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Show Results For
- All HBS Web
(3,891)
- People (16)
- News (905)
- Research (2,449)
- Events (27)
- Multimedia (47)
- Faculty Publications (1,830)
- 21 Dec 2016
- Cold Call Podcast
Target's Expensive Cybersecurity Mistake
- 11 Mar 2016
- Working Paper Summaries
Becoming a Cognitive Referent: Market Creation and Cultural Strategy
- 05 Oct 2015
- Working Paper Summaries
Online Network Revenue Management Using Thompson Sampling
- 14 Sep 2015
- Research & Ideas
Rewriting the Rules of Service Competition
Editor's Note: Harvard Business School professors James Heskett, W. Earl Sasser, and Leonard A. Schlesinger literally wrote the book on service industry management with The Service Profit Chain. Now the trio is back with What Great Service Leaders Know & Do. This... View Details
- 21 Jan 2015
- Lessons from the Classroom
Managing the Family Business: Market Basket’s Lessons About Buyouts
One of the highlights of my year is in November, when teams of enterprising families meet for the Executive Education program I founded and still lead at Harvard Business School, Families in Business. One of the thornier problems we discuss concerns family shareholder... View Details
Keywords: Retail
- 16 Jun 2011
- Working Paper Summaries
Search Diversion, Rent Extraction and Competition
- 28 Apr 2008
- HBS Case
Negotiating with Wal-Mart
Wal-Mart, the world's largest retailer, sold $315 billion worth of goods in 2006. With its single-minded focus on "EDLP" (everyday low prices) and the power to make or break suppliers, a partnership with Wal-Mart is either the Holy Grail or the kiss of death,... View Details
Leslie Wexner
While working in his parents’ store in the early 1960s, Wexner realized that women’s sportswear was really the future of fashion, and left to start his own company. After an early IPO in 1969, the company experienced a whirlwind expansion period, purchasing struggling... View Details
Keywords: Retail
John Wanamaker
Wanamaker thought his “new kind of store,” which was a consolidation of many different kinds of shops into one, was the future of shopping. Not only did his department stores become very successful, they were also part of a merchandising revolution that steered people... View Details
Keywords: Retail
Jesse I. Straus
While still a young man in his family’s company, Jesse Straus and his younger brother Percy were personally responsible for the erection of the famous Macy’s Store in Herald Square, New York City. After buying out their uncle’s interest in the store, Jesse and his... View Details
Keywords: Retail
James C. Penney
Having worked his entire life in retail, Penney bought out his two business partners in 1907, forming the entity that would eventually become the J.C. Penney Company. Under Penney’s leadership the chain expanded rapidly throughout the U.S., eventually coming to have... View Details
Keywords: Retail
H. Stanley Marcus
Taking control of the company from his father in 1950, Marcus was instrumental in promoting the exclusivity and uniqueness of the Neiman-Marcus brand. Through extravagant in-store promotional events and expert purchasing, he secured the retailer's reputation as an... View Details
Keywords: Retail
Louis K. Liggett
Liggett developed the name “Rexall” for a wide variety of his products (patent medicines, spices, toilet soap, etc.). He also used it as the name of “franchise stores,” making it into a household name. By 1928 the annual revenue of United Drug, Incorporated exceeded... View Details
Keywords: Retail
John A. Hartford
Under John Hartford’s management, A&P became a large integrated business empire. In 1937, he switched A&P to a supermarket operation from its base as a delivery store, which enabled him to offer even lower prices. By the mid-1960s, A&P remained the world’s... View Details
Keywords: Retail
George H. Hartford
Expanding beyond its initial base of imported tea products, Hartford established one of the largest chains of grocery stores, The Great Atlantic and Pacific Tea Company (A&P) in the United States. Hartford was an early proponent of advertising premium “give-aways”... View Details
Keywords: Retail
Isaac Gimbel
In 1909, Gimbel built a Gimbel Brothers Department Store in New York City, which became a huge success. Building upon this success, Gimbel purchased a 16-story building in New York, to which he added three more floors to give Gimbel Brothers Department store 27 acres... View Details
Keywords: Retail
- 01 Mar 2023
- News
Elevator Pitch: Spread the Wealth
want to open pathways to ownership for a new generation of investors like Amanda.” “We want to open pathways to ownership for a new generation of investors like Amanda.” Status Update: More than 600 retail and service organizations have... View Details
- 26 Feb 2009
- News
Last Look - March 2009
Our thanks to HRPBA ’60-ers Sandy Krickovic Self and Nancy Needham Merrill, who recognized themselves as the second and third models in the photo. Self wrote: “In Malcolm McNair’s Marketing class, we were studying the women’s retail... View Details
- 01 Jun 2004
- News
Media, VC Discussed at WSA Conference
something they’ve seen on the Web. And the company’s site is helping to push its brand, she said. Venture capital, success strategies for minorities in business, and fashion retailing were among the other panel topics. Ann M. Fudge (MBA... View Details