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  • 12 May 2003
  • Research & Ideas

How Hot is the “Hot Spot” Business?

millions of portable computers and handheld devices. When the 3,000 or so hot spots that exist today jump to 10,000, a tipping point will be reached that quickly leads to development of some 300,000 hot... View Details
Keywords: by Sean Silverthorne & Martha Lagace; Technology; Communications; Telecommunications
  • October 2008 (Revised June 2010)
  • Case

State of Emergency at Mercy Hospital

By: Thomas J. DeLong and Chirag D Shah
Dr. Scott Gabu, Chairman of the Emergency Department of the world-renowned, university-based Mercy Hospital, was deeply disturbed when he read the letter from the family of John Samson, a patient who had come to the emergency room one week earlier, that described an... View Details
Keywords: Health Care and Treatment; Knowledge Acquisition; Leadership Development; Behavior; Personal Characteristics; Health Industry
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DeLong, Thomas J., and Chirag D Shah. "State of Emergency at Mercy Hospital." Harvard Business School Case 409-048, October 2008. (Revised June 2010.)
  • 11 Jun 2001
  • Research & Ideas

E-Commerce Unplugged

In this excerpt, Nohria and Leestma outline the challenges and rewards awaiting businesses that target the mobile-commerce customer. The best place to start? Develop a thorough... View Details
Keywords: by Nitin Nohria & Marty Leestma
  • 30 Jan 2007
  • First Look

First Look: January 30, 2007

government's efforts to drive and sustain growth. In How Countries Compete, Richard Vietor sheds light on ways in which governments can best set direction and provide a healthy climate for a nation's... View Details
Keywords: Martha Lagace
  • 30 Sep 2014
  • First Look

First Look: September 30

enterprise in management and organization research, the lack of a cohesive knowledge base in this area is concerning. In this chapter, we propose that the underdevelopment of the attendant research infrastructure is an important, but... View Details
Keywords: Sean Silverthorne
  • 14 Dec 2010
  • First Look

First Look: Dec. 14

pervasive in the China business context characterized by heavy reliance on personal relationships or guanxi, it went against the founding principles of CDG-professionalism and service quality. Yang had to... View Details
Keywords: Sean Silverthorne
  • 21 May 2013
  • First Look

First Look: May 21

knowledge spillovers. The strategic value of these agglomeration economies may vary by firm, depending upon the relative value of each economy, and upon firm and agglomeration economy traits. To better... View Details
Keywords: Sean Silverthorne
  • 08 Apr 2015
  • What Do You Think?

Are Technology Companies Ripe for Disruption?

the masters of disruption themselves providing attractive opportunities to those who would disrupt them? Clay Christensen's original concept of disruption is very simple. It concerns the successful development of products View Details
Keywords: by James Heskett; Computer; Technology
  • 23 Jul 2012
  • Research & Ideas

Book Excerpt: ‘Talk, Inc.’

take. Where organizational conversation flourishes, it involves up to four elements. These elements reflect the essential attributes of interpersonal conversation, and likewise they reflect the classic distinguishing features of a... View Details
Keywords: Re: Boris Groysberg
  • 21 Feb 2017
  • First Look

First Look at New Research: February 21

histories spanning generations, we combine induction and deduction to propose reputation as a meta-resource that allows firms to activate their conventional resources. We conceptualize reputation as consisting of prominence, perceived... View Details
Keywords: Carmen Nobel
  • 17 Jan 2017
  • First Look

First Look at New Research: January 17

style, and thus set prices that limit market penetration. The winning strategy diverges from this approach in almost every respect. When innovators develop products that people want to pull into their lives,... View Details
Keywords: Sean Silverthorne
  • 31 Oct 2004
  • Research & Ideas

The New CEO’s Wrong Message

Harvard Business School.] The CEO is undoubtedly the most powerful person in any organization. Yet any CEO who tries to use this power to unilaterally issue orders or summarily reject proposals that have come up through the organization... View Details
Keywords: by Michael E. Porter, Jay W. Lorsch & Nitin Nohria
  • 09 Aug 2010
  • Research & Ideas

How to Speed Up Energy Innovation

Is there a special sauce for stimulating innovation in the energy sector, a concoction to spur cost-effective developments toward solving the climate change problem? HBS professor Rebecca Henderson doesn't claim to know all the ingredients for that special sauce. But... View Details
Keywords: by Julia Hanna; Energy; Utilities
  • 12 Mar 2013
  • First Look

First Look: March 12

technology is revolutionizing the global banking and payment industry. It offers new opportunities for banks to provide added convenience to their existing customers in developed countries View Details
Keywords: Sean Silverthorne
  • 02 Jul 2024
  • Book

Five Essential Elements to Build the Capital You Need to Lead

learn to recognize and build their leadership capital—the resources and influence needed to realize their goals, says Harvard Business School Senior Lecturer Archie L. Jones. In his recently released book,... View Details
Keywords: by Dina Gerdeman
  • 07 Feb 2011
  • Lessons from the Classroom

Creating the Founders’ Dilemmas Course

school!" "I'm still in school, and I'm not bringing in a paycheck yet!" "We have two kids! You should wait until they are out of the house!" "Even if the market is crying out for you to solve a particular... View Details
Keywords: by Carmen Nobel; Education
  • 19 Nov 2019
  • Op-Ed

Gender Bias Complaints against Apple Card Signal a Dark Side to Fintech

bias in Goldman Sachs’s underwriting model. (Goldman developed and issued the card.) Adding fuel to the fire, Apple co-founder Steve Wozniak shared that the same thing had happened to him View Details
Keywords: by Karen G. Mills; Financial Services
  • 11 Mar 2015
  • Research & Ideas

How Do You Grade Out as a Negotiator?

confident about and what you need to work on." According to how the points are allocated, the app sorts the user into one of five basic negotiating styles, derived from Wheeler's past research (see chart) each with its own strengths View Details
Keywords: by Michael Blanding
  • 23 Feb 2011
  • First Look

First Look: Feb. 23

development outcomes for recent decades. Political instability's significance is time consistent in cross-sectional regressions back to the 1960s, the period when the key data becomes available; robust in both country fixed-effects View Details
Keywords: Sean Silverthorne
  • 18 Mar 2001
  • Research & Ideas

Want to Be an Entrepreneur? [Part I]

differed from the conditions she had encountered at Palm Inc., which she had joined in 1992 (following a decade in the computer and software industries), just after the company was founded to develop... View Details
Keywords: by John S. Rosenberg
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