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      • 1 Apr 1992
      • Conference Presentation

      Motivation, Creativity, and Learning

      By: R. Conti, Teresa M. Amabile and S. Pollack
      Keywords: Motivation and Incentives; Creativity; Learning
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      Conti, R., Teresa M. Amabile, and S. Pollack. "Motivation, Creativity, and Learning." Paper presented at the Eastern Psychological Association Meeting, Boston, MA, April 1, 1992.
      • Spring 1992
      • Article

      Student Environmental Organizations

      By: Julian Keniry and Brian Trelstad
      On campuses around the country, student groups are discovering the benefits of working on projects in cooperation with campus officials. View Details
      Keywords: Environmental Sustainability; Higher Education
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      Keniry, Julian, and Brian Trelstad. "Student Environmental Organizations." New Directions for Higher Education, no. 77 (Spring 1992): 103–112.
      • 1992
      • Article

      Making Choices: Aspects of the History of the Harvard Business School MBA Program

      By: Nancy F. Koehn, Thomas R. Piper, V. Kasturi Rangan and Richard S. Tedlow
      Keywords: Higher Education; History; Decision Choices and Conditions; Boston
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      Koehn, Nancy F., Thomas R. Piper, V. Kasturi Rangan, and Richard S. Tedlow. "Making Choices: Aspects of the History of the Harvard Business School MBA Program." MBA Leadership and Learning (1992).
      • November 1991 (Revised April 1994)
      • Case

      Taco Bell Corp.

      By: Leonard A. Schlesinger and Roger H. Hallowell
      John Martin, Taco Bell CEO, brings the company into line with its competitors through incremental change during the 1980s. In the early 1990s, he adopts breakthrough approaches to improve service levels while reducing prices, providing a distinct competitive advantage.... View Details
      Keywords: Change Management; Food; Competitive Advantage; Innovation and Management; Retail Industry; Retail Industry; United States
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      Schlesinger, Leonard A., and Roger H. Hallowell. "Taco Bell Corp." Harvard Business School Case 692-058, November 1991. (Revised April 1994.)
      • autumn 1991
      • Article

      The Topic of Quality in Business School Education and Research

      By: Robert S. Kaplan
      Keywords: Quality; Higher Education; Research; Education Industry
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      Kaplan, Robert S. "The Topic of Quality in Business School Education and Research." Selections (autumn 1991): 13–22.
      • September 1991 (Revised January 2017)
      • Teaching Note

      Nordstrom: Dissension in the Ranks? (A) and (B)

      By: Robert Simons
      Teaching Note for Nordstrom: Dissension in the Ranks, Case A (191-002) and Case B (192-027) View Details
      Keywords: Strategy And Execution; Control Systems; Performance Goals; Incentives; Span Of Control; Span Of Accountability; Problems and Challenges; Retail Industry
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      Simons, Robert. "Nordstrom: Dissension in the Ranks? (A) and (B)." Harvard Business School Teaching Note 192-026, September 1991. (Revised January 2017.)
      • fall 1991
      • Article

      Restoring Credibility to Retail Pricing

      By: G. K. Ortmeyer, J. A. Quelch and W. J. Salmon
      Keywords: Sales; Price
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      Ortmeyer, G. K., J. A. Quelch, and W. J. Salmon. "Restoring Credibility to Retail Pricing." MIT Sloan Management Review 33, no. 1 (fall 1991): 55–66.
      • September 1991
      • Article

      Retail Pricing: Does Channel Length Matter

      By: R. Lal and Anne Coughlan
      Keywords: Price
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      Lal, R., and Anne Coughlan. "Retail Pricing: Does Channel Length Matter." Managerial and Decision Economics (September 1991).
      • August 1991 (Revised December 1994)
      • Supplement

      Marks and Spencer Ltd. (C)

      By: Cynthia A. Montgomery
      Describes post-acquisition activity in Brooks Brothers and Kings Supermarkets from 1988 to 1991. View Details
      Keywords: Mergers and Acquisitions; Retail Industry; Retail Industry
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      Montgomery, Cynthia A. "Marks and Spencer Ltd. (C)." Harvard Business School Supplement 792-007, August 1991. (Revised December 1994.)
      • 1991
      • Chapter

      Future Graduate Study and Academic Careers

      By: J. R. Green
      Keywords: Higher Education; Personal Development and Career; Education Industry
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      Green, J. R. "Future Graduate Study and Academic Careers." In The Economics of Higher Education, edited by C. Clotfelter and M. Rothschild. Chicago: University of Chicago Press, 1991.
      • 01 Jul 1991
      • Conference Presentation

      Career Paths of Entrepreneurs with MBAs: A Comparative Study of Alumni from Three Graduate Programs

