithwis Mukerjee suggested that this is already happening in a “scheme to simplify the payment of... View Details

Keywords: by James L. Heskett; Financial Services

August 2018 (Revised October 2019)
Case

C3.ai—Driven to Succeed

By: Robert Simons and George Gonzalez

CEO Tom Siebel navigates his artificial intelligence (ai) startup through a series of pivots, market expansions, and even an elephant attack to become a leading platform ad service provider. The case describes his unusual management approach emphasizing employee... View Details

Web

K–12 Education | Social Enterprise | Harvard Business School

K-12 schools in the US had access to the ... Featured MBA Course Transforming Education through Social Entrepreneurship This course (formerly Entrepreneurship in Education Reform) explores the central role that education plays in our... View Details

08 Oct 2021
Blog Post

8 Stories from PRIDE for National Coming Out Day

toward living more authentically and reflect on how transformed my life has become once I chose to accept myself.” Alex Furleigh (he/him), Class of 2022 “Clicking ‘approve’ on a Facebook photo of myself with my LGBTQ+ volleyball league in... View Details

January 2006 (Revised July 2016)
Case

Gordon Bethune at Continental Airlines

By: Nitin Nohria, Anthony Mayo and Mark Benson

A $385 million loss for the final months of fiscal year 1994 signaled Continental might go bankrupt. Could new CEO Gordon Bethune turn Continental around? Continental was in dire straits because the deregulation of the commercial airline industry in 1978 ushered in a... View Details

Keywords: Transformation; Insolvency and Bankruptcy; Profit; Leading Change; Organizational Change and Adaptation; Performance Improvement; Labor and Management Relations; Air Transportation Industry

21 Jan 2022
Blog Post

Tipping Point: Investing in the Women of Kenya’s Coffee Farms

are familiar with.” And it’s a model she believes could also transform the coffee industry and other commodity supply chains. “The economics of coffee are some of the most challenging out there,” explains Nyamumbo, who herself grew up on... View Details

04 Oct 2011
Working Paper Summaries

Reviews, Reputation, and Revenue: The Case of Yelp.com

Keywords: by Michael Luca; Food & Beverage

2022
Book

하트 오브 비즈니스 미래의 비즈니스를 위한 안내서

By: Hubert Joly and Caroline Lambert

A remarkable turnaround by a leader with a remarkable philosophy: Find your noble purpose. Put people at the center. Unleash human magic.
"It was fall in Minnesota. It was getting cold and we were supposed to die." This is how Hubert Joly describes the early,... View Details

Keywords: Capitalism; Leadership; Mission and Purpose; Business and Stakeholder Relations; Leading Change

2022
Book

商业的核心新时代的企业经营原则世界500强百思买前掌门人作品贝佐斯推荐

By: Hubert Joly and Caroline Lambert

A remarkable turnaround by a leader with a remarkable philosophy: Find your noble purpose. Put people at the center. Unleash human magic.
"It was fall in Minnesota. It was getting cold and we were supposed to die." This is how Hubert Joly describes the early,... View Details

Keywords: Capitalism; Leadership; Mission and Purpose; Business and Stakeholder Relations; Leading Change

05 May 2008
Research & Ideas

Connecting with Consumers Using Deep Metaphors

authors of Marketing Metaphoria: What Deep Metaphors Reveal about the Minds of Consumers (HBS Press, 2008). Transformation is just one metaphor that finds expression in products that satisfy deeply held consumer needs and desires. Other... View Details

Keywords: by Martha Lagace; Consumer Products

2022
Book

O Coração do Negócio Os princípios de liderança e a chave para o sucesso

By: Hubert Joly and Caroline Lambert

A remarkable turnaround by a leader with a remarkable philosophy: Find your noble purpose. Put people at the center. Unleash human magic.
"It was fall in Minnesota. It was getting cold and we were supposed to die." This is how Hubert Joly describes the early,... View Details

Keywords: Capitalism; Leadership; Mission and Purpose; Business and Stakeholder Relations; Leading Change

March 24, 2014
Article

Like a Boss: How Corporate Negotiators Would Handle Nuclear Talks With Iran

By: James K. Sebenius

While the Obama team deserves high marks for launching the interim talks, its approach doesn't sell the upside of a comprehensive deal persuasively enough to transform more Iranian skeptics into active supporters—a necessary condition for success if there is an... View Details