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  • March 1996 (Revised February 2006)
  • Case

Arborite

Describes the competitive position of Arborite, a Canadian manufacturer of high-pressure laminates (HPL) (a product sold under the Formica name in the United States). Arborite's market share has slipped, and a new general manager must evaluate whether a change in... View Details
Keywords: Cost Accounting; Consumer Behavior; Manufacturing Industry; Canada
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  • 29 May 2012
  • News

Changing the Conversation in Your Company

  • 22 Nov 2023
  • Research & Ideas

Humans vs. Machines: Untangling the Tasks AI Can (and Can't) Handle

performance the biggest boost. AI helped lift the lower-end group’s performance by 43 percent compared to previous scores. For top-rated performers, that figure was 17 percent.... View Details
Keywords: by Rachel Layne; Information Technology; Technology
  • November 1998 (Revised July 2012)
  • Case

Explo Leisure Products

By: Richard G. Hamermesh
Tim Trowac and Dave Rahall, two former investment bankers, skillfully execute the leveraged buyout of a golf ball recycling company after working intensely on their due diligence, writing a business and financial plan, and developing the investment memorandum. Six... View Details
Keywords: Selection and Staffing; Leveraged Buyouts; Business Plan; Performance; Management Teams; Business Strategy; Financial Strategy; Business and Shareholder Relations; Green Technology Industry; Sports Industry
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  • 06 Oct 2023
  • Book

Yes, You Can Radically Change Your Organization in One Week

The biggest, thorniest organizational problems can be solved in just one week, say Frances Frei and Anne Morriss, coauthors of the new book Move Fast and Fix Things. Armed with decision-making power and the right change-management toolkit, leaders don’t need to work... View Details
Keywords: by Kristen Senz
  • Research Summary

Family Business Management

John Davis is developing cases and other course materials on family business management for the Executive Education program Families in Business: From Generation to Generation, Families in Business/China, the Owner/President Management... View Details
  • December 2004 (Revised May 2005)
  • Case

Nestle: Sustainable Agriculture Initiative

By: Forest L. Reinhardt
Swiss food giant Nestle attempts to improve the performance of its suppliers of agricultural commodities to raise quality, lower costs, and contribute to sustainable development. Its initiatives focus first on coffee, cocoa, and milk. Nestle managers assert that the... View Details
Keywords: Corporate Social Responsibility and Impact; Environmental Sustainability; Social Issues; Business and Community Relations; Corporate Strategy; Agribusiness; Supply Chain Management; Marketing Strategy; Value Creation; Food and Beverage Industry; Agriculture and Agribusiness Industry
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  • 30 Sep 2015
  • News

Why Wall Street Cannot Beat Buffett

  • 19 Aug 2020
  • News

Krispy Kreme: Top-Line Up Double Digits Thru Pandemic (Podcast)

  • 30 Mar 2021
  • News

The message Microsoft is sending to managers after a decline in team connectedness

  • January 2006 (Revised May 2006)
  • Case

Akin Ongor's Journey

By: Rosabeth M. Kanter
A retired bank CEO, one of Turkey's most admired leaders, wants to start a leadership institute to develop emerging leaders in the eastern Mediterranean region. Describes his biography and values, the models he established for excellent financial performance and... View Details
Keywords: Leadership Development; Values and Beliefs; Partners and Partnerships; Corporate Social Responsibility and Impact; Business Startups; Environmental Sustainability; Retirement; Education Industry; Turkey; United States
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  • May 2022
  • Article

The Impact of COVID-19 on Digital Communication Patterns

By: Evan DeFilippis, Stephen Michael Impink, Madison Singell, Jeff Polzer and Raffaella Sadun
We explore the impact of COVID-19 on employees’ digital communication patterns through an event study of lockdowns in 16 large metropolitan areas in North America, Europe, and the Middle East. Using de-identified, aggregated meeting and email meta-data from 3,143,270... View Details
Keywords: Meetings; Email; COVID-19 Pandemic; Communication Technology; Health Pandemics; Time Management
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  • 2021
  • Book

The Future of Executive Development

By: Mihnea C Moldoveanu and Das Narayandas
Executive development programs have entered a period of rapid transformation, driven by digital disruption and a widening gap between the skills that participants and their organizations demand and those provided by their executive programs. This work delves into the... View Details
Keywords: Executive Education; Leadership Development; Management Skills; Education Industry
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  • Article

Estimating the Effects of Large Shareholders Using a Geographic Instrument

Large shareholders may play an important role for firm performance and policies, but identifying this empirically presents a challenge due to the endogeneity of ownership structures. We develop and test an empirical framework, which allows us to separate selection from... View Details
Keywords: Business and Shareholder Relations; Performance; Policy; Ownership; Selection and Staffing; Business Headquarters; Geography; Framework
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  • 24 Nov 2014
  • News

Why businesses need to design more reliable experiments

  • 02 Jan 2013
  • News

Should Pay-for-Performance Compensation be Replaced?

  • 14 Jun 2023
  • Research & Ideas

Four Steps to Building the Psychological Safety That High-Performing Teams Need

to be candid, to ask for help, to share mistakes, we won’t get things done,” Edmondson explains. After all, very few jobs are performed alone, and in a world where remote work is on the rise and teams are... View Details
Keywords: by Kara Baskin
  • 01 May 2024
  • What Do You Think?

Have You Had Enough?

out: Twenty-four years and 287 columns on a variety of management-related topics, my record as of this month. This month marks my last column in this long-running series for Working Knowledge. I’ve always ended my columns with the... View Details
Keywords: by James Heskett
  • December 2005 (Revised December 2008)
  • Case

SchoolNet: Pursuing Opportunity beyond Federal Mandates

Settling into his seat on the train bound for New York, CEO Jonathan Harber reflected on the evolution of SchoolNet's position in the educational technology market and its important relationship with Philadelphia. Specifically, how could it transition from a project to... View Details
Keywords: Customers; Education; Performance Improvement; Partners and Partnerships; Expansion; Technology Adoption; Philadelphia
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  • 2024
  • Working Paper

What Is Newsworthy? Theory and Evidence

By: Luis Armona, Matthew Gentzkow, Emir Kamenica and Jesse M. Shapiro
We study newsworthiness in theory and practice. We focus on situations in which a news outlet observes the realization of a state of the world and must decide whether to report the realization to a consumer who pays an opportunity cost to consume the report. The... View Details
Keywords: News; Mathematical Methods; Prejudice and Bias; Media and Broadcasting Industry
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