Culture As Commitment - Publications - Faculty & Research

Career Coach

Erika Osterling

Erika (HBS '09, ITESM '00) brings 20 years of experience as an operating leader and advisor. She has spent most of her career within Energy & Industrial, with additional roles in Consumer and Retail. Erika's 12+ year career at GE... View Details

Keywords: Energy; Oil & Gas; Energy; Private Equity; Financial Services (All); Manufacturing

01 Mar 2014
News

Generation Next

to bring it back to India," says classmate Farah Nathani-Menzies, who now works as a consultant for Godrej Consumer Products. "There was no doubt that she was going back to India, and that she was going back to Godrej." Her first board... View Details

Keywords: Mark Bergen; Godrej Group; Management

31 Jul 2017
HBS Case

It’s Hard to Fix the Family Business Without Offending the Family

Transitioning to next-generation leadership in a family-run restaurant business is a tricky recipe. Credit: ansonmiao Harvard Business School case studies are often set in large corporations, where the wide range of problems encountered by managers serve View Details

Keywords: by Julia Hanna; Food & Beverage

06 Jul 2020
Research & Ideas

The Right Way to Manage Customer Churn for Maximum Profit

offering them incentives or deals to stay before they leave. “Focusing on retaining higher-spending customers, even if they aren’t as likely to leave, can increase the total profit a company can reap.” As... View Details

Keywords: by Michael Blanding; Retail; Service; Financial Services

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Strategy Awards & Honors - Faculty & Research

HBR Prize for the best article of the year in Harvard Business Review for “Reskilling in the Age of AI” (September–October 2023) with Leila Doumi, Sagar Goel, Orsolya Kovács-Ondrejkovic, and Raffaella Sadun. Tiona W. Zuzul : Included as... View Details

31 May 2018
Blog Post

Yes, Introverts CAN Network Successfully: A Brief How-To for People Who "Hate" Networking

Jonathan Shepherd, Corporate Relations Director, HBS, openly acknowledges the fundamental contradiction between introversion and networking. "By definition," he notes, "an introvert gains energy being by themselves, as opposed to others.... View Details

30 Jun 2003
Research & Ideas

Are You Supporting Your B Players?

Vijayaraghavan, B players are the "heart and soul" of any company. B players are loyal. They are the ones who do their work without fanfare or fuss. They are the keepers of institutional memory during hard times such as a merger... View Details

Keywords: by Martha Lagace

01 Aug 1998
News

High Honors

their boards of directors. It's a tribute to his years of experience as a corporate and community leader and to his stature as one of Canada's most distinguished executives. Barford graduated from the... View Details

Career Coach

Kevin Dolan

commitment to talent development, and at McKinsey was recognized as one of the firm’s foremost professional sponsors and leaders in diversity, equity, and inclusion. Kevin also led MBA Recruiting for... View Details

November 2013 (Revised January 2014)
Supplement

Man Jit Singh at Sony Entertainment Television (B)

By: Linda A. Hill, Dana M. Teppert and Allison J. Wigen

Supplement to (A) case: Explores the role of CEO Man Jit Singh and his senior management committee in leading Multi Screen Media Pvt. Ltd. (formerly SET Pvt. Ltd.), a leading television broadcaster in India. Describes Singh's decision to evaluate employees based on... View Details

Keywords: Performance Appraisals; Performance Management; Performance Evaluation; Leadership Style; Managerial Roles; Organizational Culture; Groups and Teams; Management Teams; Change Management; Decision Making; Emerging Markets; Media and Broadcasting Industry; India

Citation

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20 May 2008
First Look

First Look: May 20, 2008

prescriptive suggestions for candidates to approach job negotiations as a two-level game and to minimize disadvantageous effects of gender on job negotiation outcomes. Download the paper: http://www.hbs.edu/research/pdf/08-095.pdf Optimal... View Details

Keywords: Martha Lagace

Profile

Prineeta Kulkarni

sophistication. "Anyone can apply an analytical tool such as WACC [Weighted Average Cost of Capital]," she says. "But case study has taught me the right situations for applying a WACC. What are the nuances you need to keep... View Details

Keywords: Healthcare/Biotech; Nonprofit/Government/Education

04 May 2010
First Look

First Look: May 4

adopted the technology, and American Well expects several more to do so over the next 12 months. As the company plans to accelerate adoption by health insurers, it is also considering other growth options. Is it too early to View Details

Keywords: Martha Lagace

October 2005 (Revised September 2006)
Case

Sapient Corporation (Abridged)

By: Rakesh Khurana and Joel Podolny

Describes the start-up, growth, organizational design, and operations over the first 10 years of a professional services firm. Focuses on the creative use of organizational purpose and values as an integral part of strategy and alignment of organizational activities. View Details

Keywords: Leadership; Organizational Culture; Change Management; Human Resources; Entrepreneurship; Growth and Development Strategy; Business Growth and Maturation; Operations; Business Processes; Management Analysis, Tools, and Techniques; Service Industry

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Frequently Asked Questions | HBS Online

Specialization is available both as a digital and printed document. What kind of time commitment is required to complete a Learning Track? Learning Tracks consist of three online courses within a specific... View Details

14 Feb 2019
Blog Post

LOVE At HBS

graduated with the first class of college students in China after the cultural revolution and was a determined M.D. Driven as she was in her profession, she fought hard to provide me with love,... View Details

15 Jan 2014
Research & Ideas

Managing the Family Business: It Takes a Village

I led on family business management in Santiago in 1999. I've worked with their family business system ever since. Nelson, then CEO of RBS and also leader of his family branch, attended the seminar to develop plans for his family business system and to reconsider his... View Details

16 Nov 2010
Lessons from the Classroom

Data.gov: Matching Government Data with Rapid Innovation

Control, and the National Institutes of Health are huge enterprises. There will not be a single governance model." What Can Private Industry Learn From Government? Data.gov serves as a beacon for changing the IT View Details

Keywords: by Martha Lagace; Technology

07 Dec 2022
Blog Post

2022 Climate Symposium: Tackling Climate Together

recent tax credits, loans, and grants passed in Washington will drive innovation, accelerate the transition, and demonstrate the U.S. commitment to a managed transition to a low/no carbon economy. Following the morning keynotes, attendees... View Details

12 Feb 2025
Blog Post

How risk can be the key to a sustainable future with Sophie Levin (MS/MBA: Engineering Sciences 2022)

What were you doing prior to HBS? What made you decide to go to HBS? Before HBS, I worked at Tesla as a design engineer and project manager. I had the opportunity to work on groundbreaking products alongside some of the smartest and most... View Details

Publications