Informal Organization - Publications - Faculty & Research

August 2001 (Revised June 2002)
Case

IBM Software Solutions (A)

By: Michael L. Tushman, Charles A. O'Reilly III and Robert Chapman Wood

Executives and managers of key IBM software units struggle to make IBM a top player in the post-mainframe era. When one software unit introduces a visionary product with potential to create a new leadership position for the firm, the result is an epic conflict in the... View Details

Keywords: Business Units; Leadership Style; Leading Change; Managerial Roles; Organizational Change and Adaptation; Conflict Management; Information Technology Industry

Citation

Find at Harvard

16 Jul 2012
Research & Ideas

Book Excerpt: ‘The Strategist’

strategy from the top of the organization to a specialist function." Montgomery maintains that it's time for CEOs to reclaim strategy, a point she argues fervently in her new book, The Strategist: Be the Leader Your Business Needs. The... View Details

Keywords: by Cynthia A. Montgomery

01 Jun 2008
News

The Prophet of Start-Ups

entrepreneurs in an organized way,” says Arnold Kroll, an investment banker at Lehman Brothers who worked with ARD. Doriot was not a physically imposing fellow, but he exuded a magnetic aura. “It was almost like knowing someone like... View Details

Keywords: Spencer E. Ante; George Doriot; Charles F. Kettering; Lawrence Lowell; F. Warren Hellman; Finance; Securities, Commodities, and Other Financial Investments; Finance

25 Apr 2014
News

A model of service

says. "The soup kitchen is a business. I managed more than 50 people, oversaw all of our marketing efforts, and maintained relationships with grant-making organizations," says Garrett, who stepped down in 2013 from her role as director of an View Details

21 Apr 2014
News

Spirit of philanthropy advances Executive Education

underprivileged. “It has been the DNA of the organization to play a role in the community,” says Tata of his family’s company, the Tata Group, which he led as chairman from 1991 to 2012. The multinational conglomerate comprises more than... View Details

30 Mar 2015
News

Helping the American Red Cross deliver services

Mark L. Capaldini (MBA 1979), an active ambassador for the American Red Cross, has found it rewarding to be a board member for the organization’s northern Minnesota chapter. (Published March 2015) View Details

28 May 2019
News

A More Perfect Union

So the Market Map is informing our members’ decisions by refocusing their philanthropic portfolio toward democracy reform at the state and federal levels. There is a range of organizations and initiatives... View Details

Keywords: Jen McFarland Flint; illustration by Dan Bejar

November 2010 (Revised January 2011)
Case

Computerized Provider Order Entry at Emory Healthcare

By: Richard G. Hamermesh, F. Warren McFarlan, Mark Keil, Andrew Katz, Michael Morgan and David LaBorde

The Computerized Provider Order Entry at Emory Healthcare case presents one hospital system's efforts to implement computerized provider order entry (CPOE) across all of its hospitals and the challenges they faced in doing so. Issues such as standardization of care,... View Details

Keywords: Health Care and Treatment; Information Management; Management Systems; Standards; Service Delivery; Business Processes; Organizational Change and Adaptation; Projects; Information Technology; Applications and Software; Health Industry

Citation

Educators

Purchase

01 Jun 2013
News

Five Bright Ideas

organization is involved, we charge. Advertising also brings in revenue." ALISON enables potential employers to immediately test the skill of certificate-holding ALISON graduates through 20-question "flash tests" that assess their... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services; Elementary and Secondary Schools; Educational Services

02 Dec 2013
Research & Ideas

Companies Choreograph Earnings Calls to Hide Bad News

The quarterly earnings conference call is a traditional way for public companies to disclose information regarding performance and strategy from the prior quarter. Wall Street analysts and other company watchers dial in, identify... View Details

Keywords: by Julia Hanna; Financial Services

01 Sep 2012
News

Case Study Pioneer

building the Intercollegiate Case Clearing House, an organization at HBS that was dedicated to US and international dissemination of cases written by faculty from Harvard and other universities. A legacy of his work is the Andrew R. Towl... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

01 Jun 2016
News

Making It Possible to Explore and Grow

opportunity to learn how to raise institutional capital for their businesses. In two inaugural cohorts that summer— one in San Francisco, the other in New York City —18 female entrepreneurs participated in 12 workshop sessions organized... View Details

01 Mar 2025
News

On The Case: The Base Factor

In her research as a marketing modeler, Professor Eva Ascarza focuses on understanding customers—and predicting, in particular, who will be a good one and how best to retain them. Without customers, obviously, there is no business. That could also be the tagline for... View Details

Keywords: Jen McFarland Flint

01 Dec 2009
News

Letters to the Editor

had recently authored The New American Ideology, in which he argued that old ideas about individualism, property rights, and competition were increasingly irrelevant in a world of necessarily huge organizations and limited resources. The... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

10 Aug 2015
Research & Ideas

Why a Federal Rule on CEO Pay Disclosure May Get You In Trouble With Customers

disclosure might affect consumer behavior. Previous research has shown that consumers consider 4.6:1 to be the ideal CEO-to-average-worker pay ratio. In reality, the average ratio among S&P 500 companies is roughly 373:1, according to 2014 View Details

Keywords: by Carmen Nobel; Retail

01 Feb 2000
News

HBS Honored for Addressing Business and Societal Issues

Nelson (MBA '88), executive director of the HBS Initiative on Social Enterprise, accepted an award honoring the School's efforts at a ceremony hosted by Citigroup in New York last October. "This is a tribute to the broad range of activities at HBS focusing on nonprofit... View Details

01 Sep 2014
News

Ask the Expert: Byte-Testing Bitcoin

intend to navigate the regulatory environment? In particular, how could they educate governments and ease concerns about the various types of risk pertaining to payments and currency? —Caleb Reeves (GMP 16, 2014) Even though there are View Details

Keywords: alumni; Information; Information

01 Oct 1999
News

Eight Among Many

individ-uals are involved in organizations and initiatives that will help shape 21st-century commerce; others have made their mark in the more traditional industries that keep the economy hum-ming. Still others are making important... View Details

09 Feb 2018
News

Geoff Marietta: Making A Difference

25 Apr 2014
News

Raising the bar for financial literacy

Nan Morrison (MBA 1987) is intent on making children financially and economically literate. As CEO of the Council for Economic Education (CEE), a New York–based national nonprofit, she trains more than 55,000 teachers nationwide annually, as well as provides them with... View Details

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