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Show Results For
- All HBS Web
(3,545)
- People (5)
- News (657)
- Research (2,492)
- Events (6)
- Multimedia (5)
- Faculty Publications (1,393)
- 11 Feb 2008
- Research & Ideas
Does Democracy Need a Marketing Manager?
desperate tactics such as negative advertising to tear down their opponents rather than promoting their own virtues. Citizens can be forgiven for being cynical. However, what's needed in politics is not less marketing but better marketing. The two major parties should... View Details
Keywords: by Sean Silverthorne
- 18 Sep 2012
- First Look
First Look: September 18
initial socialization focused on personal identity (emphasizing newcomers' authentic best selves) led to greater customer satisfaction and employee retention after six months, compared to (a) socialization... View Details
Keywords: Sean Silverthorne
- 03 Nov 2009
- First Look
First Look: Nov. 3
wrongdoers is consistent with their judgments, and we offer preliminary evidence on how to reduce these biases. Download the paper: http://www.hbs.edu/research/pdf/09-020.pdf Stock Price Fragility Authors:Robin Greenwood View Details
Keywords: Martha Lagace
- 07 Mar 2017
- First Look
First Look at New Research, March 7
way without compromising the ability of conventional monetary policy to focus on its traditional dual mandate of promoting maximum employment and stable prices. Publisher's link:... View Details
Keywords: Sean Silverthorne
- 20 Nov 2000
- Research & Ideas
Moving from Supply Chains to Supply Networks
successful firms. Some firms have completely changed the competitive dynamics of their industries because of the kind of competitive advantage they've been able to gain in the supply chain. Wal-Mart, of course, is the obvious one. The impact of their ability to get... View Details
Keywords: by Staff
- 15 Oct 2001
- Research & Ideas
Rethinking E-Leadership
Companies should "always try new things," he emphasizes. "But we have learned to focus on and apply this innovation to our current customers." Updated advice: Make sure that a sizable... View Details
Keywords: by Melissa Raffoni
- 21 Mar 2017
- First Look
First Look at New Research, March 21
model that explains employees’ moral evaluations of and reactions to referral practices based on the power relationship between a referrer and a hiring manager. Specifically,... View Details
Keywords: Sean Silverthorne
- 16 Jul 2024
- Op-Ed
Corporate Boards Are Failing in Their No. 1 Duty
and store managers who had the freedom to source materials unique to their marketplace. In his zeal to increase short-term earnings, Nardelli got rid of the customer advisers View Details
Keywords: by Bill George
- 28 Apr 2016
- Blog Post
3 Concerns I Had about HBS
attendance was mandatory. Moreover, I was worried that I wouldn’t be able to focus on parts of the curriculum that interested me. Was the first year Required Curriculum (RC) always my cup of tea? Not always. There were classes that felt... View Details
- 11 Apr 2000
- Research & Ideas
Financial Services 24/7
customers to take their business elsewhere. With new Internet-only banks and brokerages popping up regularly, established firms must find innovative ways to hold onto their customers. "Traditionally,... View Details
Keywords: by Susan Young
- 03 Mar 2009
- First Look
First Look: March 3, 2009
and complementary effects across channels to provide sales forecasting, promotion planning, and customer relationship management guidance to... View Details
Keywords: Martha Lagace
- 16 Jun 2020
- Blog Post
Delivering Solutions During a Crisis with Hans Kristian Furuseth (MBA 2019)
at Zalando would both come into play in a major way for Furuseth later in this career. The HBS Advantage As Furuseth made plans to continue building his career, HBS was the right choice for many reasons including his desire to focus on... View Details
- 16 Dec 2013
- HBS Case
D’O: Making a Michelin-Starred Restaurant Affordable
For restaurateurs, receiving a Michelin star can be a mixed blessing. Certainly it's a rare and celebrated honor—the French company bestows its one-, two-, and three-star ratings only to a select few... View Details
- 17 Jan 2012
- First Look
First Look: January 17
PublicationsUncommon Service: How to Win by Putting Customers at the Core of Your Business Authors:Frances Frei and Anne Morriss Publication:Harvard Business Review Press, forthcoming An abstract is not... View Details
Keywords: Sean Silverthorne
- 04 Oct 2011
- First Look
First Look: October 4
Science 22, no. 4 (July-August 2011) Abstract This study examines the relationship between social position, both within the field and within the organization, and the... View Details
Keywords: Sean Silverthorne
- 08 Mar 2016
- First Look
March 8, 2016
search listings by about the same quantity. This effect appears to result from interactions between the design of search results and users' decisions about where and how to View Details
Keywords: Sean Silverthorne
- 19 Feb 2025
- Blog Post
Meet the HBS African American Student Union Leadership
relationships across the African diaspora. Throughout the first year, members are supported with workshops, panels, and social events held weekly or biweekly. These activities View Details
- 27 Sep 2006
- Research & Ideas
Report From Egypt: Studying Global Influences
group of managers heading every function but also spoke with a cross-section of employees (with translators) and even several customers and partners. Since one of the... View Details
Keywords: by Sean Silverthorne
- 28 Jun 2016
- First Look
June 28, 2016
businesses. The strategy literature uses real option theory to explain the transition to scale, but does not consider the complex relationships between corporate ventures and their parent organizations. By... View Details
Keywords: Sean Silverthorne
- 17 Jun 2008
- First Look
First Look: June 17, 2008
the determinants of entrepreneurial activity in 37 developed and developing nations. We focus both on individual characteristics and on countries' regulatory differences. We... View Details
Keywords: Martha Lagace