      By: Daniel F. Muzyka, H. H. Stevenson and A. Larson
      Keywords: Entrepreneurship; Higher Education; Personal Development and Career
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      Muzyka, Daniel F., H. H. Stevenson, and A. Larson. "Career Paths of Entrepreneurs with MBAs: A Comparative Study of Alumni from Three Graduate Programs." Paper presented at the INSEAD Conference, Institut Européen d'Administration des Affaires (INSEAD), July 01, 1991.
      • 1991
      • Chapter

      To See Ourselves as Others See Us: The Rewards of Classroom Observation

      By: J. E. Austin, A. Sweet and C. Overholt
      Keywords: Perception; Education
      Citation
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      Austin, J. E., A. Sweet, and C. Overholt. "To See Ourselves as Others See Us: The Rewards of Classroom Observation." In Education for Judgment: The Artistry of Discussion Leadership, edited by C. R. Christensen, David A. Garvin, and A. Sweet. Boston: Harvard Business School Press, 1991.
      • 1991
      • Chapter

      With Open Ears: Listening and the Art of Discussion Learning

      By: Herman B. Leonard
      Keywords: Learning; Interpersonal Communication
      Citation
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      Leonard, Herman B. "With Open Ears: Listening and the Art of Discussion Learning." In Education for Judgment: The Artistry of Discussion Leadership, edited by C. R. Christensen, David A. Garvin, and A. Sweet. Boston: Harvard Business School Press, 1991.
      • June 1991
      • Teaching Note

      Lyndon Mall, Teaching Note

      By: William J. Poorvu and Katherine Sweetman
      Keywords: Retail Industry
      Citation
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      Poorvu, William J., and Katherine Sweetman. "Lyndon Mall, Teaching Note." Harvard Business School Teaching Note 391-223, June 1991.
      • June 1991 (Revised January 1996)
      • Teaching Note

      Tysons Corner, Teaching Note

      By: Donald A. Brown and William J. Poorvu
      Teaching Note for (9-390-052). View Details
      Keywords: Retail Industry
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      Brown, Donald A., and William J. Poorvu. "Tysons Corner, Teaching Note." Harvard Business School Teaching Note 391-217, June 1991. (Revised January 1996.)
      • June 1991 (Revised January 1996)
      • Teaching Note

      Marks and Spencer Ltd. (A), (B), and (C), Teaching Note

      By: David J. Collis
      Teaching Note for (9-391-089), (9-391-090), and (9-792-007). View Details
      Keywords: Retail Industry; United Kingdom; Europe; Canada
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      Collis, David J. "Marks and Spencer Ltd. (A), (B), and (C), Teaching Note." Harvard Business School Teaching Note 391-271, June 1991. (Revised January 1996.)
      • May 1991
      • Case

      Sears, Roebuck and Co. in 1989

      By: Cynthia A. Montgomery
      Keywords: Retail Industry
      Citation
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      Montgomery, Cynthia A. "Sears, Roebuck and Co. in 1989." Harvard Business School Case 391-147, May 1991.
      • April 1991 (Revised May 1999)
      • Teaching Note

      Tektronix: Portable Instruments Division (A), Teaching Note

      By: Robin Cooper and Robert S. Kaplan
      Teaching Note for (9-188-142). View Details
      Keywords: Teaching; Information
      Citation
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      Cooper, Robin, and Robert S. Kaplan. "Tektronix: Portable Instruments Division (A), Teaching Note." Harvard Business School Teaching Note 191-189, April 1991. (Revised May 1999.)
      • March 1991 (Revised December 1994)
      • Case

      Marks and Spencer Ltd. (A)

      By: Cynthia A. Montgomery
      Marks and Spencer is a highly regarded retailer in the United Kingdom. This case examines the history of the firm, its organizational capabilities, and its long standing relationships with employees, customers, and suppliers. Also discusses the firm's expansion into... View Details
      Keywords: Expansion; Organizational Design; Relationships; Retail Industry; United Kingdom
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      Montgomery, Cynthia A. "Marks and Spencer Ltd. (A)." Harvard Business School Case 391-089, March 1991. (Revised December 1994.)
      • March 1991 (Revised December 1994)
      • Case

      Marks and Spencer Ltd. (B)

      By: Cynthia A. Montgomery
      Describes the firm's 1988 expansion into the United States through the acquisition of Brooks Brothers, a specialty up-market men's clothing chain and Kings Super Markets, a high quality New Jersey grocer. View Details
      Keywords: Growth and Development Strategy; Expansion; Business Strategy; Mergers and Acquisitions; Globalization; Retail Industry; United States
      Citation
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      Montgomery, Cynthia A. "Marks and Spencer Ltd. (B)." Harvard Business School Case 391-090, March 1991. (Revised December 1994.)
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