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  • All HBS Web  (4,692)
    • People  (13)
    • News  (1,430)
    • Research  (2,711)
    • Events  (9)
    • Multimedia  (7)
  • Faculty Publications  (1,733)

Show Results For

  • All HBS Web  (4,692)
    • People  (13)
    • News  (1,430)
    • Research  (2,711)
    • Events  (9)
    • Multimedia  (7)
  • Faculty Publications  (1,733)
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  • 01 Mar 2016
  • News

Case Study: Paper Chase

operates four sales kiosks in the Boston area, with mobile retail teams that visit local fairs and markets. The kiosks offer a valuable in-person experience with a high conversion rate for the $8–$13 cards. The split between in-person and... View Details
  • 01 Jun 2001
  • News

Point, Click, Give: Internet Fuels Philanthropic Fundraising Revolution

size of the database the WEBSE offers users. Whether a WEBSE is operating an online giving directory, workplace-giving center, or any other transaction-based service, it must decide how many nonprofits will be eligible for the service.... View Details
Keywords: Anne Kavanagh; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services
  • 23 Feb 2015
  • News

Preserving a Musical Tradition; Inspiring Future Generations

self-described amateur musician, who endured seven years of playing scales during childhood piano lessons, it was important that the curriculum be fun and engaging to the students. For guidance, de Menil has turned to the Suzuki method,... View Details
Keywords: April White; Educational Services; Educational Services
  • 01 Sep 2016
  • News

How I Got to Google

create the elective course Product Management 101. Update: A former business operations intern at the software company Autodesk, Soheili recently landed a product manager job at design firm Homepolish. SS: What are the characteristics of... View Details
Keywords: Julia Hanna
  • 01 Dec 2020
  • News

In Review

we created a system to operate in a hybrid environment over the summer. We wanted students to return to campus and our classrooms to give them as much of the full HBS experience as possible. At the same time, we did everything possible to... View Details
  • 19 Feb 2019
  • First Look

New Research and Ideas, February 19, 2019

was not clear that the business was profitable. Rapid scale had come at a cost. In June 2016, BlackBuck had $5 million in the bank and two months of runway. BlackBuck’s focus had been on raising capital and hiring View Details
Keywords: Sean Silverthorne
  • Career Coach

Ryan Kim

independent sponsor private equity firm and completed a self-funded search to buy a regional automotive installation services business which he operated as President. Prior to that, Ryan worked in large and... View Details
Keywords: Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All)
  • 11 Sep 2000
  • Research & Ideas

Riding the Internet Fast Track

acquisition and brand-building, products and services that are often free or deeply discounted, and abundant funding provided by exuberant capital markets."The problem," he says, "is that everyone understands the strategy,... View Details
Keywords: by Peter Jacobs
  • 06 Jun 2013
  • Op-Ed

How to Do Away with the Dangers of Outsourcing

culminated in a lithium-ion battery so deficient that the entire nascent fleet of 787s had to be grounded shortly after launch. Boeing's scale was epic, but these problems are far from new. Nike, Foxconn, and a host of others have... View Details
Keywords: by Ranjay Gulati; Manufacturing; Apparel & Accessories; Fashion
  • 25 Mar 2001
  • Research & Ideas

Who Wants to Be an Entrepreneur? [Part II]

and a strong likelihood of repeat sales. Krasnow learned that dry cleaning was an $8-billion business in the United States, divided among 34,000 owners who operated 45,000 stores. Customers chose the nearest outlet and entrusted it with... View Details
Keywords: by John S. Rosenberg
  • 01 Dec 2020
  • News

New News

learnings you’ve had as you’ve developed your businesses? SS: Honestly, the biggest problems we’re having right now is that every time we scale, everything breaks again. Right now, we’re looking at how we can start documenting everything. How do I View Details
Keywords: entrepreneuship; digital media; startups; news; business models; young alumni; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services
  • 01 Sep 2006
  • News

Notebook

if you walk into Best Buy and purchase a cell phone, we run your credit score and activate the account so you can walk out with a phone that’s ready to use. We tie together the retailers that sell digital services with the providers of... View Details
Keywords: Margie Kelley; Educational Services; Educational Services; Educational Services; Educational Services
  • 05 Jun 2014
  • Blog Post

Learning to fail at HBS

some operational experience. With that, as the summer is dawning upon us, you’ll find me in Zambia, a landlocked country in the south/eastern part of Africa. I’ll be working for a recently launched e-commerce startup (the "eBay of... View Details
Keywords: Consulting; Consumer Products / Retail
  • 2011
  • Case

How Fast and Flexible Do You Want Your Information, Really?

By: Thomas H. Davenport and Jim Snabe
Almost all executives want more and faster information, and almost all companies are racing to provide it. What many of them are overlooking is that the real aim should not be faster information but faster decision making, and those aren't the same things. Executives... View Details
Keywords: Management Teams; Information; Service Delivery; Decision Making; Crisis Management
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Davenport, Thomas H., and Jim Snabe. "How Fast and Flexible Do You Want Your Information, Really?" 2011.
  • November 2011
  • Case

Lowell General Physician Hospital Organization

By: Richard M.J. Bohmer and Natalie Kindred
This case focuses on the Alternative Quality Contract (AQC), a novel payment program designed to incentivize providers to deliver less costly, high quality health care. Under the AQC, offered by Blue Cross Blue Shield of Massachusetts, providers received a fixed-dollar... View Details
Keywords: Cost Management; Service Delivery; Health Care and Treatment; Health Industry; Massachusetts
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Bohmer, Richard M.J., and Natalie Kindred. "Lowell General Physician Hospital Organization." Harvard Business School Case 612-016, November 2011.
  • 24 Jun 2020
  • News

Unleashing Greatness in Others

  • 01 Sep 2018
  • News

An SUV Built for African Roads—by African Workers

“At Mobius, we get to play a part in the emergence of a stronger manufacturing base.” As Mobius scales up, the team envisions producing a no-frills platform that can be tailored for cargo delivery, public transportation, or emergency... View Details
Keywords: Amy Yee
  • January 2010
  • Case

Ledina Lushko: Navigating Health Care Delivery

By: Sachin H Jain, Michael E. Porter, Fatima Akrouh and Carolyn Daly
Ledina Lushko was diagnosed with Adrenal Cortical Carcinoma in 2008 and sought care at a highly regarded medical institution in the United States. This case lays out her journey through the health care system in detail and all of the effort involved in finding... View Details
Keywords: Health; Health Care and Treatment; Health Disorders; Service Delivery; Health Industry; United States
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Jain, Sachin H., Michael E. Porter, Fatima Akrouh, and Carolyn Daly. "Ledina Lushko: Navigating Health Care Delivery." Harvard Business School Case 710-459, January 2010.
  • 05 Apr 2016
  • First Look

April 5, 2016

Scale versus Scope in the Diffusion of New Technology By: Gross, Daniel P. Abstract—Using the farm tractor as a case study, I show that lags in technology diffusion arise along two distinct margins: scale... View Details
Keywords: Sean Silverthlorne
  • 01 Jun 2012
  • News

Bringing ‘Global’ Back Home

be flexible in, a complex and evolving competitive environment. They need decisiveness—the ability to act with appropriate urgency and scale on key business issues. And, most importantly, global leaders need to be extremely good at... View Details
Keywords: Garry Emmons; Transportation Equipment Manufacturing; Manufacturing
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