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  • 23 Apr 2007
  • Research & Ideas

Are Great Teams Less Productive?

Learning promotes performance—is there any argument? Without learning, organizations, teams, and managers are stuck in yesterday's world. In fact, says Harvard Business School professor Amy Edmondson, there are built-in tensions between... View Details
Keywords: by Sarah Jane Gilbert
  • November 2021
  • Article

The Comprehensive Effects of Sales Force Management: A Dynamic Structural Analysis of Selection, Compensation, and Training

By: Doug J. Chung, Byungyeon Kim and Byoung G. Park
This study provides a comprehensive model of an agent’s behavior in response to multiple sales management instruments, including compensation, recruiting/termination, and training. The model on agents’ behavior takes into account many of the key elements that... View Details
Keywords: Salesforce Management; Recruitment; Selection and Staffing; Compensation and Benefits; Resignation and Termination; Training; Behavior; Analysis
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  • 06 Oct 2014
  • Research & Ideas

Why Businesses Need a Language Strategy

global marketplace, it is imperative for multinational organizations to have clear language strategies. Neeley has coauthored a September Harvard Business Review article with HBS Professor of Management Practice Robert Steven Kaplan on... View Details
Keywords: Re: Tsedal Neeley
  • 06 Nov 2012
  • First Look

First Look: November 6

Republic of Geneva), and other immigrant founders who guided the nation to prosperity. Their expertise with liquid capital far exceeded that of native-born plantation owners Washington, Jefferson, and Madison, who well understood the View Details
Keywords: Sean Silverthorne
  • 01 Mar 2024
  • News

3-Minute Briefing: Ilana D. Weinstein (MBA 1995)

Weinstein: Standing tall and seeing all of the strategic possibilities in a highly competitive industry. I grew up in New York City and worked in every store along our 10-block radius. I learned how to sell and negotiate at a young age. There’s a scrappiness and... View Details
Keywords: Edited by Julia Hanna; Photo by Chris Sorensen; search firm; entrepreneurship; hedge funds
  • Web

Christensen Center for Teaching & Learning

execution as the instructor moves through time from pre-class arrival, to the opening, through sequences of questioning, listening, and responding, to transitions and, ultimately, to the closing of the class. Discussion Management... View Details
  • May 11, 2020
  • Article

Steer Your Family Businesses Through an Unplanned Transition

By: Josh Baron and Nick Di Loreto
In a perfect world, family businesses will transition leadership from one generation to the next along a predictable and well-planned process — whether that’s determined within the business, the ownership group, or the family itself — passing the baton after years of... View Details
Keywords: Transition; Planning; Family Business; Management Succession
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  • October 1993 (Revised July 1994)
  • Case

A Brush with AIDS (A)

By: Joseph L. Badaracco Jr. and Jerry Useem
A product manager at a health products company is responsible for marketing sharps containers, which hospitals use to store used needles in order to protect medical workers from being pricked with AIDS-contaminated needles. After hospitals report repeated instances of... View Details
Keywords: Health; Cost vs Benefits; Motivation and Incentives; Safety; Values and Beliefs; Profit; Goals and Objectives; Compensation and Benefits; Medical Devices and Supplies Industry
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  • 27 Jun 2005
  • Research & Ideas

Asian and American Leadership Styles: How Are They Unique?

and discussion of business, to distinguish among leadership, management, and administration. They are in fact very different; each is valuable and has its place. Briefly, leadership is about a vision of the future and the ability to energize others to pursue it. View Details
Keywords: by D. Quinn Mills
  • December 2003 (Revised May 2004)
  • Case

Sears Auto Centers (A) (Abridged)

By: Lynn S. Paine
In the early 1990s Sears faced and allegations by the California Department of Consumer Affairs that the company's auto repair centers had been overbilling customers and making unnecessary repairs. Top management must evaluate the problem and come up with a plan to... View Details
Keywords: Corporate Governance; Corporate Accountability; Ethics; Organizational Culture; Compensation and Benefits; Management Teams; Employees; Behavior; Motivation and Incentives; Performance Improvement; Auto Industry
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  • 31 Oct 2014
  • Op-Ed

Ebola’s Call To Arms About Disaster Preparedness

desperate need of that slack. With public health, however, efficiency should not be the chief goal. Rather, the goal should be to optimize to mitigate catastrophes while managing routine concerns without interruption. That way, when View Details
Keywords: by Gautam Mukunda; Health
  • 17 Dec 2018
  • Research & Ideas

Women Receive Harsher Punishment at Work Than Men

branch manager or executive roles within a firm, women and men were held to the same standards and punished in comparable ways. The researchers observed the same phenomenon with racial minorities, with African-American men punished more... View Details
Keywords: by Michael Blanding; Financial Services
  • Research Summary

Overview

Over the last decade, technology companies like Amazon, Google, and Netflix have pioneered data-driven research and development processes centered on massive experimentation. However, as companies increase the breadth and scale of their experiments to millions of... View Details
  • 15 Jan 2008
  • First Look

First Look: January 15, 2008

industry research to inform investment decisions. Provides detailed information about the recommended resources available for this type of research, focusing primarily on what is available from Harvard Business School's Baker Library.... View Details
Keywords: Martha Lagace
  • 21 Apr 2020
  • Research & Ideas

7 Successful Battle Strategies to Beat COVID-19

weaponry. (Many managers today must feel hopeless against an invisible foe that always seems a step ahead.) Boyd realized he could narrow the gap by working out the best possible approaches to deal with rapid change. Similarly, an Agile... View Details
Keywords: by Euvin Naidoo

    Dafna Bearson

    Dafna Bearson is a doctoral candidate in the Strategy Unit at Harvard Business School. Her research interests lie at the intersection of strategy and innovation. Specifically, her research focuses on intellectual property commercialization strategy in startups... View Details

    Keywords: biotechnology; pharmaceuticals; high technology
    • January 1985 (Revised March 2003)
    • Case

    Conex do Brasil

    By: Christopher A. Bartlett and John Young
    Describes interactions between Brazilian local, Latin American regional, and USA headquarters staff during the three years after establishing a manufacturing subsidiary in Sao Paulo. In a highly protected national environment, a market entry plan is developed to meet... View Details
    Keywords: Cross-Cultural and Cross-Border Issues; Resignation and Termination; Goals and Objectives; Market Entry and Exit; Operations; Performance Expectations; Opportunities; Corporate Strategy; Latin America; United States; Brazil
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    • September 2020 (Revised November 2020)
    • Case

    PDS: Ring-Fencing the Ranch

    By: Dennis Campbell, Tarun Khanna and Kerry Herman
    Pallak Seth, Group CEO of PDS Multinational Fashions, is contemplating options to bring better collaboration across his global apparel supply chain platform. PDS, a group of 50-plus subsidiary companies, each led by its own CEO and with different apparel industry... View Details
    Keywords: Collaboration; Supply Chain Management; Performance; Partners and Partnerships; Employee Stock Ownership Plan; Apparel and Accessories Industry
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    • Web

    Business & Environment - Faculty & Research

    members focus on corporate environmental strategy, operations and reporting; sustainable cities and infrastructure; the role of government and environmental policy; clean energy generation and demand-side energy efficiency; and the effective View Details
    • 04 Nov 2010
    • What Do You Think?

    Why Do We Chase Stars?

    Summing Up Three themes appear to characterize many of the responses to this month's column: (1) leadership talent is portable, (2) the reasons that we chase stars are traceable to human nature, and (3) women have qualities that explain... View Details
    Keywords: by Jim Heskett